Magic Pest and Lawn

Magic pest and lawn do an excellent job. If you are having cockroaches or other pests I highly recommend you call Neal. He is very nice and does a great job. I have been using his company for two years now and they have done an excellent job every time they come out. If you need pest services I highly recommend you call magic pest and lawn.

Neal and Casey were great! They were extremely thorough, went out of their way, accommodated our schedules and took the time to call to follow up to ensure we were happy with the outcome of the service. Not to mention they are very reasonably priced and their customer service overall is great compared to ABC. ABC’s customer service was quite frustrating because I was sent to 3 different people to get to finally get to the right person only to be told I had to wait 2 days to get someone out even after they told me there was already someone in the area that could have come and of course cost much more. I highly recommend Magic Pest and Lawn for your pest and rodent needs! I will certainly be using them again in future.

Neal has been handling my lawn needs for over 2 year and I could not be happier. He does such a great job 7 of my neighbors now use him as well.

Moving into my house on East 2^nd street about two months ago, I encountered a terrible German Roach problem. Neal quickly and professionally fixed the issue at great convenience. I recently had a huge terrible infestation of carpenter ants and he resolved that in no time. I haven’t seen either pest since, and couldn’t be happier with Magic Pest and Lawn Control and for their professional excellence. Thanks Neal!

The 78 704 has been hit hard with fleas this year and its been awful. I don’t have any pets, but have been dealing with a major flea infestation in my yard. These guys rock so much. They are so knowledgable, friendly, and affordable. Its crazy what some of these other companies are trying to charge just to spray the yard.
They sprayed about a month ago and the infestation was gone. However, I am cursed and those bad boys came back for more. Every yard adjacent to mine has dogs. So we are surrounded by fleas. I called back and they are going to spray again for free! Their customer service is amazing. I would highly recommend! And if you get a flea infestation, I feel your pain.

The service I received from Neal at Magic Pest and Lawn motivated me to finally sign up for Unilocal so I could do a review on him and the company. Nothing short of the words amazing and fantastic describe this company and person. I am contemplating leasing a home in the Lakeway area that I determined had a serious flea infestation. After communicating with about 5 pest control companies, I decided on using Magic based on Neal’s professionalism, courtesy, and how knowledgeable he was concerning flea issues. He is also very friendly, easy to talk to, and very likable. Magic’s reputation here on Unilocal also carried significant weight in the decision as well.
I am the kind of personality that defines «due diligence» and everything Neal told me was in concert with what my flea research had taught me. Neal took the time [about 15 minutes] to discuss and answer all my questions even though I hadn’t signed a lease or was even sure that the property management company would agree to use his company. There were communication delays from the property management company that lasted 5 days, but even so, Neal still invested his time to communicate with me about follow up questions I had on several occasions via text and emails. All this without knowing if he would ever even see a penny from the job I was inquiring about. When the property management company finally called Neal, Magic did the treatment the same day the service was requested based on Neal’s knowledge of my situation even though their schedule was very tight. It was like [pardon the pun] Magic.
I highly recommend Neal and Magic Pest and Lawn to anyone needing their types of services in the Austin area. They’re the best in my book and that is not an easy status to obtain. I would give them 7 stars if that were an option. Thank you Neal.

Didn’t have any idea who to call when we purchased our home. We didn’t have critters, but wanted to start a relationship with a local pest company to keep us bug-​free. They come out every quarter for an inside and outside barrier. They’re (usually) on time! :) The only time our guy was late was because of traffic, but he called to let us know and was super apologetic. I love that these are local guys that know their stuff, they listen to your concerns, aren’t pushy salesmen, and always answer the phone when you call. Just a good couple of guys.

I’m currently leasing a pretty old house that that is poorly insulated from the outdoors. Result; bugs and pests.
I called Neal on a Wednesday and after a few questions he was able to schedule me in for Thursday. They were supposed to be here at 11am, I gave Neal a call around 11:30 to make sure I had it correct. He was very apologetic and explained that his employee was running behind, by about two hours. Ok, no big deal — these things happen. Well, 3:30 rolls around and he shows up. I get it… but a call to keep me updated or even when the guy knew he would be late for my appointment would have been nice.
But I’m only knocking off one star for that. Why? Overall the service was great. When the guy got here he asked questions, and based on our conversation we were able to actually go a cheaper route. He was thorough inside and out. He didn’t half-​ass it like some other companies have done. Mind you the torrential downpour hours later undid the outside spray, but I’ve seen less of an issue since he sprayed.
I would call them if I were to have another issue. Happy with the service and pricing.

We called Magic Pest and Lawn when we found a trail of ants in our kitchen — they appeard to show up out of nowhere overnight. I believe my husband spoke with Neal and then Casey came right out that afternoon and treated the problem. So far so good — ants disappeared right away and haven’t come back. Customer service and their product is great.

I am a big fan of Magic. Neal is always great over the phone and Casey has come by twice to treat our lawn. When we moved in, we didn’t realize we had a tick infestation in the yard until our dogs were covered. With the vet helping them, we needed major assistance with the yard. That’s where Magic came in. Neal received my panicked call and got Case out there same day — something I am not completely sure they had time for. They made the time and were so helpful. It turns out the tick problem was larger than expected. Without complaint, they came back out to my house and retreated. Always taking time to ask important questions over the phone, Neal seemed genuinely concerned for my issue, the health of my yard, dogs and son. I was so impressed with their level of service, I recommended them to my neighbor. Saw the truck out there this week. Thanks guys!

Can’t say enough thank yous to Neal and Casey! My dog came in one day with fleas and despite taking her to the vet for the emergency flea pill, spraying her with flea stuff, spraying the house and the yard with over the counter flea stuff, and setting off a flea bomb in the bedroom, she was *still* coming inside from the yard with fleas. It’s an understatement to say that I really really really hate bugs, and I was both super paranoid and super uncomfortable w/​the constant Flea Watch. I called Magic Pest and Lawn (largely because of the enormously positive reviews), Neal answered my call himself, and Casey came out that Saturday morning — they offered to come earlier, but it conflicted with my work schedule. There was a misunderstanding about what time they were starting on Saturday morning, so Casey very patiently waited for me to roll my butt out of bed! I vacuumed every few days after Casey sprayed the house as advised, and didn’t see a single flea after that! Thank you so so much for making my house livable again y’all!

Fast and friendly pest control service… Casey was fast, efficient, and provided great pest control coverage inside and out. Neal picks up the calls personally and sincerely shows interests in helping his clients. I used to use bigger companies for pest control, but they did a sub-​par job… I’m glad I came across Magic Pest and Lawn and would highly recommend them!

Casey and Neal are terrific! Three months after buying my house sans inspection, I was freaking out because I thought I had termite damage. I called around– ALL around– and Neal stood out for two very important reasons. First, he was the ONLY exterminator who actually took my call himself and set me up with an appointment for the very next day. Second, he again was THE ONLY exterminator who said, «Are you sure it’s termites?» And therein saved me easily $ 1000. God bless you, kind sir.
When Casey arrived at my house on time, he was so courteous and respectful of my home and property; he took the time to stoop down and move all my shoes and crap away from the baseboards, spray, then gently replace things when it had dried. I explained to him that I am a first-​time home owner and wanted to pick his brain about how to prevent a similar situation in the future, and he was more than willing to go over things with me. Neal, you chose a fantastic tech to help you grow your business.
These guys are super effective, understanding, not pushy, and the most reasonably priced exterminators in all of Austin. Hire them, you won’t regret it. Absolutely fantastic.
Three weeks later, I am 110% satisfied with the job they did. I got 99 problems, but a bug ain’t 1.

Casey was great. Super professional and thorough. I told him all the problem spots and he took the time to listen and attack every crevice. He even got the holes in my coffee maker! I will for sure be calling them again.

Have a rental home, and the new tenants found fleas the first day move in, we all freak out. Called around a few pest control companies, Magic Pest and Lawn is able to squeeze in a visit the same day. The owner Neal is really patient to explain the process they will do and gave reasonable pricing. The technician Casey arrived on time and worked through the house, I was in a meeting and came late to meet him, after I mentioned the specific area tenants found fleas, he went back in and put extra treatment over. The second day morning I found a lot of dead bugs. It works.

Great service. Informative on the phone. I highly recommend calling them for service.

Hire these guys. You won’t regret it. Super friendly, great communication, extremely accommodating and fair pricing. Neal always answered his phone when I called or got back to me immediately. Casey came out and sprayed and was so nice that my mom wanted to invite him to stay for dinner. You’re not dealing with a big company here but a couple of honest guys who really care about their work. Big scary flying nasty roaches were running for their lives within minutes. Adiós las cucarachas!!!

These guys are great! Friendly, easy to schedule and work with, very knowledgeable and reasonably priced. They even checked for possible access points behind the stove. Highly recommend these guys for your pest control needs over the heavily advertised options.

As a real estate agent, it’s important to have guys like Neal. My clients love his service and pricing.

We called for pest and lawn care based on the fantastic Unilocal reviews. The fact that he seemed personable on the reviews meant a lot.
My initial phone consultation with Neal was fantastic. He took about 20 minutes explaining his methods and gave me plenty of useful recommendations. He was very patient with what I had to ask him and answered all my questions thoroughly.
He is a great communicator. He had texted and called before his appointment time and before his arrival. He was also responsive to a text question a couple of days after our service. Huge plus!!!
He did a very thorough job and spent a good deal of time covering our fairly arge house and property.
He ensures to keep follow-​ups and routine follow-​ups for our pest and lawn care. Based on our experience with him we trust that he will be reliable on keeping the schedule for us, easing our burdens. This is really important to us as a lot of companies don’t do the job of making sure the customer stays on an appropriate routine of scheduled service. We also trust his recommendations. As others have mentioned, he does not oversell at all and actually cautioned on appropriate timing for a request we made. He set a schedule that would be beneficial for our needs.
Neal is truly a stellar guy, honest and genuine. His pricing is very fair and reasonable.
My wife and I are in high-​level service oriented professions. We expect from those we hire, what we offer and give to our own clients. This also makes us tough customers.
Neal earns our highest praise and recommendation!