Precision Time – Barton Creek Mall

Not recommended, specially for fine watches!!!

HORRIBLE! Needed a battery replaced in my husband’s Fossil watch. They broke the digital display screen on the watch. This was in late August/​early September. They were apologetic and said they’d send it out to Fossil for repair and the battery replacement would be free. I wasn’t in a rush for the watch, so it wasn’t a big deal at first.
It is now February 11, 2015 and I still have no watch. Turns out it was irrevocably damaged and despite their promises to send a new replacement watch from Fossil none has been delivered. TERRIBLE service. If it puts it into perspective, I was pregnant when this happened, and my daughter is now almost 4 months old. Ridiculous and haven’t heard back from Maddy Horne, the point of contact for watch repairs, in months.
NEVER AGAIN! Go to a jeweler with anything of value.

So let’s see where to start with this place. I should have known better when I saw the employees a heavy set white women would not even get off the chair inside her kiosk. Either way my dog had chewed up the straps on my watch so I decided to head to the mal to get it fixed.
The lady did seem helpful but extreamly lazy, she rolled around the kiosk and showed me some leather bands claiming to have many options as it turned out there were only 3 that fit my watch.
After choosing the one she replaced it and sent me on my way. With in two days the 2 band strap fell off and there was a weird clicking sound.
Turns out she replace the metal rod and put a smaller one. Why she replaced that piece I don’t know as it was unnecessary. 1 week after getting my new watch bands while at work my watch just fell off. I found it and put it back together since then it has fallen off 3 times breaking the Crystal and some of the dials inside.
I took it back and some dude tells me I have to take it back to fossil and pay them to fix it.
If you need any watch repairs avoid this place. It’s worthless and they cause more damage then good.
I will never again use this place as the $ 30 I spent here has ended up costing me over $ 100 to repair it from the damage caused by the watch falling apart.