I had the guys at Mesa install a media room in a house I moved into in 2009. They did an amazing job. Exquisite attention to detail. Top of the line products available but did not try to up-sell me and were very knowledgable about the products/options and installation. They are not super speedy(in getting the actual job done… they are absurdly fast in calling you back and scheduling an appointment) but they pay attention to detail that you really need in this type of work. Any trouble I ever had with the system and they came out quickly and without any hassle. They treated me with respect and never assumed I was a stupid girl who didn’t get IT/AV equipment. I then built a new house a few years later and wanted my builder to use Mesa to do the whole house wiring. He refused as he said he thought they were too expensive. I really should have insisted. I ended up having them come out after the fact to install my whole house AV equipment and set it all up. Again I was floored by how professional they were. They are on time. They call before they come. They call to follow up. They respond to emails in a timely fashion. They treat your house and belongings with respect. They are generally very pleasant humans who work there that I enjoyed interacting with on a personal level. Every single problem I’ve had with the AV equipment wether it be my kid’s new PlayStation that I wanted hooked into the whole game room AV system, to crappy service from TWC who I couldn’t get out to solve my problem that Mesa solved with no issue whatsoever, to fixing random blown bits of equipment that failed… all without any hassle or headache. Every single encounter I have had with them in the past 7 years has been just so impressive. I have had a lot of time to interact with them setting up new systems, fixing problems with old systems, fixing things they installed that happened to go wrong, fixing problems other people/companies made… all without a hitch. Every time I interact with them I tell my friends that it is worth every single penny I’ve paid them over the years(and…it’s been quite a lot when you include all the equipment I’ve bought) has been worth it. Steve, Mike and Heath… you guys are amazing. I cannot recommend them with any higher regard. They set a standard that is very very hard to match.
Art G.
Rating des Ortes: 5 Austin, TX
These guys are the BEST at what they do. They analyze the problem them tackle the solution for positive results. Very reasonable in rates and always get the job done correctly.