Mint Urban Red River

This apartment setting is ridiculous with backlashing customer service from the new community manager at this location who doesn’t care about the residents who live here. This apartment should be overlooked when searching. They have terrible rotting floor plans that will have you disgusted. The a/​c here is central according to the outside temperature so you can’t even control the temp. All you got is a fan speed dial that will randomly be heat or cool depending on the temperature outside. Not only that, watch out for the «caves». Some apartments here at this location don’t get ANY sunlight which will make you pretty miserable in your poorly lit apartment. The rent is high, garage parking is a joke here as well. They have security cameras in the garage and pool area and according to the previous manager, an electrical surge busted the whole system so they are just dummies… The garage is $ 40 a month on top of your rent and it’s not even a closed garage. I’ve seen many bikes get stolen from the garage areas and not only that, it’s very cramped so good luck parking. The only pro that I can note about this place is the free coffee from the office and free printing. But who knows? They might just cancel that off the agreement in the near future. That’s the end of my rant. There’s oh so much more though.

At first, I was nervous about living alone in my own apartment. But at Mint, there was never a moment that I felt uncomfortable or insecure. I loved the lay out of my one bedroom — it was an accommodating space that was easy to make cozy. The location was absolutely amazing, which made for much-​appreciated convenience. Both the move-​out and move-​in processes were easy. Between the personable staff and friendly neighbors, I loved my Mint community! Not to mention, the amenities were great. Everything in my apartment was updated. I only once had an issue with the disposal (which I suppose only I can take blame), but the maintenance staff responded quickly. I would definitely recommend this complex to others.

Hyde Park, UT, The Drag, 6^th Street — All right here, near the complex! Plus, Mint Urban’s apartments were recently updated with new appliances and amenities. It’s nice to have a place that feels like home, provides a sense of community (caring staff + resident events) and — best part! — offers a coffee bar. Thanks, Mint Urban Red River!

Good company. Had some issues upon move-​in but was able to resolve them by working with management.

DO NOT LIVE HERE!
1) the parking situation is a disaster. After the new management took over, they started charging $ 40/​m to park in the garage. Since no one is willing to pay for a garage where cars are frequently broken into, everyone is parking in spots around the building and there aren’t enough spaces. As a «solution» management has now restricted guest passes — now you must go when the office is open to get a pass for your guest. Guess you can’t have any guests after five, and forget about having more than one friend over. A much better fix to the situation would be for these greedy jerks to just reopen the garage again. They are VERY STRICT about enforcing towing.
2) the apartments are dark. there are very few windows per apartment, so it’s like you’re living in a cave.
3) the building is OLD and it is in terrible condition. It’s moldy, it’s dusty, things are falling apart. They did renovations over summer (all superficial, none substantial), and I still have holes in my wall where the molding used to be. In my apartment I can either have a dishwasher that works or a sink that doesn’t leak — when they fix one, the other breaks. Again.
4) the walls are thin — so thin my neighbor let me know he knows whenever I shower. Beautiful.
5) the thermostats are in your apartment, but you don’t actually get to control the air/​heat. they shut it off depending on the weather outside, even though there’s practically no insulation in the building.
6) they never clean the breezeways — they’re GROSS.
7) laundry: at least two of the machines are ALWAYS BROKEN. They won’t drain and your clothes remain soaked — which means you have to pay for another round in a different washer. Naturally.
8) the smell of pot permeates the building.
9) not a safe place to live — one resident attacked another one in the laundry room. The cops were called.
10) the new management is terrible. Save yourself the headache, live literally anywhere else.

I really like the layout of our one-​bedroom (two-​story with the bedroom and bathroom upstairs). It was a little pricey when we moved in two years ago and the property was managed by Roscoe. It is now under Cardinal Group, and things have gone downhill. Rent has been raised substantially each year, and in January they implemented a mid-​lease parking restriction, charging $ 50 a month per car to park in the unlocked, unmonitored garage where we previously parked for free. My husband’s car was broken into the first weekend we lived here while in the garage, so paying for it just isn’t going to happen. Unfortunately, other residents seem to have the same feeling, so there’s often no parking for residents, let alone visitors. There is a tow company that circles aggressively and has wrongly towed on multiple occasions before.
Aside from the parking, the quality of the maintenance is disturbingly low. We have water damage in our bathroom ceiling and a hole where the water pooled. The maintenance guy saw it and addressed the leak on the roof without doing anything about the inside. There’s no ventilation in the bathroom, and our neighbor swears the stuff on the vents is black mold. We’ve asked to have our bathtub refinished multiple times, as it was once painted over with latex paint and peels persistently. The tile around the faucet was also never properly grouted.
The upgrades are nice compared to what some people in the area have in their apartments, but I’m not sure it makes up for the price difference. The new cabana and pool area is nice enough, but it was recently closed and had a sign from the City of Austin declaring it unsafe. Ew.
1 star for Jade and Bobby generally being friendly, 1 star for our apartment size and layout. For the amount you pay here, you might as well live downtown where there are actual amenities.
The other reviewers aren’t kidding about the poop, either.

After a year of living there, it has gotten a lot better since the first couple of months I moved in (added pool rules at night, new management, ect) There were a few instances that were lame like getting my car towed for not having a parking spot, having the air go out in the Texas summer three times, and some other minor things. Walls are unbelievably thin, I could hear my neighbor pee. Rent was super expensive, but at least it was nice (appliances, wood floors, ect.) I did have my bike stolen from the parking garage but I was only using a cable lock instead of a u-​lock so I guess that was my fault. Office and pool are really awesome. In my opinion it is totally not worth the price of rent though. This was my first apartment so it was definitely a learning experience.

If you are seeking a inexpensive, quiet, enjoyable apartment experience… look somewhere else.
For a 1 bedroom 1 bath, you pay around $ 1100+
Mint Urban (formerly Century Square Apartments) was recently renovated. The exterior, pool, and terrace may have gotten urban design upgrades, but the apartment interior is still outdated form 1940~ when the apartments were first built. There is a central AC/​Heater system. You do not get to control if you get AC or heat. For ~6months of my lease the fan in my AC system was broken and making a rattling noise. They could not replace it because the manufacturer stopped making the part. In addition, the water pressure is extremely low. They end up working on the water a lot, so there will be many days when you can’t use the water at all.
In addition the walls and doors are bare thin. You can hear people stomping up the stairs or walking around the complex. Mint Urban has recently made renovations like adding CONCRETE BEER PONG TABLES to the complex. This apartment is basically a West Campus apartment in North Campus. There are consistent parties of guys I like to call ‘Woo kids’ — the obvious college kids who have nothing going for them except blasting rap and going «WOO!» every five minutes.
Do not expect proper bug extermination. They write your name down on a book and ask where you are having bug trouble– but the «exterminators» just waltz into the kitchen and inject a small amount of bug poison in the corners and leaves… even if you tell them you have bug trouble in the bathroom or in the closet. Also, don’t expect good maintenance. They entered my apartment to fix a water pipe. The water pipe exploded, ruining the carpet and doing permanent water damage underneath the kitchen sink. Despite consistent prodding, it is still not fixed and a source of bug breeding.
Lastly, Mint Urban allows all pets, including pitbulls, but does nothing about the consistent fists sized poop blobs littered on any dirt or grass around the apartment vicinity. If you’re walking past the apartment on a hot sunny day, you’re gonna have a bad, poop smelling time.