Lockaway Storage – Austin

Don and Chris were extremely helpful moving in and out. I received a discount when I moved in and had help removing a lock when I moved out! Thanks guys! This is the perfect place to keep your things.

Great location. I was here for a about a year and never had a problem. Don the on site manager was always helpful and didn’t mind me using his jump start or a tool. They have a box truck on site and a clean bathroom. Soda machines and a gated iron fence. I would obsoletely recommend this storage facility to anyone.

Make sure you write down and have them initial it if they offer you a deal. Manager will not back up her workers. She is very rude.

I was so happy to have found this place as the location was ideal to where we would be renting. The guy who helped us at first was awesome and very helpful however, when billing time came around we found that we were being charged more than what he quoted. We called to inquire and the woman (called herself the manager) was so rude, obnoxious and downright lacking of any customer service etiquette. She was so RUDE on the phone and pretty much give a darn about what we had been told. We plan to move out stuff out and go elsewhere. SHAME on HER stupid self!

I have been using Lockaway on Slaughter for a number of years now. The staff has always been friendly, helpful and accommodating. My family has decided to move houses and as such we needed more storage space. I did some research and again was happy to bring my additional business to Lockaway. Not only are they price competitive but they have been extremely helpful in all regards. The usage of their truck (available free as part of move in) made getting our things there a snap. I recommend them highly.

They have changed their name to Lockaway storage,
If you like to store your stuff in a low budget industrial park then this is the place for you.
There is broken down cars, hot dog carts, trailers and the people lurking about seemingly attempting to fix them. The entire place has a seedy feel to it that is more then just a novelty.
I had a unit in the climate controlled building. The lights inside all rarely worked. They have security door locks on the outside of the building you have to punch in a code to gain access that never worked.
When I asked the manager if these things could be fixed he said, «ya but they don’t want to spend any money on this place».
I received a letter in the mail stating that there was a problem with my unit and that it was locked insufficiently.
I went to investigate and came to find out that not only was there no lock on it it had been broken into.
The so called manager said to me, «ya a bunch of units got broken into, nothing we can do»
I understand they fired the top notch management staff they had before and I have seen a few small changes but not enough to want to go back.