Randalls

Great sandwich and salad selection. It is pretty much the only affordable and reasonable food place in Tarrytown for those of us working there.

I came here for the first time to look for a few things that they didn’t have at HEB for some reason: sugar cubes, canned mackerel, and whole bean Dunkin’ Donuts coffee. Well, they had all three, but I didn’t buy anything else. Reason: everything here was significantly more expensive than at HEB – in some cases twice as much! Ozarka seltzer was 1.29 versus 58¢; cans of Fancy Feast were .99 instead of 54¢. I did notice some things comparably priced, but for those you needed their stupid shoppers card. I didn’t get one – or the items – because I don’t plan to come back. Second star given for clean, pleasant store with easy parking. No third star given because the selection is poor.

This store is getting better. They are really working on their customer service. I have shopped here for several years. It is in my neighborhood and I use to go strictly for convenience. I have had some unpleasant experiences here. In the last 4 or so months, I have viewed visible changes in providing better customer service. I noticed they brought Clarence back and it is a good thing. I really go because of Josephine. She works so hard and has been with this company for years. She is so pleasant, always smiling, professional and all about customer service. She makes an effort to have a conversation with me and my children every time we visit the store. I am amazed at how hard she works. She is what makes me go back to the store regularly. Honestly, it may not always be perfect product, but truth is a nice, caring employee, like Josephine brings me back.

There prices are higher than HEB and Fiesta but quality is very good. The interior is very modern and roomy, much nicer than their competitors in the area. Parking is not a problem even though the lot is not huge. An actual Pharmacy is located inside for prescription medications. I love that a Starbucks is inside the store. Grocery shopping with a cup of Starbucks is not bad.

I bought their chicken combo with two sides. Sides was good, but after consuming a piece of chicken already. I grabbed the next one and blood is dripping out. I opened it clear/​pink meat. I almost threw up.
Brought it back to the 35^th Randall’s, talked to the manager and showed him the chicken. He said yes that is raw. He went to the hot food stand and asked who cook the chicken for noon (the time I bought it). One of the cooks said she did. I said that I lost my appetite. The manager refunded me. As I stood there hoping for an apology. Darell Kyles, the manager, told me,“we are done.“
The only reason I gave them two stars was Caitlin, at the cash register was nice.

Randall’s, oh Randall’s. These places are great in a pinch and even better if you peruse their weekly’s. Otherwise, this place is practically the Nordstrom’s of grocers. Also, you have to have one of those annoying keyring thingies. I didn’t realize this one time and spent $ 5 on a can of chili and a bag of shredded cheese. Even though the cheese was ‘on sale’.

I live near this Randall’s and it’s our go-​to for quick or small grocery runs. I don’t get all the complaining here, yes there are cheaper stores but you’ll deal with crowds. Yes there are fancier stores but you’ll pay more. For milk/​eggs/​bread runs there’s nothing wrong with Randall’s, unless you’re a tightwad or a food snob, and I go to Randall’s when I’d rather avoid you anyway. So win-​win.

I have to say that the people that work at the Starbucks are amazing people. Even when the line is 4 people deep they are courteous, fast, and engaging. It’s one of my favorite Starbucks in Austin.

Go out of my way to this Randalls for one product. I repeat, one product: rosemary raisin crackers that are similar to the Trader Joes ones (Austin doesn’t have Trader Joe’s yet). After stopping by several times without the crackers in stock, I asked to speak with a manager to see what was going on. He was totally disinterested and somewhat annoyed with my concern. He just looked dumbfounded at the empty space where the crackers would have been.“They should come in sometime” That’s not really an answer. I just wanted an ETA on the crackers! He didn’t even check. Just didn’t care. I won’t waste my money here. I don’t need the damn calories anyway.

You must be careful to check expiration dates on foods in this store. I’ve had to return molded and spoiled products a few times. The meat case can be pretty scary sometimes too. It is best to stay away from this store. This is a horrible grocery store.

I’m not sure how this grocery store survives with Central Market right around the corner. But I suppose if you live in Rosedale, this is the closet grocery store to you with all the «normal» stuff… cotton balls, toilet paper, cat food, etc…
This place is great if you only need to pick up a few items. It’s tiny for a grocery store. Easy to navigate, clean. However, limited parking space, but there’s always a spot b/​c no one reallly comes here.

How did this store ever come into existence? How does it survive. Isn’t this the chain that had an employee putting moth balls in the prepared soup? No offense to anyone, but, I have issues with buffets and prepared anythings. I stop into Randall’s once in a blue moon. Usually on my way home from work to pick up something really quick. I think it’s stupid that they make you have a card to get «member prices». WTF is that? Hell, I can go to HEB or Target to get the same, better or equal quality at a cheaper price, without the card! I will say this, their stores are usually cleaner than others, except Target. I will also say that infiltrating their warehouse area is easy. Check out a couple of my photo’s.

Why do people shop here? I’m so confused.
So I was house/​pet sitting for a week and happened to be staying very close to Randall’s and I guess they are magically keeping other grocery stores away but gee golly gosh it is SO EXPENSIVE.
And not very big. The selection of groceries is mediocre at best and then they charge you about 30% more than any other grocery store. I mean I get that it’s a pharmacy, but what the heck!
Sigh. Next time I am stocking up at HEB before house sitting.

I will almost exclusively only come here for Easter candy. Randall’s (though a grocery store) has everything these jokers have, and with better customer service.

Grocery store with lots of parking. Randall’s is the Texas branch of Safeway.
Prices are about average — if you have a Randall’s card [or you can punch in your telephone number if you registered it] they have some decent bargains.
The Pharmacy is just fine and we use them quite a bit.
This the place I go if I need a case of something such as for a food drive.
Management has improved greatly over the former guys who are written in in the older reviews. One manager, Sean — if you have a question he will take it seriously and fix it.

The only pro for me about this store is it’s the only place in Austin I’ve been able to find the salmon flavor Pilly cream cheese. I like it with Lay’s. Don’t judge.
I only went to the pharmacy because it was close to my old house. After this last refill I will never go again. Two out of the three pharmacy staff that I always see are sweet, friendly, funny, and helpful. The third has been rude, bothered, and short with me EVERY time I’ve dealt with her.

This grocery store has had its ups and downs, but I’ve shopped here for quite a while, and watched it grow into a place that I almost always choose over HEB. At one time I came here because it was near where I worked, and wasn’t enthusiastic about coming in, but it’s gotten quite a bit better since.
An update to the store a few months ago to bring it in line with the locations on 183 and Northland is the latest of changes they’ve made. Several years ago I had problems with outdated food but haven’t recently. Improvements have been made to the floors, the produce section, the organization of the store, and there is a new express checkout.
The staff here are pleasant and helpful, and often when we come to shop there aren’t many lines, though there are times when there are and they seem understaffed.

Pros: it’s the only full-​service supermarket in the Pemberton /​Brrykerwoods area. It’s usually mostly empty, a nice contrast to the often insane lines at H-​E-​B and Central Market. You can, thus, also park close to the entrance. It’s unusually clean for a grocery store.
Cons: the reason it’s empty is because it is RIDICULOUSLY OVERPRICED, even with a Remarkable card and even after Randalls’ much-​promoted «huge price cut» a year or two ago. We’re talking price increases of as much as 50% on dry goods, and even the meat deals one reviewer noted aren’t great, given the D-​grade product they sell. Even the freakin’ pharmacy is outrageously priced; I made the mistake of getting a scrip filled here once that isn’t covered by my insurance, and the price was 30% more than Walgreens and nearly 50% more than Costco. The service sucks. There’s no self-​checkout aisle, even though the store was fairly recently renovated.
I remain befuddled how these places all stay open, except to note that with only a handful of exceptions (e.g. the location at Ben White and Manchaca), Randalls stores are located in wealthy enclaves (Pemberton, Tarrytown, Lakeway, etc.).

Geesh, I have no clue why this place has such horrid reviews! Living in Hyde Park (before I discovered Fiesta), I thought the HEB was my only grocery store option. Well, to be honest, HEB MAKES ME ANGRY. So when I discovered this quiet, quant, Starbucks-​inside Randall’s, I became happy about life again. Sure, their bakery bread selection is lacking and the fresh produce section often fails me. But when I can’t find something, they usually can find it in the back for me. Plus their prices are pretty reasonable, as long as you have a Randall’s card– you MUST get a (free) Randall’s card to get the discounts! Their sourdough bread bowls and soup is always yummy and the bakery’s vanilla bean cheesecake is pretty bomb too.
So, geesh again, give poor Randall’s a break! At least if you shop here you have space to breathe!

One day I was on my way to a pot luck party in the Hyde Park area. I decided to stop at this Randalls’.
I found a few items and I proceeded to the register but the manager and the cashier were talking. The manager said rudely to me, «THIS REGISTER’S CLOSED!!» I politely said that I thought the light was on. She said «NO IT’S NOT!!!»
Then I went to the next register and saw another cashier that had a really bad attitude and was rude to the customer. She looked like a zombie. When I tried to pay with my credit card, she was frustrated and said that I had to push the button first. I freaked out and gave her cash. She gave me her receipt and I just ran out the door.
AVOID THIS PLACE AT ALL COSTS!!! I was horrified when I shopped there and I will never come back to this place ever again.