Lube Pitstop

I’m done with this place. Constantly trying to up sell. They’ve failed my inspection for tires that had no issues and tried to refer me to their friends down the street.
Now they have a windshield chip guy in there that tries to sell you that your windshield is on the verge of shattering from the time you get there to the time you leave.
I just want an oil change!

I took my truck here a couple of weeks ago and had a terrible experience. On my way home a factory skid plate that they had to remove to drain my oil fell almost completely off and was being dragged down the road when a passing car got my attention, I pulled over to see that they forgot to put 2 of the 4 bolts back in when they finished the oil change. I had to remove the skid plate to get home. The next day I went back, told them what happened and they attempted to put it back on with zip ties. I said that was unacceptable and one of the so-​called technicians ended up finding the bolts that they forgot to put back on. They never tried to apologize or even act like they did anything wrong. I WOULD ABSOLUTELY NOT RECOMMEND taking your vehicle to this place unless you want this to happen to you.

I’ve come here a couple of times for a state inspection just because it’s in a convenient location for me. Previous trips here have been nothing special — they get the job done albeit rather slowly.
Today I had a unique experience. When I went to pay my bill, I asked the guy if I could take advantage of those $ 5 discounts they and other quick lube places send in the mail. The guy took my credit card and rang me up, all the while talking about how they were a small outfit that doesn’t offer that type of discount. However, as I go to sign the receipt, he lets me know that he could’ve given me $ 5 off this time, but since he swiped my credit card it was, as he put it, «kinda too late,» and that next time he promised he would remember my face and credit me a $ 5 discount. I asked if he could just redo the invoice but he indicated that it was already set in stone, and had I mentioned it earlier (which I really had) he could’ve
done something.
Rather than argue over $ 5, I thought I’d post here on Unilocal about the experience. The mechanic’s name is Isaac.