Randall Family A/C

Very disturbed by the images this business owner posted on Facebook. Not someone I would ever do business with.

All kinds of nope. Was going to contact for service. Drives around with a pic of the president on his van with «Muslim queer» in marker under it. Yeah, Steve. Can’t have you parked in front of my house with that on your truck. Completely unprofessional and… creepy.

This guy Stephen is a rude price gouger. He was sent here by Total Protect Home Warranty Company. He spent 5 minutes, said it wasn’t covered and collected the deductible and left. Said he would charge $ 200 for what others do for a service fee. He said he wouldn’t wait while the warranty company was called. Referring to him as an ass would be a compliment. DO NOT USE THIS GUY!!! I am calling the warranty company after reading these reviews and bringing these reviews to their attention.

Stephen Randall is a racist, homophobic, bigot, and he is apparently proud to be that way. Just look at the pictures that are posted on this profile.

This guy is just weird. Absolutely do not invite him into your home. His quote was more by far than the others and he gave me this weird vibe. Trust me, don’t call!

Don’t waste your time with such an insensitive P.O.S. You’re better off trying to fix it yourself. Spend your money elsewhere!

Stephen Randall is racist. Homophobic. And likes to call children with autism stupid. Aside from his services being sub standard. He as a human being is one of the worst I have ever met.
I would NOT recommend his services.
I would not want this man near my home our my family.

Just terrible, do yourself a favor. If your home warranty company assigns this company to fix your A/​C ask for another contractor, no don’t ask… DEMAND! 3.5 days now without A/​C and they finally just now told the home warranty people they are not capable of replacing our part because they are a «one man team». Representative actually acted like a pompous jerk like we inconvenienced them for asking for their service! Could they have notified the warranty company sooner that they were incapable of completing the job… I am guessing yes but they chose not to. How rude & inconsiderate! Now waiting again for a contractor to have the time to fix through the warranty service. I am seeing into my future having to stay at a hotel as it is 90 degrees in our home makes it impossible to function at work on so little uncomfortable sleep.

Steve worked on my A/​C unit. He did a very professional job, was there when he said he would be and his work was top quality. I’d recommend Randall A/​C to everybody.

0 stars if possible! WARNING! Do NOT use this company. Randall came in my house and proceeded to tell my husband no other company except for him knew how to fix our A/​C unit, including FOX, who has been in business for decades. He walked into our home with a preconceived notion that we didn’t know how to take care of not only our A/​C unit but how we maintain our home. He was rude and disrespectful. My advice is to steer clear of this business.