Net Siding and Windows

I hate leaving bad reviews, but I feel I have no choice. Before I begin, please look at all the reviews. Any negative review is responded with an excuse. It’s «always» the customer’s fault.
First, Edward said he’d been trying to reach me, but I never got a call and called him out on it. He didn’t like that. Edward came by for a consultation and got lost and was late. He gave me a bad vibe, but seemed like a nice guy. I’d already paid for the service, so I moved forward. At this point in time, I didn’t realize I could get my money back. Edward said things would look like new after looking at my home.
When the workers showed up, they were nice and on time. I didn’t know I was supposed to shop for supplies before they got here, so we spent at least an hour going to Home Depot. They said Edward should have made me a list. I knew I was suppose to pay for supplies, but didn’t know I was supposed to go buy them. The workers finished the job, and it cost me a bit extra. They were sloppy. There was drywall on my curtain rods, my cases, my light switches, my ceiling fans. A few days later, I realized the popcorn ceiling wasn’t done correctly, so I called them back. They told me they would find a day when they were in the area, since it was only a half day job.
Fast forward a few months, and they still hadn’t come back. The holidays were busy, so in January I started calling again. At this time I also realized that the drywall repairs they did weren’t done right. I guess I hadn’t paid close enough attention. They should have taped the cracks in the wall, instead they just went over them like paint. The cracks were still there. I go back and forth with calling the workers, but this time they want to squeeze me in on a weekend. We couldn’t find a weekend that worked for both of us.
Finally, in May, the worker says he no longer works for Edward and he is working out of town. He won’t be able to come fix my home. In late June, I called Edward and he said he could get a family member to come over 4^th of July weekend. I was going out of town, so we scheduled tentatively for the 11^th. No one showed up. No one called. And I still haven’t received a call to reschedule. I’m done trying to work with them. I bet the excuse is going to be we tried, but she was never available. I travel most weekends, and am very flexible Monday through Friday. The problem is they didn’t want to use a weekday. Anyway, like I said in the beginning, Edward will probably respond with an excuse like he does everyone else. I would recommend not using this company.

My wife and I recently used Net Siding and Windows to replace every window in our home. We wanted a product that would improve the energy rating on our home, and we wanted something that would be more visually appealing than the status quo. Edward was very prompt throughout the process — from our first call, to his cost estimate, to the day his company showed up to perform the installation. We worked with a gentleman named Rick who was the one actually onsite to remove the old units and install the new windows. Rick was a pleasure and applied an extremely keen eye to the entire project. He was very honest, respectful and did not settle for mediocrity on any part of the installation. He took such pride in his work that he would call me over to inspect every window as it was finished.
We recommend Net Siding and Windows for anyone interested in quality windows and quality workmanship.

The owner is a nice guy however he got two out of three products wrong. And yes they are installed, unfortunately. Instead of working with me he is demanding payment and has threatened me with a lien against my house. Also, Edward failed to mention any «addition» work, like trim work caulking etc. which is required when installing a window is extra. I don’t know how you can purchase an installed window then be told that is all extra. He also informed me who would be measuring the window and door, Colby, but then sent another to install them. Had it been the same person, and had I been here when that was done, I would have again stated what it was I was ordering. Also, I was not home at the time, my tile guy had left to pick up something. Both Edward and Colby entered my house without my permission. I do not recommend this company nor products. The sale on Angie’s List is bogus. You can purchase Marvins from BMC for less. Protect yourself and home do not purchase from Net Siding and Windows.

I used Net Siding via an Angie’s List promo for 16 hours of painting. Ed Trigo, the so-​called «marketing director», came to my home and assured me that his «painters» would do a great job. That was when he wasn’t trying to sell me windows. I asked him directly such things as «will they remove electrical plates and light plates to paint under» and his answer was yes. They did not!
The two gentlemen that showed up were obviously day laborers or from an agency and were the worst painters I’ve ever seen. I could have gotten my 15 year son to splash paint on the wall better. It took the two of them the full 8 hours to paint two rooms and they did a terrible job. They bled paint onto the ceiling from the walls, splattered doors and over painted onto door trim. Professional painters would have finished in half the time and would have done a much better job. I will now have to call a professional in to fix the job. One of the guy’s excuse was «out other four jobs were fine». That means this was their fifth time to paint. Lucky me! I pointed to several of the flaws and said «were the other customer okay with this»? He had no response.
I called Trigo three times to try to negotiate a resolution and left two messages but he refused to call me back. The man is nothing short of a snake oil salesman. I will not use this company again nor will I use Angie’s List again either. The «Big Deals» are a big joke and not worth the money. I just cancelled another one due to this experience.