Remedy Urgent Care

Service doesn’t get any better than Remedy! I was so excited to finally have a reason to use them last night and I have to say, my experience far exceeded my expectations. Had to share it here:
I got home from work around 4pm and saw that my 3 year old still hadn’t kicked her cold after about a week of having it which made me think RSV? Ear infection? Something worse? We had a babysitter coming at 6:30pm and I knew I didn’t have time to get her to the after hours clinic and back in time. But I also didn’t want another sleepless night ahead of us, so I picked up the phone and called Remedy! They took my info fast and showed up at my house within 20 minutes. Now, I know they won’t be able to do that every time but seriously… that’s amazing.
They came into my messy, sick house like it was no big deal. Two people — Doctor and Staff Member (took notes/​fetch supplies from car). The Doctor was the most friendly, caring, focused Doctor I’ve ever encountered. She won my 3 year old over with all the ‘scary’ doctor things, like the thermometer :) She diagnosed an ear infection, called in the Rx and that was it. Done.
They were in an out in about 30 minutes and I thought the whole thing was delightful. Have you ever called a doctor’s office delightful? No wait, no billing fuss, just efficient care. And my daughter even got a little bouncy ball toy at the end of it all.
I’m so thankful this is an option for my family and for Austin.

I came home sick from work and only got worse. I called and within an hour a doctor was at my door. She did a very thorough exam and came prepared to test for strep and flu. Unfortunately, I am contagious which means I have to put off some really important work but at least I am not making all my coworkers sick.
The doctor is very professional and thorough! I will never visit a doctor’s office again. The fee was minimal when you include the lab work they did right in my bedroom. The quality of care is worth every cent. Why on earth would anyone wait around for a day or two to sit in a doctor’s office that is too busy and annoyed to see you… then pay for the abuse?!?
I love the option of having a doctor that makes house calls and can make them affordable!

My twin girls were both sick with a cold/​nasty cough and suspected ear infections. We’d spent most of Saturday night awake and I called Remedy to our Lakeway home on Sunday morning. Dr. G arrived 45 minutes later and was so personable, great with my kids, kind and efficient. It was WORLDS better than loading up sick kids, waiting in a germy waiting room, having to juggle them in a doctors office, etc. I would absolutely use Remedy again in a heartbeak.

I was sick, and stuck in a terrible situation. It was 6PM on a Saturday night, I was at my wit’s end with my painful cough, and all of the urgent care clinics had closed at 6PM. So just as I had resigned myself to overnight waiting amidst the contagion and misery of the emergency room, I noticed on Unilocal that Remedy Urgent Care was in South Austin and open until 8PM. I called them and they said they’d be right out!
Now the fee for a home visit is $ 49, plus whatever you’d spend on your urgent care. With the urgent care closed, and the alternative being to pay hundreds of dollars at the emergency room, it was a total no-​brainer. So we called up, and they said they’d be right over. So I grabbed a hot herbal tea in my favorite mug, put my feet up in my favorite chair, wrapped a blanket around myself, and continued my Netflix marathon while I waited for the doc.
A little while later they arrived; not immediately but surely faster than the emergency room or urgent care clinic! The PA with her doctor’s bag, and the scribe with her tablet and keyboard to do notes/​records/​billing right at my dining table. She took all my vitals and figured out that I had walking pneumonia. Then she asked me what pharmacy I used and called in all the prescriptions she wanted me to take. That done, the scribe took my payment and then they drove away in their little Doctormobile.
We drove over to the pharmacy and picked up the medicine, and the next day the PA called to check in and make sure I was feeling better. Super nice, super concerned about patient experience, super professional, super bedside manner, just like back in Mayberry in the old days!
The peace of mind of waiting in my own comfy house when I was feeling sick, and not having to sit in a crowded waiting room with sick, contagious people was worth every penny of the $ 49 home visit. The fact that it was after-​hours for most urgent cares, and so I saved big money over an emergency room? Even better. I’ll definitely use Remedy again, and recommend to all my friends.

You know how unpleasant it is to go to a crowded doctor’s office when you already feel awful? And how annoying it is when you don’t know how long you’ll be waiting to see the doctor, and then you feel rushed when you finally do? If you want the opposite experience, Remedy is for you.
After waking up to my fourth day of a sore throat, I decided I needed to see a doctor. Not looking forward to the aforementioned process of going to the doctor, and knowing my options on Saturday are limited, Remedy sounded like it a great option – and it was!
I called around 9:30 a.m., and Dr. Gabrysch was at my house about an hour later. Dr. Gabrysch has a great bedside manner. He listened attentively and seemed genuinely concerned about how I felt and wanting to figure out what’s wrong. He had all the tools you’d find in a regular doctor’s office, including a strep test, a steroid shot, and some samples. He even had a cool thermometer that only has to be pointed at your forehead to get a read!
He took his time explaining the reasons for each step he was taking. He’s also easy to talk to in general, which is another nice comfort when you’re feeling under the weather. The pricing is transparent and explained on Remedy’s website, but Dr. Gabrysch also took some time to explain how it worked.
Overall, it was a quick visit, but at no point did I ever feel like he was rushing to get to the next patient, or that he didn’t have time to answer my questions. Being able to stay in the comfort of my home and get high-​quality care without a ridiculously steep price tag made feeling sick a lot more bearable.
Finding a good doctor is tough, and Dr. Gabrysch exceeded all my expectations. He mentioned Remedy has other practitioners who come on calls, and after my experience with Remedy, I have no concerns about seeing another person from this practice.
The convenience of Remedy Urgent Care is the main reason I called, but the quality care I got today is the reason I’ll call again!

Amazing care! I will never choose another doctor. They were there in an hour and Dr. G was quite thorough. You just don’t get care like this anymore. I was shocked. This is the way medical care should be! Also it was quite affordable. I am self pay and the pricing was extremely reasonable. Thank you so much Remedy!

Fantastic! I called in to get a doc to visit me at my house after hearing about Remedy, and instead was able to get the advice and prescription I needed over the phone. What a great idea!

Met with Robin who is an absolute delight! Came to my house to help treat a cold that won’t go away now for a month. Robin was awesome. I can’t wait for them to be out in the Lakeway area very soon! We need great practitioners in this area desperately and I just found ours! Thanks again Robin!!!

I called Remedy when my son got a bad cut this morning. We were in downtown Austin and had a full schedule for the entire day and there was no way we could wait for a few hours in the ER. I spoke with the doctor who took the call on the phone and he asked to see a photo of the wound, so I texted it to him. Once he saw it he said it needed stitches and then he came to meet us where we were right after we finished our lunch… we didn’t have to change our plans at all!!!
Dr. G (an ER doctor) and his assistant came to meet us downtown and stitched up my son’s leg on the spot. He told us how to treat the wound and said that we could call back in 2 weeks and they’d come take out the stitches. He was great with my son who was quite scared about the shot and stitches. The phone consult, personal visit and stitches cost me a total of $ 298. (They also said they would come back and take out the stitches for NO EXTRA FEE!) I know it would have been 2−3x more expensive at the ER, so I’m totally sold on this company.
The cost savings was great, but the convenience was amazing. I’ll definitely use them again.

#MindBlown! Doctor Gabrysch just pulled up to our house in his mobile clinic (mini) to check out Bethlehem’s sore belly. She’s all well-​just a passing stomach bug.
At first thought it seems like something out of the past, but I am more hoping this is something from the future. #SoStinkingCool

We had a great experience with Remedy Urgent Care! My 8-​year-​old son wasn’t feeling well and had a terrible cough. Our regular pediatrician was booked until the end of the day so I looked into Remedy, not wanting to wait all day without a diagnosis or knowing how best to help my son feel better. Remedy was quick to respond, the doctor was patient and thorough in discussing symptoms and was able to prescribe exactly what my son needed that morning. By the end of the day, he was already improving with the prescribed treatment. I was so thankful to be able to keep my son at home and not take him to a waiting room with other sick kids, and to receive an accurate diagnosis and get started on a treatment plan right away. Definitely would recommend Remedy Urgent Care!

I have to say my experience with Remedy Urgent Care has been nothing but exceptional! I wasn’t quite sure what the experience would be like since I have never had an «at home» doctors visit. To be able to continue about my day without interrupting my schedule as well as knowing when the doctor was going to show up to address my needs was very refreshing. I have children and work full time. My time is most precious to me as I do not have a lot of it to spare. The doctor was very thorough, very personal, not rushed, and was able to address my immediate needs. Beyond my initial visit with Remedy the follow up that I also received was amazing! Never once when I have gone to any emergency care facilities did the doctors follow up. Remedy provided that extra touch which I loved! Bottom line, it was easy, very convenient, they were very professional, and you just can’t beat the personal touch! I would HIGHLY recommend Remedy Urgent Care!