Pallasart Web Design

I work for an interior design firm, and this past year we wanted to update two websites:
, and
. I was in charge of the projects on our end, and I am so happy we went with the team at Pallasart Web Design! For the company, I needed to make sure that the website looked beautiful, was easy to navigate, felt engaging, and had a user interface I could work with to update the site. For myself, I wanted to work with a team who was knowledgeable, listened to my questions and concerns, and guided me through the web development process.
Bob talked our staff through the initial concepts, colors, and layout. He spent a LOT of time listening to my concerns, showing me various options for things we weren’t sure about, and taking all the time needed for the site to feel perfect. He has brilliant marketing ideas, and really helped us scale down and target our message. Bob was always available by phone, and I knew every time I sent an email that I would be hearing from him asap!
Walt talked me through the technical side — he made sure our SEO was uploaded to the new site, that the site ran through our hosting correctly, and answered my (many) questions about everything I could think of, from how the re-​sizing worked for mobile viewing and whether or not the phone number could be pressed (it can), to walking me through the user-​friendly editing software they created.
Cristian implemented the programming of our website, and was detail oriented in answering all of my questions about the functions and capabilities of the website. He is extremely fast and was great about adding or removing any features we requested. Cristian and Walt were great about explaining the «why and how» if a feature was not able to be implemented, and they and Bob would brainstorm with me to figure out a work around to accomplish what we needed or wanted done with the site.
I interviewed many different website designers before choosing to move forward with Pallasart Web, and one of the things that stood out about them was their custom website designs. They program the sites from scratch using PHP (no more Wordpress plugins!) so the websites don’t look like a template. Also, the user interface for editing the website is intuitive and easy to use, though Walt still took the time to make sure I had any questions about how it worked answered!
I highly recommend Pallasart Web Design for a custom website design and for the opportunity to work with knowledgeable team who takes the time not only to offer insight into your website goals, but to guide you through the whole process!

Pallasart Web Design built my website,
, and they were and are the best. Search «Austin Wine» and see my placement! They are great at customer service.
As it happens, I am the Forum Administrator for a History Discussion Forum, built by Pallasart, BUT NOT RUN BY THEM. I run the website. The above «review» has NOTHING TO DO with Pallasart. Rather it was about «me».
This person was an «unhappy» camper in our Forum, who kept demanding we «fix» and issue that was not possible to fix. Despite being told politely five prior times that the issue was on the user end, not the Forum end, this unhappy individual kept demanding I «fix it» when there was nothing to be done. I did run out of patience with somebody who simply does not understand plain English. There are 4000 active users in the Forum, and over a million visitors a year, so I have a lot of other things to do than answer the same question five times for somebody who does not like the answer.
Don’t blame Pallasart! They’re the best. Blame me all you want. I don’t mind because you’re just unhappy and sad. How do I know that? Look at all your other reviews, all 1 star rants bitching…
Since the unhappy human has edited her complaint, I must correct her incorrect statements and assumptions.
«This is one of many responses of this type posted by the design support team»
I am NOT «design support team». I am the Forum Administrator and am not an employee of Pallasart in that position. I AM an unpaid volunteer.
«staff members should not post messages which are clearly unhelpful and rude»
I am NOT AT STAFF MEMBER. I am an unpaid volunteer who looks out over the Forum and the many thousands of FREE USERS who drop in voluntarily and are NEVER asked to pay a dime.
«why use the services of this company if they’re treating potential customers in this manner?»
PALLASART HAS NOTHING TO DO WITH THE FORUM! All they did was build it, for free no less. If you’re unhappy with me, that has NOTHING to do with Pallasart! Why are you giving them bad reviews for something they did NOT DO!
I run it as I see fit. Pallasart does not have any control over me and how I run the Forum. I volunteered a decade ago and have been spending my time for free to run the Forum ever since.
Blame me, fine. give me a zero Unilocal rating! I don’t care. It is uncalled for and WRONG to give a company a bad review for something they have not done and have no control over!
You are NOT my customer. You were a FREE user of a history discussion forum. You were never a «customer» of Pallasart thus your negative review should actually be removed.