Park at Stone Creek, The

Was supposed to move in toady haven’t even signed our lease today computer problems and they do given return calls… after reading the reviews I may not even sign it at all and just get another apartment

Worst place ever. I really hate them. You have to keep up with your own bills because they will try to overcharge you and who knows what they are doing with the extra money. They know nothing about keeping their residents happy! I mean I’m only paying you my high ass rent every month and on time at that! I wish yall would stop spending so much money trying to make the outside look better. Why don’t y’all come give me a new stove that actually works and stop cutting off my water all the time. I would like to take out my own trash and not have to pay for a «valet» trash service that doesn’t even come Fridays and Saturdays that at one point I was getting charged twice for. I get fined if I have trash outside my house. Where else am I supposed to put it? You took the dumbsters away to make the apartments appear nice and piled them a mile away where you think no one can see it! Nice try. And also, please dont try to steal my packages again! When you have to go through corporate and file a complaint so that your package will magically appear where it should have been in the first place, you know something is wrong. Getting my own mail has never been such a pain in the ass! P. S. stealing and opening mail that isn’t yours is a federal offense. I wonder what ever happened to that girl that stole my aunts income tax check and got caught trying to steal it at her partime job down the street. Do y’all still hire criminals like her? All I know is I better get the rest of my packages today or APD will be in your office! Can’t wait to move out!

Do NOT even think about it! I drop by on ⁰⁵⁄₁₉ and put $ 250 deposit, they can’t find the key of my room so they showed me the model room, then they sent me email asking for electronic signature. Later, I signed the contract then I got the key, the room is Super smelly like feet and chemical, only one night there make me feel dizzying and vomiting. (They said they changed carpet 3 month ago, so the room is available for a while, then why can’t find the key when I dropped by?) I begged days for moving out but at last I have to pay another $ 2800+ for breaking lease.

Parking is still a pain at night, but new management, maintenance, and laundry have improved dramatically. Had an issue with my garbage disposal and they sent someone right away. The Park is beautiful this time of year, my dog can’t get enough. Word is, they’re putting in fitness equipment in soon, I hope its outdoor fitness equipment in the park, that would be really cool!

DO NOT RENT HERE! We moved here blind, just going by the pics online. HUGE MISTAKE! My apartment looked nothing like the photos, did not have ceiling fans and no option to install any since there are no lights in any of the bedrooms, half the outlets don’t work. It was INFESTED with roaches, which they charge you monthly for pest control but only do so if you request it. Which obviously people don’t. Parking is horrible, good luck finding a spot after 6 and guest parking is laughable but they are quick to tow you if you are in a bad spot or if they don’t see your sticker. They charge $ 20 a month for «valet trash» with no option to refuse and you still pay $ 10 for the constantly overflowing dumpsters at the back of the apartment. And people just throw trash everywhere, on the ground, in the parking lot and in the creek. Maintenance orders are a joke as you have to constantly ride them to get anything fixed. I try to be understanding, I know they are overworked, but they sure do nickel and dime you for everything even if it’s broken. Water is always being shut off for «repairs». It is a constant headache. I can not wait to get out of this shit hole! I repeat DO NO RENT HERE!!!

Live here if you want to live in a GHETTO ASS SHITHOLE and be nickeled and dims monthly. If I could give it less than one star I would

The park at stone creek is the absolute worst apartment complex I’ve ever lived in. Finding parking at night is impossible for guests AND residents. The front office acts polite in the beginning but the ladies are actually somewhat rude in a passive manner. The WATER GETS CUT OFF (*at random*) in my building at least once a month for about 2hrs without prior notice. Usually it’s 2 or 3 times a month but at the very least, once every month. I’ve had one too many unfinished showers before work. I’ve been «accidentally over charged» on rent 2 times and the laundry facilities are always broken so be prepared to fight for the only 2 working laundry machines. Another large issue is pest control. They charge you for it monthly but I’ve been here for 10 months and my place has only been sprayed 2 times. Unfortunately there are still little bugs that show up every other day. I’ve taken it upon myself to buy my own bug spray.

Parking here at night is almost impossible, and the guest parking is tricky. I got towed because I came home at 5 in the morning and parked a block away next to the guest parking sign… didn’t see that they blacked out the labeling on the floor. The pool was dark green last week, yuck. I’ve waited two months for maintenance to fix electrical issues, my Bathroom locks from outside?! Floor feels like I would fall through in some spots if I step too hard, lack of insulation. When I first moved in, the dishwasher was broken and full of nasty black water.
The only great thing here its the size of the living room.
If you have pets, there are all kinds of fees and very high non refundable deposits…
They promised when i moved in that they would have new laundry facilities… instead they put in different, but still used and malfunctioning machines. So really, there’s only one that works.
The park benches are tilted so your glasses fall over and your plates slide.
I’m no longer nervous about walking from my car, I carry a stunner AND pepper spray.
Pictures coming soon!

This place has changed it’s name to The Park at Stone Creek. They recently switched management, and renamed the place for a «fresh start». I suspect to disassociate itself with old reviews.
In all honesty, this place is fine for the price I’m paying. I’ve been here almost half a year now and I’ll try to make this review unexaggerated and honest
— The price is very reasonable for what you’re getting. I think it maybe be around the average in this area, but I’m content with what I’m getting for what I’m paying
— My apartment isn’t well insulated, so my heating/​ac bills are higher than I think they would be otherwise. I used my heating back in November and my electric bill was incredibly high.
— Repairs have been done in acceptable time, except for one time when the hot water was broken and it took 10 days to fix. To be fair, they were working on figuring it out for a few days, but to me it was a critical emergency since it was during a cold snap and I returned to the office every day to tell them about my icy showers.
— The laundry machines are almost all broken, and have been for a while. Still, one or two are okay, but I’m going to soon make a switch to the nearby laundromat — about a 1 minute drive but maybe not walking distance with a load of laundry.
— I’ve seen about 1 cockroach every 2 months I’ve been here. That’s acceptable for me. Just in case I’ve been very careful about not leaving food out, but I suspect my neighbors might not be.
— Haven’t had an issue with noise. Looking at the other reviews, I could have possibly lucked out with where my apartment is, or maybe they did crack down on it.
— Staff has been friendly. Only I feel they don’t do anything when I complain about the laundry machines being broken…
— Tap water tastes awful. I try to use a Brita filter to remove some of the taste.
— Parking is a huge pain if you come home past 11 pm. Not enough spaces. But not sure how they could fix that other than assigning spots (which I wouldn’t mind except when I have friends visiting)
— The new management has been pretty strict about what kind of curtains your have, or what patio furniture you’re allowed. Doesn’t really affect me but could factor into a potential resident’s decisions.
— My neighbor’s car was broken into once, and I think break ins happened once or twice late last year, but since then haven’t seen any crime. I occasionally see cop cars patrolling the parking lot.
So all in all, it’s kind of worth what I’m paying for it. I could live here for the rest of the year lease, maybe think about moving but maybe not, depends on future experiences.

I have been renting apartments for 12 years. Each apartment has had a procedure and protocol, which is fine. I can accept that because I am a renter. My experience with Shadow Creek has been the worst I have ever received in my life. Granted, I didn’t expect much because I was moving in off of Rundberg, but this place is literally a nightmare. It’s a shame because I really like the layout of my apartment. The first 5 months of living here my neighbors BLARED their music so loudly that I could barely think. I called the police numerous times and told the apartment manager herself a good three times a week for five months. Nothing was done. These neighbors called me every slur in the book thinking I didn’t understand what curse words were what in Spanish. They even keyed my car and put GIANT sharp rocks behind each of the tires in hopes that I would run over them. But they didn’t stop there. They also deflated the tires. Did they do anything to fix that? No. Thankfully, they moved out and a nice pair of neighbors moved in with a well behaved child. Now, I’ve traded in my noisy next door neighbors for noisy behind my apartment neighbors who now BLARE their music. Once a week I’ve complained and still nothing has been done.
Initially, when I signed my lease, the girl had stated that maintenance gets done in a timely manner. It took them three months to get me hot water and when my ceiling burst with water they took six hours to even get out here. What did they do? Spackled it and said, this should hold for awhile. Then never came back. When I asked for my stove to be replaced because it wasn’t heating right, they just changed the coils. I blew fuse and this STILL hasn’t been resolved. Then there is the leak in my sliding door. Every time it rains the broken seal floods my living room. I told them about this in October 2012 of when I moved in. When they «fixed» my tub? All they did was paint over the chipped pieces that cut my feet. So now I have to be cautious and avoid this one spot in my tub because it’s obviously never going to be fixed. Half of the time they claim they «can’t remember» me filling anything out and put a «rush» on the job. But then it never gets done.
Next let’s talk about the fact that if you don’t get home before 7pm you may as well get ready for a mile trek. You’ll have to walk from the visitor’s parking all the way at the other end of the complex. Why? Well, it’s certainly not residents that are parking around the lots. It’s THEIR visitors. If Shadow Creek tries to sway you by saying «oh we have security and towing for those people» don’t believe them. The last time I saw a tow truck out here was October. I could count endlessly the amounts of cars without parking permits that are lined up for a mile outside of my house while I have to lug my groceries through the entire complex in the heat.
The neighbors, as a whole, are kind and keep to themselves. Yes, you can hear kids every so often running around, but that’s to be expected in any apartment complex. They have to have somewhere to run. So I really don’t mind that at all.
Oh and let’s talk about when rent is due. When you drop off your check, be sure and ask for the girl’s name as well as what she is wearing because half of the time they lose it and that’s how they identify each other. Also, be sure and CLARIFY over and over again when rent is due because when I signed the lease she said it was due by the 3^rd, like every other apartment I’ve lived in. But after racking up «late» fees for being a day late EVERY month I had to ask only to get a rude response from the property manager herself. You would think that if I were late every month they would call and ask what was going on because I consistently drop my check off on the 3^rd without a problem. I bust my ass to get home and pay everything on time. So it really irks me that months upon months into my lease I finally get clued into this information. Let’s also talk about the property manager for a minute. Yvonne is the worst property manager I’ve ever had my displeasure of dealing with. Every time I speak with her on the phone she is condescending and rude. Forget asking one of the girls that work up there, who are also incompetent, to ask her to call you back. She never does. Ever. I’ve never once received a call back for one of their screw ups. She claims to be flexible and kind, but she’s nothing but a viper seeking money. They fake nice to your face when you’re in the office, but as a whole are generally dismissive about everything you say or do.
Everything about Shadow Creek screams run. It’s really hard to deal with when you’re just trying to live. I don’t do much in my home other than sit on my computer after work and go to bed. That’s maybe 12 hours of my day aka night. When you’re supposed to sleep. All in all, Shadow Creek is run by the worst set of people who have no idea what they’re doing and need to go back to business school to learn how to handle things.