Luu Auto Repair & Electric

I’ve been coming here over the past 7 years or so for a variety of different things for my Volkswagens. Once I damaged one of the wires for an LED tail light install and they were able to repair it by soldering it for me. I’ve had springs installed here, a rear sway bar, wiring harnesses hooked up, etc. I can still do general maintenance and other warranty work through the dealer while I’m still in warranty, but when it comes time to replace my brakes and do other upkeep, I know where to go.
Don Luu and his team are a great group of individuals. Honest, considerate, reliable. He is a good person who does not overcharge for work performed — his costs are more than reasonable when you compare with other places. I’m lucky that I’m only a couple miles away right now! If I eventually get a house in Round Rock or Cedar Park in the future, even if I somehow end up in South Austin, I’m still going to frequent this establishment whenever I can and give them business.
I have a lot of trust for Don and respect him a lot, he is a really good guy and can just tell that he is legit. He has that aura/​persona about him and you can tell he’s being straight with you. I will continue to go to him and I cannot recommend this place enough. What a great small business!

Don Luu is a true professional.
I have had him do the repairs for my truck often and he always does perfect work. He has plenty of employees but I always get phone calls from Don. He and his wife handle a perfect auto repair business.
You will not find a more value-​oriented auto business in north Austin.

Our family’s had our vehicles serviced here for over a decade (one Ford truck and two Japanese small SUVs) and the work has always been friendly, fast and reliable. They’ll tell you when a repair isn’t needed, and they’ll tell you when a repair will cost more than the vehicle is worth. You won’t get a free car wash with your oil change (cough) but the price will be fair and the work will be done right the first time, every time. You can’t put a price on the peace of mind that comes from knowing you’re in a honest shop that will never steer you wrong. Luv me some Luu!

Every time I’ve taken my car to Luu Automotive they’ve gone out of their way to make it an easy and awesome experience. These guys are as honest as they come and have always done what they could to get the best price possible for me.

My 97 Lexus LS400 power steering leaks for years. LUU fixed it and the bill is reasonable. I am happy with LUU. Will go there again, and will reference others to go there.

When my car broke with no explanation, I walked across the street because they were the only repair shop in sight. I had no appointment — nothing. Someone helped me out, told me the problem, got my car started. At zero charge.
They’ve definitely earned my business for helping me so quickly and on the spot when I was in need. This is a business card I plan on keeping for a long time.

Luu Auto Repair & Electric took good care of me.
They took my car without an appointment, & b/​c I had no other transportation and had to wait at the shop, immediately started servicing my car and taking care of the issues I brought it in for.
They didn’t try to talk me into additional services or repairs; it seems like both family-​owned locations are so busy with honest mechanic work, they don’t have the time to «create» additional work for themselves.
I’m very pleased with the service, and I will return in the future if I have car issues.

I never enjoy going to the shop for repairs… I don’t like getting hassled or lectured at about the condition of my car, and I like to know exactly what I’ll be paying for. In spite of all that, my experience with Luu’s was fantastic.
My car actually broke down overnight, so I had to jump start it and scoot down there and drop it off at their gate in the middle of the night. But they took it in the next morning without question and had a quote for me within a couple hours. $ 280 to fix the electrical issues with the clutch and starter, and to fully replace the master cylinder… not bad at all! I got it back in the afternoon and Don was super nice and helpful. Absolutely a stress-​free experience.
Go there for your next shop visit, I mean it. Actually don’t, so I can get first in line :)

I had to have the compressor for my air conditioning replaced and as we all know this repair involves a substantial amount of cash as well as well as a good amount of time with no car. Luu’s quoted me a price which was significantly lower than several very reputable shops and did the service within one day. Not only did the folks at Luu’s replace my compressor but they alerted me to another issue with my car, that could of potentially cost me a ton of money in the future if not taken care of sooner than later. Everyone at Luu’s from the technicians to the people in the office were very friendly and courteous which made my wait in their office a lot easier to handle as I was stranded there while repairs were being done. I have nothing but great things to say about Luu Auto Repair & Electric and would recommend them to anyone for their automotive repair needs.

I needed the driver side window motor of my car replaced and did not want to get ripped off again by Maxwell Round Rock Nissan as they charge $ 280 for the window motor, and another $ 220 for what is actually 30 mins to an hour worth of labor. This is a common problem that affects many Nissans and I already had my passenger window motor replaced by them before.
I was referred to Luu Auto by my parents and gave them a call letting them know that I already had ordered the part from Autozone ($ 170, but you get $ 40 back when you give them your old damaged part in exchange, so total price $ 130). I was quoted a price of $ 65 for labor. I took the car there around 11am on a Wednesday afternoon and they were finished in an hour.
Service was friendly and professional and I saved $ 300 by not going to the Nissan dealership, who would not have had my car ready in an hour. Not only that, they would have required me to drop the car off in the morning and probably wouldn’t get around to servicing it until the afternoon, and there wouldn’t even be a free loaner car for me to drive in the meantime.
For convenience, value, and good service, I’d definitely go back to Luu Auto again.

My friend Ella referred me to Luu’s last year when my brakes squeaked and I was sure my brake pads had worn down. When I took my car there, Luu informed me that although my pads were a little worn, they did not need to be changed for about 5 months. A little fee was charged since the crew did take time to take off my wheels to check everything out (but they told me about that before they did anything).
Today, I went back to change a wheel cylinder because my car was leaking brake fluid. Again, Luu was the epitome of honesty, charging me a very fair price (according to my car savvy dad), timely (it only took about an hour), and thorough (luu’s staff did the work and he checked it personally when everything was done).
I live waay south, but I travel to Luu’s because I know I will be treated fairly and the work will be top notch and reasonable. Its comforting to go to a mechanic and know no one will try to upcharge or sell you services you don’t need.