Let Kelly

After searching many a Unilocal reviews I decided on Let Kelly to clean my apartment. Communication was clear, The girls were on time and had all the supplies they needed. The only reason I am not giving Let Kelly 5 stars is because I was quoted 1 – 1.5 hours and it look 2.5. I understand that this is not to the fault of the ladies, but I was very clear on the size of my apartment and wish I had known it was going to be as long as it was so I could have budgeted time better for the day, as I expected them to be finished sooner.

Kelly responded to my review personally and made an effort to understand the services I was looking for and come up with a quote for me, which I appreciated.

Awesome! Can’t say enough good things about Kelly and her crew!

I used Kelly’s Personal Assistant Services for the first time. They were incredibly diligent, completed everything with minimal assistance and I totally plan to use them again for this! Thank you Kelly for the great work!

I have personally used Let Kelly for 2 years and can not say enough wonderful things about the service. I was hesitant to let strangers into my home but ended up being so grateful for their service and care.
The staff at Let Kelly are wonderful! They are always on time, friendly, trustworthy, pet lovers, thorough, simply above and beyond helpers. The service has been flexible when I needed flexibility and always responsive with questions.
They have gone out of their way to ensure we’re pleased with their work. I feel like the staff that’s worked on my home are friends.
I love Let Kelly and will continue to recommend the service to many.

I have been using Let Kelly to clean my house weekly for over a year. Kelly is lovely and always responds to my questions in a timely manner. The ladies who clean my home do a great job. I always feel like Kelly and her team are responsive to my needs and keep our home looking nice and clean. As a working mom, this makes my life a lot easier!

The cleaning quality of Let Kelly is top notch! I have used the service twice now and have been very impressed. It’s a little pricey, so I don’t know if I’ll be able to maintain a monthly maintenance package, but I will definitely use Let Kelly for and special of deep cleaning needs!

I have had the gals from Let Kelly clean my apartment for the last year. I’ve always been happy with their work. I love coming home to a clean apartment. I bake often and my kitchen always needs a lot of help. They do an amazing job on it. I also have a dog who likes to chew sticks to pieces– inside AND on my carpet. He leaves a horrible mess. I was a little worried about leaving this mess for the first time for the gals, but I came home and the carpet was spotless. And it has been on each subsequent cleaning. I’ve been so happy with their attention to detail and these two areas.
Kelly, herself, has been great to work with and always listens to my cleaning requests/​concerns. I always mention Let Kelly to my friends when I hear they are looking for cleaning help.

I’m very happy for Kelly because apparently she has enough work to be picky about her customers.
I emailed Kelly about a quote, and because of previous frustrations with cleaning services, I had a lot of questions for her about pricing and what I could expect. Kelly answered my first email promptly with lots of good info, and I thought we were on the right track. I asked a few follow-​up questions based on a couple of things that weren’t clear in the first email, and again she responded quickly. However, one of my questions she didn’t answer at all. (The question was, how many people do you send out to clean? She had quoted a time estimate, but I wanted to know if that was for one cleaner or for 2 or more.) So, I emailed her again with just that question, and she did not respond at all. After about a week I thought, «maybe she thinks I’m high maintenance,» but decided to keep trying since her reviews were so great on Unilocal.I emailed again, with an explanation that we’d had frustrations with past cleaning services and that was why I was asking so many questions. She responded by saying that if my expectations were «very high» it might take some time to meet my needs but that they would work with me, and then asked what other questions I had. She still didn’t answer the original question. So I emailed one other time and asked again how many cleaners they send. This time (the 4^th time I asked) she finally answered that they send 2 cleaners.
I emailed to set up an initial cleaning date. Kelly hasn’t answered either of the 2 emails I’ve sent about that.

Kelly and her team are fantastic. I had a ridiculously crazy last minute cleaning /​changeover request for an Airbnb guest where the maids passed the key to the new guest and Kelly made it work! I wouldn’t have been able to have those guests if it weren’t for Kelly and team.
They also recently helped out with another changeover and I haven’t been around right after the cleaning to see it but the place is clean even after guests stay so they are clearly doing a great job!
Kelly is highly communicative and extremely nice. I highly recommend reaching out to her for cleaning and other needs.

Had Kelly and her team clean my house for my wedding weekend. They did an incredible job! Exceeded my expectations by a long shot! They even did some things that I had not asked them to do specifically like clean under beds and sweep off our front porch. So thankful for their diligence and hard work. The fact that I was able to walk into an impeccably clean house 3 days before my wedding has been the best gift! Thank you to the team and owner Kelly who personally came out and checked the work of her team just so it would be extra clean and special for my big day! Appreciate you all very much! We will be back soon for another cleaning!

I found «Let Kelly» on Unilocal,and I am definitely a fan! I made them a lengthy list of things I wanted cleaned, and they completed all of the tasks in under 3 hours, including washing the floors, dusting all baseboards and tops of the fans, and scrubbing the bathtub. They even made the beds as a courtesy. Our house was sparkling after they finished… definitely the best cleaning company I’ve used in Austin. Thank you Kelly!

I found Let Kelly on Unilocal and used her services for house cleaning. Wow! I’ve used many different cleaning services in the past and can confidently say that these ladies were among the very best. My house was left spotless, and I’ve signed up for regular cleanings.
Excellent service and reasonable prices. Thanks Kelly!

I’ve been using Let Kelly for about 3 months now. I’ve used her personal assistant services and her bi-​weekly cleaning services.
I can say that working with Kelly has been an absolute joy. She responds to emails almost instantly and she works incredibly hard to ensure that everything runs smoothly.
Pros
— Kelly is on top of everything
— The cleaning ladies are FANTASTIC. I’ve hired many cleaning services before and these ladies are the best. Their attention to detail is unmatched. Week after week I’m impressed by how great of a job they do.
— The personal assistant services are great. I just text my assistant with my needs and she gets back to me immediately.
I highly recommend Let Kelly!

We had a great experience with Let Kelly! Kelly was able to squeeze us in for a last minute whole-​house clean, and the work done was impeccable. There is nothing better than moving into a house and not having to clean a single thing, everything from the appliances to the blinds was spotless and ready to go. In addition to exceptional work, she is quick and friendly with correspondence. You don’t have to wait days to hear back from her, unlike other companies I have attempted to contact in the past. We have already scheduled another appointment to have our rental property cleaned, and we will happily continue to work with Let Kelly in the future!

Let Kelly is awesome! I have used their cleaning service for about a year and a half, and each time they do a great job. Kelly is one of the nicest and most efficient people you could ever hope to meet! She obviously has a knack for finding good people since everyone who has come into my home has been a true professional with an eye for detail. Kelly’s pricing is very reasonable, and she has worked with my budget by allowing me to only schedule cleanings four times per year. I must say… Kelly is fearless. She has even offered to help me tackle my garage!

UPDATE: Kelly called soon after my review and asked if they could come out a second time, she was very gracious and apologetic on the phone and worked to schedule a convenient time. They came back out and it was such a better situation! The team really got every inch this time, and Kelly herself came by to inspect it afterwards and walk through with me. I appreciate her taking the time to follow up and rectify an unhappy situation.
THAT is the type of company I am happy to use and pass on a good word about!

Let Kelly does great work with event planning. They coordinated invitations going out, addressing invitations, coordinating the guest list and rsvps. It was complicated, detailed work and Let Kelly made it look good.
Let Kelly also supervised one of the two events they coordinated. Having Kelly there allowed us to enjoy our own party especially at the end of the night when Kelly seamlessly packed everything up.
It was a delight to work with her and her pricing is fair. Very well done!

Professional, organized, customer service, and caring. Just used LetKelly to set up services for a very unusual circumstance. I was blown away in how LetKelly really went above and beyond to help me set everything up. A++++++

I’ve been using Let Kelly for over a year now, and am consistently happy every time I get home and see how thorough they’ve been. On the few occasions I’ve seen them, the ladies who do the cleaning are pleasant and professional.
We have 2 little kids AND a dog, and between them all and the disorganization that ensues, Let Kelly always makes it seem as if we’re single! Handprints and smudges everywhere eliminated, toys neatly put aside, no sign of dog hair.
Lastly, they have an organic option if you like that.
I have no problem recommending Let Kelly – great work, peace of mind.