Ozone Bike Dept

I originally went to Ozone five years ago because it was down the street from my apartment, but even now, across town, I still bike to Ozone when I need parts or service. For simple repairs to my BMX, there has never been a wait, and the service is done in under 20 minutes. Prices are reasonable and the staff are efficient. The selection of BMX parts (20″ tires, etc.) might be a little limited, as it seems they focus on other types of bikes, but they are still able to repair everything that’s been beyond my ability on my Haro. I wouldn’t go anywhere else.
Note: I went by today and the sign says «ADIOS AMIGOS» and there’s a sign on the door that says closed for renovations. Their website doesn’t say anything about when they’re reopening; might want to call before heading over.

Rayfjord review;
I have a lot of respect for this business. They care about their customers and have a great selection of Kona bicycles. Any repairs or future purchases will be done at Ozone Bikes in Austin, TX.

My husband and I take our bikes only to Ozone. Super chill place with the nicest staff ever. They’ll take good care of you here. It’s true, Austin has several choices for bike shops. I’ve been to most of them here and this is always my favorite place.

Bought a folder (Tern) from Ozone and took in in for the free tune up that comes with every bicycle purchased at Ozone. It turns out that they noticed that a critical bolt was broken which involved replacing the whole frame (folders can be funny that way). I want to commend Ozone for dealing with this matter PERFECTLY!!! They kept me informed about progress, the bike was returned to me beautiful tuned-​up and they even made a tiny adjustment on the bike after I gave it a test ride (special thanks to Thomas). All of this at no cost to me. Ozone is my only bike shop. Keep it up you guys.

Simply awesome! Great service, very good work and the guys try to give you a good deal. Even it took me a while to pick up my bike after it got fixed, they did not complain.
Very recommendable!

Took my 29er in for a tune up. Seventy five dollars later my bike looks and rides like new. They really got up in there and got her looking and riding good. These guys rock.

I love these guys! They really listen to what you are looking for and don’t push anything on you. I got my Kona Honky Tonk from them which has been an amazing bike. They are really active in the community and I just went to one of their free maintenance classes at their shop. I was expecting a class where they just skim the surface on bike tips, but I ended up getting to perform a full tune up on my bike. If you are in the market for a new bike or need something fixed on your current one go check Ozone out.

Great price! Great service! Great staff! Everything is grate about this place! I love this shop!!!

Knowledge and laid back attitudes! Kona bikes and gear! Chris and the guys know their stuff!

These guys rock! I bought a slightly used Trek mountain bike from them about two months ago based on their recommendation. I told them that I mostly stick to trails, but I wanted something that could navigate easily over rocks, sand and other off-​roading terrain. I have been saving a lot of gas and time by not sitting in the never ending gridlock around downtown Austin.
If you are looking for a great group of guys that love what they do and don’t pressure you into getting something that you don’t need then this is the place to go.

I walked in knowing nothing about bikes, and barely able to ride one. When I mentioned this to the guys behind the counter, the both got very excited, «FIRST BIKE EVER!» they proclaimed. I expected them to take advantage of me.
They didn’t. I gave them a budget, they showed me a few models WELL within said budget, and let me test ride it around the quiet neighborhood just behind the shop. They were all very nice and seemed like they genuinely knew what they were doing. I’ve had my bike now for a few months and couldn’t be happier with it. Thanks, Ozone!

Ozone Bike Department rocks! These guys went out of their way to help us get our bikes set up perfect. We bought a Kona Taro, they helped us find the perfect handle bars so my buddy rides like the Pimp he is. Ozone forever– peace

These guys rock. Shopped here for years. I grew up in the area, and me and my friends would always go in here to give them trouble.
As a testament to the friendly mechanics that worked here in the past, many times they helped fix our bikes cheaply or free when we were just kids, ages 12 to 14, and saw how awful of condition our bikes were in from the daily abuse we put them through. Growing up in the area, I remember countless times having to make the long walk in with my bike or with a friends when they broke down on us, and having to beg them to fix them for us. They even saw an issue with my bottom bracket one time, and redid it, because me and my friend did a pretty shoddy job doing it in his front lawn.
Finally when I was old enough to buy my own bike, they gave me a great deal, and always steered me in the right direction. I’ve bought 2 bikes in total from Ozone now, and they have been nothing less than outstanding each time. I didn’t realize these guys were so good until I moved away, and had to start shopping around for other local bike shops.

Good prices, great staff and no bs. ozone is a very dependable bike shop, and there’s great places to eat if you’re waiting on something, and close to Wheatsville Food Coop. great place

If you have any need to buy, repair, or research biking equipment — visit Ozone! The staff is incredibly knowledgable and serve with a smile. I’m thankful that other Unilocalers recommended this place. I recently bought a new road bike after running a hybrid to the ground. They helped me find an affordable and suitable bike that I absolutely love. Just went back for a repair and some accessories which were 15% off because they are awesome like that and offer that deal to new customers on your second visit. Give them a try!

Took my daughters bike in for a tune up and they were so helpful and courteous. Cool feel in the shop and an awesome puppy mascot.

There’s a lot of bike shops in town so it’s hard to pick a favorite. So this one is one of my top three favorites.
There’s a few things that make this shop great. They carry a great selection of brands, they have everything you need and the shop layout isn’t cluttered or too big, just right. They also on occasion have customer appreciation beer and also have a great «name your price» rack of used parts. I’ve gotten some great stuff for a steal.
Basically, they just give a great community/​customer positive vibe that I can get behind. And that to me makes them a great bike shop.

Came in today to browse used bikes, but was not necessary planning on making a purchase. Wanted something to ride to and from campus, with the option of occasionally mountain biking. I don’t know a ton about bikes, so didn’t want to spend a lot of money. Chris helped me out, fixed one minor complaint I had about the bike I liked, mounted my U-​lock (which was a WAY bigger pain in the ass than it shoudl have been). They have a great deal for used bikes, in that they offer a free tune-​up within 90 days of the purchase, you can get store credit if you aren’t happy with it (within a week), and 15% off accessories on the day of your purchase, plus one more additional 15% off accessory coupon.
Very pleasant experience

Bought a bike off Craigs that was almost brand new. Took it in to get it tuned up and ride ready.
Staff was nice and friendly and helped answer any and all questions I had. They took care of everything I needed in a timely manner. Will definitely come back here and I also recommend them to anybody else that needs to do anything bike related.

I had no idea that bike mechanics come in different tiers. I had been taking my road bike for tune ups to a nearby chain before every race, because it was close to my house. I never thought they did a particularly good job. One day, I needed some repairs, and my usual store didn’t have the piece. They recommended I try Ozone. Thank you, my old bike store, thank you.
The guys in Ozone took my bike behind the counter straight away (instead of the usual 4 day wait at my previous shop), had the spare piece, fixed the issue, and then, holy moly, discovered a problem that likely had been there since the day I bought the bike (new) from the previous store. 30 minutes, $ 35, including a spare piece and a coke.
My bike now goes to Ozone, and yours should too.

Ozone is, no doubt, my favorite bike shop in Austin.
Helpful, friendly staff and a great selection of bike parts and accessories. Nice inventory of new and used bikes. I ordered my Handsome She-​Devil frame through Ozone and many of the parts on it are from Ozone as well. Now that my bike is built up and finished, I’m having a hard time coming up with a reason to go in, so I guess I’ll just have to build another bike.
A little birdie tells me that Ozone is getting a bar inside. Beer and bikes?! What’s better?

Tried Ozone a few weeks ago after a friend said she had a good experience buying her bike there.
I needed some parts for my old Kona and asked at the counter about brake pads as a way to get started. (I brought the old pads in for comparison). The guy at the counter said he didn’t carry the brand I wanted, but had some others. he brought some pads out, put them on the counter and went away.
He didn’t check back, and neither did anyone else. Funny, since I needed several things and ended up spending $ 100 at another store (pads are just like ten bucks.)
My impression was this is a store existing to sell new bikes; they have a lot of them. So if you’re looking for a deal on a new ride, try them out maybe.
I didn’t feel welcome at all, and deduced they don’t have the time or find it cool to be selling parts to do-​it-​yourselfers.
Ok Ozone — so long!