Name Removed In Response to Trademark Complaint

FRAUD! They will take your money and send you a useless pair of cheap plastic pieces connected with cheap velcro. They do NOTHING, and give you a sore jaw. When you call to complain they tell you the refund period passed 30 days after the order was placed. Convenient. You don’t get the «device» for months. When you ask the person’s name, they make it up and tell you their last name is «Smith.» When you ask for a supervisor they refuse to provide it.
I called my bank and reported them for fraud and disputed the charges, past, present, and future. I suggest ALL of you do the same. SCAM! FRAUD! Don’t fall for it… you’ll regret it!

I’ve been using a CPAP machine for a long time for sleep apnea and find it annoying and difficult to use. Saw the ad for the oral device that would replace the machine.
The impression kit was easy to use, and the device was received in about ten days. The cost was fully covered by Medicare.
I find it to be very effective and easy to use. I put the CPAP machine away and now revel in the fact that I can roll over and sleep in any position I want.
The device is comfortable and the adjustment holds well. (Calling the connective device «Velcro» is simplistic. It is similar but not the same.)
The only downside is a slight soreness in my lower jaw when I wake up, because it is held a little forward all night. The soreness goes away quickly, and is getting less every day.
I recommend this device, especIally if it is covered by insurance.

This product simply does not work for me. All three times I put it in my mouth I gagged within 30 seconds. This is not a good idea, and not a good company to work with. They want your money and do not refund money if the product does not work.

I would give a ZERO but alas that is not available so a 1 star must suffice. I have sleep apnea and have been put on an CPAP machine. The thing really changed my life, but it really is somewhat cumbersome and annoying to wear at night every single night. It’s not romantic at all and hard to watch TV with it on. Travel is a pain and forget camping. So I heard commercials for this device and thought well maybe. I went through the online application process to see if my insurance would pay for it. I should have gotten the clue when my insurance which is very very good about paying for legitimate stuff would not pay. But when you have sleep apnea as bad as I do and cannot sleep with out some kind of help without suffering drops in oxygen levels down to 76% you can let desperation overcome logic. So against my better sense I went ahead and ordered the device agreeing to pay over $ 500 in monthly installments of $ 50. When I got the device I tried it and followed the directions exactly. At first it seemed to work okay but after a week ½ my wife told me I was back to having horrible apneas when I was using it. So bad she woke me up cause she thought it was life threatening. I went back on the CPAP. Then a few weeks later tried the mouth piece again. Yes that is all the device is, it’s a mouth piece that pushes your bottom teeth forward to supposedly hold open your airway. It actually velcros together. My guess is the design has a major flaw, velcro. After another couple tries on varies nights it was obvious the device was flawed. Having a life threatening condition one cannot gamble on whether or not the $ 500+ device you bought to save your life is actually going to work. It has to JUST WORK. What I found was the velcro had already begun to breakdown in just the few months of off and on usage. The supposed key part of the design is actually the major flaw. Having an engineering background it was obvious the velcro was not holding while I was asleep. If you move your mouth at all while you sleep it will break free and your jaw will end up in whatever line it wants. Worse, as I said the velcro actually broke down and was basically like old velcro on an Army uniform blouse after just the 3 dozen or so chances I gave the device to work. For me, I got lucky and my debit card got compromised online so I had to cancel it. This led to the company calling me and asking for another form of payment. When I voiced my concern about the device not working, about the velcro wearing out already and about my safety when using the device all I was told in return was. «You agreed to a 30 day trial and that has passed.» Mind you I wasn’t asking for my money back. I had already paid ½ I was asking just to call it even since the product was defunct and I offered to send it back so they could see the wear and tear and that I had tried to use it. And all I got in return was more canned responses of how I agreed to the user agreement. At this point I realized the whole thing was a scam. No real company that was offering a real medical device that your life depended on would treat a customer this way. Hello lawsuit in the making. So I jut saved myself the hassle and stress and hung up the phone and blocked the number. So now yeah they are probably going to jack up my credit with their charge off but sometimes one must just take a stand.
In the end I hope anyone that reads this realizes this product is NOT a real medical device for the treatment of sleep apnea. If your insurance will some how magically cover this device (which if mine wouldn’t I can’t imagine any doing so) then you should have them cover the cost of a real sleep apnea machine, a CPAP machine or look into surgery. I know the CPAP machines are a hassle but they do work. If you have problems with yours, keep trying different masks, I finally found one that made it not so bad. Of course I hate mine with a passion still. But I hate death more and I hate being so tired I can’t get out of bed, can’t go to work, can’t function at all more too. The cost of the device from American Sleep Association is not cheap at $ 500+ and all it is is a molded mouth piece, which one could get from a pharmacy and some velcro that lets you lock (well sort of lock) the top and bottom together. Stay away from this device, your life is not worth trusting it to a gimic.