Longhorn Imaging

My Dr. Recommended that I have an MRI at Longhorn Imaging for my knee. After reading some of the reviews I have to say I was a little concerned as a few were not so good. I just finished my scan at the James Casey location and I felt the need to Unilocal my experience. The moment I walked in the girl at the front was very welcoming and sincere. I completed my paperwork and was quickly taken back by the very professional MRI Technologist. He explained thoroughly what to expect and answered the questions I had. I was in and out in less than an hour. Overall very pleasant visit experience to a not so pleasant injury. Keep up the good work!

These guys are the best! Very professional and everything has been done right every time single time! I would recommend them to anyone who needs MRI services. I felt very comfortable which is very difficult in the MRI process.

I haven’t even gone yet and I’m disliking this place. I had a car accident and my neurologist decided to go through them. They rescheduled the first time and the second time I was the one that possibly needed to reschedule because I would be 5min late. From her tone, you could tell that she didn’t know what to say or do and she kept insinuating that I needed to hurry up basically. I finally just said, «reschedule me». I’m not going to worry about dying to get there in traffic. She then decided to let me know that a rescheduling fee would be 100.00. But it wasn’t 100.00 when you accidentally double booked me and had to reschedule me last week was it? If I can get away with it, I plan on not entertaining this company at all!

I was referred to the James Casey location by my Physical Therapist’s office where I experienced a very unprofessional and uncaring staff.
I waited for over one hour to begin my scheduled MRI with no explanation for the delay. The technician was extremely rude throughout the procedure and acted very irritated because she had to set up my MRI in a trailer parked outside of their office. Really?
I would not recommend the James Casey location for Longhorn Imaging to anyone.
Note: To be fair, I was first referred to Longhorn Imaging on Bee Caves Road for a back and hip MRI — they have the larger machine. I was preparing for the procedure within 5 minutes of my arrival with a private changing room where I could lock up my possessions.
The staff was very professional and the technician was very friendly and helpful during the lengthy process. I would recommend the Bee Caves Road location.

I love Longhorn imaging they saw me 1 minute after my scheduled appointment time, wow! The staff was extremely friendly. It was the most pleasant MRI experience I’ve had. I recommend this place to anyone who needs an MRI. Ask your doctor to write a referral to Longhorn Imaging. This place is awesome!

I just had the easiest MRI ever! I would def recommend Longhorn Imaging to my friends and family.
From the start I felt completely comfortable and at ease – which is saying ALOT because I was really really nervous not knowing what to expect.
The front desk staff were nice and informative. Then I went to get my test done and the man had me change into a comfortable gown. Thank goodness for him — he made it so easy! And then just like that, (30 mins of not moving!) I was outta there!
Thanks Longhorn Imaging! Ill be back again, if I need another MRI.
Side note: BE EARLY! Its a little tricky to find, So leave with enough time!

I went to Longhorn Imaging for an MRI on my back. I have had a few MRIs before so I wasn’t too excited going into this, but from the moment I walked in the staff there made me feel so comfortable. The waiting room was so warm and inviting (comfy couches, coffee and treats).
The girl at the front was so nice and she really took the time to go over my insurance questions with me. The gentleman preforming the MRI was also outstanding. He was so sweet and knowledgeable about his job. I feel like I asked him 100 questions and he was so patient and kind in answering all of them. After letting him know that it was uncomfortable for me to lay flat on the table, he gave me pillows for my head and propped up my knees to a point that was more comfortable for me.
Over all such a pleasant experience. MRIs are not fun or comfortable, but I felt like this place really went over and beyond to make this me feel comfortable and make this an easier experience for me.

There were several things I did not like about Longhorn Imaging. The MRI technician didn’t give me a secure place to keep my stuff. He said to leave it in the dressing room and the only thing securing the room was a curtain. The tech also had me lay completely flat for a full pelvic and SI image. The pain was horrible. He wouldn’t place anything under my knees however he did stop about 20 minutes in so I could have a short break from the sharp constant pain. I asked him to stop again so I could have another break about 15 minutes later and he said he could not because then he would be late for his next patient. I did my deep yoga breathing and just tried to get through it. Finally, I had a question about the report because there was something not mentioned that had previously been listed on other reports. I wasn’t sure if that issue had cleared up or if the doctor reading it just didn’t notice it. I called and asked to have someone call me about that but I never heard back. I talked it over with my orthopedic doctor and he did say that the problem was still there it just wasn’t on the report. I also had the opportunity to ask a different MRI technician about my position for this kind of scan and apparently laying flat is not the «typical» position. He said, before I could even mention it, «It would be very painful to have to lay like that.»
So needless to if a doctor suggests that I you go to this place I will insist on one of the other tried and true places around town.