One Click Cleaners

Excellent customer service! We talked with the owner ourselves and he was amazing and our clothes came back just as we had asked for even quicker than expected. He even went out of his way for us to pick up and drop off our clothes as we were on a VERY tight timeline. Will use them anytime we are in Austin, wish they had this cleaner in Chicago!

Please never use this dry cleaner. Dropped off my items and got handwritten receipt since system was «down.» Got an email a day later detailing $ 28.00 in charges, and listed blouses and skirts– not the suit and 3 dress shirts I dropped off.
Emailed and left a voicemail to get clarification…2 business days later no response, went to the location at 6pm and was closed, even though during business hours. Call and email again… still no response. Finally go into the store, guy tells me he will fix the wrong amount and charges me again. Guess what, no response again, charged back fees, paid $ 50 for $ 11.00 in total dry cleaning, ridiculous, unprofessional and will not recommend to anyone.

Avoid this place at all costs. They have lost my items more than once, and the guy who runs it (Brad?) is drunk every time I go in there — I’ve been invited into the back room to go through racks of clothing in an attempt to find my stuff — what’s stopping others from taking my items in that scenario?
They charge ridiculous prices and have destroyed buttons on two of my items, only to tell me that I should have wrapped them (?). They’ve also charged me for numerous men’s shirt orders, which I have never brought in, and since they don’t keep business hours (never open at 7am, or until 7pm — ever), have a main phone line that goes to a home answering machine, and don’t respond to email inquiries, I have to wait until I can actually attempt to catch someone at the store to be told to wait another few days to come back and try to find someone who can issue refunds.
I’ve also not been able to get an answer regarding where or what the «plant» is where they take the clothing, and what they use, but in researching One Click Cleaners the only thing «eco» that I can find about it is that they give you a pink bag in which to drop off your clothing — otherwise, items come back in plastic and have the chemical smell of a traditional cleaner at eco prices.