Public Storage

Marjorie was incredibly friendly and helpful. She showed me all my options in regards to Quick Pak boxes and we joked and laughed the entire time. She was incredibly sweet and made it really easy for me to pick the right pack. I would highly recommend using this location for any moving supplies or storage needs.

I went here to get some boxes on the advice of a friend, and am so glad I did. Scott took the time to help me out and made sure I got what I needed. If I ever need to rent a storage unit, I’m definitely going to come back. Great service!

We maintained a locker here (PS number 29 106) for about six months and were very pleased with the facilities. There was always a cart available, no surprises, and always someone nearby to help if the hardware acted up. We paid $ 240 per month for a 10×15, which accommodated the contents of a 2-​bedroom duplex. Very clean and climate controlled. CJ was very kind in providing chairs for two seniorly ladies to wait while the movers did their work.

I compared a number of storage facilities in this area and this one was the best based on locating, price, and facility. Just moved out after 4 years. Yes, the rent has gone up over that time, but it matched the rent on their website so I feel like I was paying ‘market’ not some ‘gotcha’ price.
Rents on houses and apartments in the area have gone up more.
You could pay half of what they charge elsewhere, but you won’t get A/​C, a better location, or the security this place offers. Never had a problem with the access system, elevators, or rodents.
I moved 2 days after the end of the month and paid a pro-​rated $ 11 for the extra days. From the other reviews there is a point after which you have to pay for the entire month. I called a few days before the end of the month and they turned off auto-​pay.

The folks that run this storage space are so nice. Scott has been there a long time and was very patient, very helpful, went above and beyond in setting me up with a storage unit. I watched him interact with several other customers and he was just as patient with each one of them in answering all questions and going the through the paperwork. Then when I needed to upgrade to a larger unit, CJ made that a very smooth process, also. They take their job seriously!!!

So far, so good. CJ checked me in and did everything efficiently so the movers could get started.
I got a follow up phone call by Nathan who made sure I was happy with my service. I will be moving out early so they said they would prorate my rent. I hope that happens! I’ve had a good experience so far and they have shown professionalism and been helpful.

We vacated the unit before the end of the month and they still charged our credit card for the next months rent. When I called them they said they were sorry but there was nothing they could do. I contacted my credit card and am in the process of disputing the charge, Terrible customer service. Do not rent from them, find someone local who offers storage service.

Although the people who work here are nice, the Public Storage business model is highly deceptive. They lure you in with the promise of cheap rent at first, but once your stuff is in there, they raise the rent steadily, until you are paying far more than what you originally agreed to. Like other customers who have noted this dreadful practice, we will be moving our things out and looking elsewhere.

Kelley was super great throughout the process of securing a unit as well as getting what I needed to pack things up. Great service here and the facility is really clean. All around great!

I have unfortunately rented from this facility for about two years. Facility is adequate — I mean, it’s a storage facility. During the two years, our rent went from $ 220/​month to $ 389/​month — getting randomly jacked up every few months, way above what any new renter would pay. They figure that they have you because all of your crap is in storage, and what are you going to do, move it?
As a nice capper to this much-​too-​long relationship, I had this conversation on the day of checkout:
Me: «checking out of my storage unit today (April 15^th)»
Surly Attendant: «okay»
Me: «Do I get some kind of pro-​rated rent?»
S.A.: «nope»
Me: «why not, I mean, it’s available now for you to rent.»
S.A. «too bad for you. That is just our policy.»
Me: «so even though I am paying through the end of April, you can go ahead and rent it today.»
S.A. (chuckle) «you got it»
Me: «What if I leave the lock on until the end of the month?»
S.A. «up to you, but you better have the lock off by the 1^st or we will charge you another month’s rent.»
For the rest of my natural life, I will never use Public Storage for anything. I will also encourage everyone I know to do the same. Avoid this place.

Great service! Scott and Jacob did a great job helping me transfer into a larger unit today and found a way for me to save money and get a better space. They made it easy!

We had a wonderful experience with this place. My dad was moving out of state and didn’t have enough space in his first truck so we moved a bunch of art and family necessities there. It’s well air conditioned, secure, and we just moved the things back out. They are very polite and kind and we had absolutely no issues with them. All in all it was a very positive moving experience and the storage locker was large enough and plenty clean. They also provide carts which makes the process of moving things in and out much simpler.

As I always say, «When life hands you a big bag of dicks, you just buy more condoms.»
And so this is my life now, packed in a 10×10′ storage room at Public Storage.
And that’s okay. The lady that worked there the day I moved in, was pleasant, understanding, patient, and caring. She had no idea what I was going through, but she was sympathetic to some sad little me in her storage lobby.
So do you need to pack your life into a big box?
Then go rent a room at Public Storage.
So do you need to just pay a buck for the first month?
Then go rent a room at Public Storage.
Do you need to have a mental breakdown and cry in front of strangers?
Then go rent a room at Public Storage.
Did life hand you a big bag of dicks?
Well, get to Public Storage, and start sucking.

Works okay. Fairly clean. They will raise the rate by $ 10/​month after just 3 months. Once they get you in for cheap, and you’ve spent a lot of time to get your stuff there, they have you by the neck, and will abuse their position. I plan on dealing with it by moving out when I have a free half day on a weekend.