McKenzie Pointe

As another reviewer stated, read the dates on most of the negative reviews. Lived here for over 2 years, and will cont to live here for the foreseeable future. Nice neighbors, quiet, and great staff. Turn in maintenance order and they are knocking on the door almost before your finished. All older apartments have some issues, creaking floors, loud water pipes, but I can overlook to live here. Margaret and Cecil, the management team are the best. Pool area clean and maintained, grounds clean, and dog friendly. If you don’t like dogs, probably not for you. Honestly there are no perfect apartments, everyone will have issues at times, but minimal here. Location great for downtown, IH 183, 290, and 35 all near. Cost acceptable by Austin standards. You will get to know your neighbors, but the relationship will not be intrusive.

The apartments are beautiful, it’s a great place to walk my dog. The office is helpful, they are always empathetic and help me with issues when I call.
However, even though all my neighbors respect the «quiet hours» from 10pm to 10 am the maintenence staff does not. They blast music early in the morning that is extremely inappropriate and also yell inappropriate things to one another for everyone to hear. This isn’t child friendly, and is highly disrespectful to the residents not only at Mckenzie but also at the neighboring complexs.

I’m shocked by all the bad reviews of this place, but I looked at the dates and those were YEARS AGO… here’s a good olé 2015 review: I moved in about 3 or 4 years ago and couldn’t have found a better 1 bedroom apartment deal close to downtown than here. I wanted high vaulted ceilings, a large balcony, and a pool view and got exactly that. Even living by the pool I find this place to be a very quiet and quaint community. There is a range of age groups living here from students to first time parents to seniors and all are so very kind. On top of that, everyone minds their own business here…
You can hop on 290 and be downtown under 7 minutes… I do this daily [mornings] for work!!!
The staff is awesome and quick to help shall you have a question or need a repair. Every few months or so they host parties at the pool area and are catered and pretty much everyone wins something with the raffle…
The landscape is well kept and there is TONS of shade… The maintenance men are always working hard and doing improvements to make this place even better!
This a gem of a deal here in Austin… I’d say use me as a reference, but I am sadly moving out soon due to taking the next steps in life :)
Give them a call and take a tour!

Good staff, but apart from that I don’t recommend to students. They took away the UT bus stop, and as a result, the apt is taking a hit. I spent a few days cleaning the apt thoroughly so I could get my full refund back. They kept a good amount of it although I should have gotten a full refund. Be careful if you’re looking to rent here.

If you like ²⁴⁄₇ noise this is your place. Seems like an ok place at first, until your first maintenance problem (and there will be many). There is an existing problem with water in the buildings resulting in water being cut off at least once a week and sometimes more. 24 hour notice is never observed. Maintenance responds quickly but is grossly ineffective. Expect multiple visits for the same problem. I live in a one bedroom and the bedroom will not heat or cool. Maintenance was in my apartment over 20 times in a month this summer in an effort to resolve this problem. It was never fixed. I have lived with a vacant apartment next door and below me for months. Your neighbor’s water sounds like it’s running in your apartment. Hot and cold water don’t mix in shower. Laundry is always in disrepair. Management is friendly but ineffective. My advice is to find another place unless you enjoy additional stress.

So I just moved in here. Single bedroom place for $ 560/​month. Not too a bad place for 6 months to get acquainted with the area but I’ve got some problems. First of all the place smelled like and ashtray when I first walked in. After many a candle burning, dryer sheets in the vents, wall scrubings and some strange fogger thing it is now ignorable. Second, the toilet makes a loud running water noise randomly through out the morning, night, and noon. To fix it they have to rip all the piping out of the wall and replace it. Good thing I’m out of town for a week. Thirdly, there were just a bunch of little things wrong about the place that seemed to take a lot of effort on my part to have rectified.
It’s got a nice pool, a volleyball court (that I could care less about), and decent parking. However, if you are scared of roaches do not walk around at night. The place has all these old railroad ties that I’m guessing are full of them because they prowl around the outside of the property every evening (just to be clear, they’re outside, not inside). Finally, all the good parking spaces have huge oak trees shading them. The shade part is nice but park your car there over night and wake up and see how it looks in the morning!
All in all if you can find some place just as cheap… move there instead.