Lisa Smith Harrell

My husband and I were working with another agent and we did not feel like we were a priority for that agent. We live in the same neighborhood as Lisa and knew her reputation, so we reached out to her to see if it felt like a good fit. We immediately felt well taken care of and Lisa worked extremely hard for us in a very competitive market. She contacted owners of homes that we liked and she managed to get us into several homes before they even hit the market. Once we found the house that we wanted, everything moved very quickly and Lisa managed to get an offer ready and submitted before we found ourselves in a multiple offer situation. We have been extremely happy with Lisa and highly recommend her. We also used her to list our home and it sold before it even hit the market, well over asking!

Lisa helped me and my husband purchase our most recent house and it was a great experience working with her. She is smart, proactive, has a great deal of experience, and was really great to work with. The purchase of our home did not go smoothly, and there were many curve balls thrown our way. Lisa really thought through all the scenarios and kept our best interests at heart always. She really looked out for us and her wealth of experience helped us navigate through it. She also worked well with everyone involved, to make the purchase go as smooth as possible, and to get the best outcome for us. We couldn’t recommend her highly enough!!!

As newcomers to Austin, we were not familiar with the neighborhoods. This is the 4^th home we have purchased and Lisa was an exceptional partner to work with. From the first conversation, Lisa did an outstanding job of listening to our requirements and immediately recommended areas where we should focus our search. Right away she identified a home that was not yet listed on the main websites and worked with us to get in to see the house quickly. The market in this area of Austin was so hot that we had to make an offer right away. Lisa’s expertise and ability to strategically navigate a multiple offer situation, resulted in us getting the perfect house for our needs. In addition, Lisa was diligent in her follow up with all partners involved (bank, inspectors, etc) and ensured that the closing, which occurred within 3 weeks, went smoothly. We feel very fortunate to have worked with Lisa, she is truly one of a kind.

I have bought and sold two homes with Lisa, and I’ll use her with my next purchase/​sell as well. She is truly and advocate for her clients, and fights for what they want. She is always flexible and works well and thrives within the parameters her clients give her.
Her knowledge and experience is invaluable, and has a forever client in me!

We can’t say enough great things about Lisa. She did an amazing job of getting us our home. She is EVERYTHING you want in a real estate agent. She is patient, knowledgable and easy to talk to which made us feel like she was the best person to help us weed through the market to find what we really liked. As easy going and positive she was she went to bat for us with fervor! We truly believe her number one priority was to help us find the very best house for us. Thanks to Lisa we live in a sweet house in a dynamite neighborhood that we would have missed had she not been so excellent at her job and «getting us». Lisa is, and will forever be our real estate agent.

In a market like Austin’s, you don’t just need a competent real estate agent, you need a passionate one. Lisa is that agent. Buying my home was a combination of high-​speed decisions and stress, mixed with a tinge of heart-​break. Lisa was consistently the bright spot of the entire experience (aside from the house I ended up buying, of course).
When I first emailed Lisa, she responded quickly, set up a time to meet over the next few days, and set up my email notifications for new listings immediately after speaking with her. As soon as a house came up that I wanted to see, she was quick to offer times that would work for both of us, usually the same day.
When we walked through a house, she pointed out things I should be concerned with, like damage to the foundation in one house, the unknowns of vinyl siding, and so on. She also has knowledge of remodeling, and she was able to give me ballpark estimates on what it would cost to do this or that in the homes I viewed.
When I wanted to make an offer, she was quick to give me comps, give me a good idea on what terms to offer, and draft the offer. Of the two homes I made an offer, we were the first to submit both times, highlighting how prompt Lisa is in getting the things you need done. When homes are only on the market for a few days, that’s not just nice-​to-​have but a downright necessity. Wait and it’s gone.
Let’s face it, buying a home in Austin right now is a nightmare. With so many buyers and so little inventory, homes move off the market quickly and figuring out how much above asking to offer, as well as what terms to offer, what’s a good area, what things should you concern yourself with, what you can ignore, and so on. For a first time home buyer like myself, I wouldn’t stand a chance. Luckily for me, I found Lisa, and she helped me find my home.

Lisa helped my wife and I purchase our first home and we couldn’t be happier that we chose her as our realtor. She is always cheerful and happy to help answer questions, is super-​responsive, and went above and beyond what we expected! Lisa was the one person in the whole home buying process who we could always count on to give us a straight answer and solve problems. For example, just a few days before we were supposed to close, some issues came up with the property survey and whether or not we’d need to do a new one. Lisa was able to call some connections and get the issue resolved quickly which kept us on track to close, which was critical for us as we were getting close to the move out date for our old apartment. She even stuck with us after, early in the process, being attacked by angry wasps at a property we were looking at! :) We also would recommend Matt Kreutz at Juice Homes who we got to work with a bit while Lisa was on vacation. We hope to be in our new home for a long time but if we need a realtor again in the future Lisa will be the first person we’ll call!

Lisa is super duper wonderful. She helped us sell our first home and we were completely clueless to begin with. We met her the first time and she immediately put us on ease. She answered every questions via email or texts without fail and trust me I asked her a LOT of questions! She’s knowledgeable, bubbly and always positive. Her listing and flyer were incredible too.
Her photographer made our house looked amazing in pictures and I truly believe that’s one of the reason that we sold our house quickly (4 days!). While waiting for closing, she kept us posted on any updates even helped us researching for some temporary housing while we are waiting for our new house to be completed. She’s truly a gem from start to finish and I will not hesitate to recommend her to anyone. We are happy that the house has sold but definitely going to miss her a lot!
Her co-​worker John Dunham was awesome too! He assisted us while she’s away on business trip, diligently sending us paperwork for us to sign, giving us recommendations and texting us with updates. Thank you John!

Lisa helped me purchase my first home. It was a real treat to work with her, and she clearly deserves her ABR (accredited buyer’a representative) designation. She helped me understand the entire process, helped me set my search criteria, and gave me great advice throughout the process. She responds quickly to phone calls, texts, and emails.
After inspection, the inspector advised that the roof be looked at by a roofer, and Lisa had a guy take a look at it at no cost to me. I have no idea if that’s normal or expected (why should it be?), but it was nice because I would have no idea how to get someone on such short notice like that.
I haven’t worked with other Realtors before, so I can’t compare my experience, but from start to finish, she was really on top of things, and demonstrated good knowledge and experience, and the end result is I purchased a home that I really like. I can’t think of a single complaint.
I also worked with Matt Kreutz, who works with her, when she was on vacation or otherwise unavailable to meet me, so I’ll take this opportunity for a «shout out «of sorts here for Matt as well.

Lisa helped me both purchase and sell my condo in Austin. She’s incredibly knowledgeable and professional – with a delightful personality. Being a first-​time home owner, I bombarded her with questions (sorry, Lisa!), but she bombarded me right back with answers. I learned quite a bit.
When I sold my home, the photos were outstanding, and the fliers & online slideshow she created were even more impressive. She even sent me email updates with charts & graphs showing me who had viewed the slideshow and from which web sites they were referred.
Then, when I decided that I wanted to close a lot sooner than planned so that I could buy an extremely rare vehicle before somebody else did, she orchestrated everything so that I had the money in my account the same day. The following day, I bought the car. :)

I’ve done business with Lisa and her colleagues at Juice several times. She has strong market knowledge, is very organized, professional, and is a true pleasure to work with. She helped us achieve almost 10% more price than we had budgeted on the sale of our house. She also assisted us with crucial tips to increase the house’s marketability.