Rover.com – Dog Boarding & Sitting

I recently used Rover for the first time, and it was a great experience. I booked a highly-​recommended care taker to drop in on my pup and give him a walk while I was at work. She was responsive, on-​time, and very sweet. I highly recommend checking out this service!

I’ve used Rover for dog sitting and never had a problem. I’ve found a sitter that suits my dog’s needs, but like that there are many options when considering who to leave your dog with. Everything about it from scheduling to communicating is very easy; and I like that there is an app for the phone.

Rover is a great alternative to traditional pet boarding! The first time I traveled, I used a traditional kennel, and if I wasn’t heading to the airport immediately after dropping my dog off, I never would have left her there! Thankfully, it was only for a few nights, and a friend recommended Rover to me shortly after.
I’ve used about 4 different sitters on rover, and they have all been wonderful. Been using the same, amazing person, consistently for the past year and a half, which I discovered from Rover. She loves my dog, gives her tons of love and attention and has 2 great dogs that get to play with her all day long. I will never take my dog to a kennel again. Rover is amazing and makes me feel much better about leaving my dog when I travel.

I love
for my dog daycare needs! I had 4 meet greets and loved all of them! My Sadie Lady got to play with other dogs and go to the park. This weekend is my birthday and I’ll be able to enjoy myself out of town because of
!

I am always extremely picky of where I put my dog for doggie daycare and especially boarding overnight. I don’t like kennels after hearing so many horror stories, and I don’t like him to be left alone for more than 3 – 4 hours. I started using Mandy for doggie daycare and my pup always comes out extremely happy and exhausted from all the playtime! It’s so relieving knowing I am leaving him in good hands and that he is getting all kinds of love and attention in an actual home rather than in a crate somewhere with limited interaction. I will never use anything but
! :)

Do not ever do business with them. The story is long, but the sitter I hired through them failed to show for our meet and greet just 2 days before our trip. Not only did she fail to show, but she didn’t call or message me to tell me she couldn’t make it. She «forgot». Then she could not commit to reschedule and expected me to leave my pets in her care. When I cancelled with her,
still paid her ½ of the money I had paid for the service and then reimbursed me the other ½. The kicker is that they will not allow me to review her because the actual stay never happened. Who knows how many other people she never showed for, was paid ½ for and never received a review. How many other sitters at
never show, get paid and get no bad review? I have received several apologies, but no return of my money, no ability to review OR no assurance that this will not happen again with this sitter or another. *Update — as stated in Courtney’s response,
is seeking to do the right thing. I am looking forward to updating my review with a more positive response. :)
_​_​_​_​_​
I have changed my rating to 3 stars because
came through (Courtney) and took action on my issue. Based on this alone, I will definitely consider giving
another shot the next time I am in need of a sitter. I have also learned a lot in the process. My advice is to be sure to meet your sitter before booking them. Best of luck and many thanks to
.

I love
dog boarding. I have used this is many other cities as well with the same great experience! Highly recommend

Matched us with the perfect family to have our dog stay with while we went out of town for a week. Will use again!

I refuse to board my animals after a bad experience. I love that that not only are the sitters competent and amazing to my fur babies… I LOVE that there are options for more 24 hr vet care, credentials, etc.
Something that helped me feel more comfortable was the very honest reviews with photos… you know people don’t lie about their fur babies!!!
For the most part, I receive photos of how they are doing and a report of their activity… this is amazing when your fur babies are your ONLY babies!
ROVER MAKES ME NOT WORRY WHEN I TRAVEL… plain and simple.

Rover is pretty good as a dog boarding service and alternative to kennels. I find the prices more affordable than Dog Vacay — at least on the surface — and I loved our sitter.
That being said, I’m only giving it three stars because I found out about the promo code after my first stay, so my husband built another account using his info but it got shut down because we’re at the same address. Felt a little «big brother» like to me, and it left a bad taste in my mouth. Apparently it’s in their fine print, but I have never had another website tell me my husband and I couldn’t have separate accounts. We’re two different people, after all.
It seems they really don’t want you taking advantage of promo codes and discounts (see below re: using it on mobile), and I didn’t have that problem with Dog Vacay. I will probably use them again, but only has a backup option.
Re: Rover’s response below. I understand that is your policy, and it’s your right to have it in place. It is my right to rate your service based on it. My point is most online services don’t have the same policy (or at least don’t enforce it). I shouldn’t have to call you to use a promo code; you’re making it too difficult for the user. And my husband and I (who are two different people) should be allowed to have separate accounts. What if we were roommates at the same address? I understand you’re trying to avoid abuse, but you’re alienating paying customers in the process. I’m not trying to get anything from this review — and I hate that’s what Unilocal is turning into. I’m simply describing my experience for other consumers who might be considering your service.

Rover has been the best alternative to traditional dog boarding for us and our rescue! It started as not wanting to take our dog to a kennel so shortly after adopting her from the shelter and has turned into our only choice when we go out of town.
The photo updates are great and give us peace of mind. We are always sure to do a meet and greet first so we feel comfortable with where she is staying, especially if there are resident dogs.
We’ve tried Rover’s competitor,
as well and liked it equally, however, all the hosts we talk to prefer Rover and their app so I think there’s a larger pool of sitters to choose from.
Overall, I would definitely recommend the service!

I’ve used Rover 3 times and I love it!

I don’t know what happened two weeks ago at the pet sitter’s house, but my dog has been experiencing what appears to be a massive hot spot all along his tail for the past two weeks and it all began with using this service. My sitter did not give me a summary of what occurred while my dog stayed with her and only told me select things after I asked what had happened. Then she shrugged off my dog’s problems after I told her about it and just said hot spots are not a big issue and I can get over the counter treatment for it, like it’s nothing. My dog has NEVER had this problem before and there is NO over the counter treatment.
This two-​day stay has cost me over $ 250 in vet visits and medication. I also didn’t even apply the stupid $ 40 credit to my first stay because the app didn’t offer a place to put in the promotional credit when I was paying for it. RIP OFF! I don’t think I could ever allow my dog to stay at a pet sitter’s home ever again, especially through this service.

We love
. We have been able to find two excellent dog sitters for our beloved pet. I highly recommend this service.

Our usual dog sitter was unavailable, and we needed someone to fill in dog sitting while we were away for a long weekend. The sitter was great — she sent plenty of pictures and kept our dog happy during the stay. And overall, it was much less expensive than sending her to a traditional boarder for the weekend. Great experience!

Thank goodness for Rover — I’m probably saving hundreds of dollars a month on dog-​sitting/​boarding through this service than using a standard doggy daycare. It’s convenient — easy to find numerous sitters in whichever neighborhood you’re looking — and affordable.
We’ve also been fortunate enough to find a couple dog-​sitters that our dog loves so much he gets more excited to see them than us!

This Dog Boarding is awesome! I found a wonderful sitter on the site that could not be more perfect. I love the ease of use of the site and reccomend it to all my family and friends.
I love the fact you can have sitters come to you or take your fur baby to them!
If I could give 10 stars it would not be enough!
My sitter Sandy and Her Husband Phil was absolutely wonderful. I have tried other sitters but I will never go another place. Leo in previous stays from other dog boarding companies came back aggressive and unruly. Not this time. He is my sweet dog as when I left. Quality people on this site! The sitters on
truly love dogs!
If you have not tried them do it today!
One Happy Pet Parent!
Star Franz & Leo

I have been using Rover for over a year now and have been very happy with the service. Much like Airbnb, the Rover service provides insurance for both you and the dog sitter in the event that either of you turns tut to be coo-​coo. What a relief, since you are basically inviting a stranger into your home to watch your beloved fur-​baby and all your worldly possessions.
Despite the insurance, there still is a massive amount of trust that must go into finding a pet-​sitter while you are away and the Rover app and website make it easy to find pet-​sitters in your area with various prices, certifications, and services. When you find one you like, you set up a meeting for them to come and meet your pet, get the lay of the land, and decide if they will be the right fit. As with everything, I recommend having a pair and a spare of sitters on Rover that you can go to in case one of your sitters is out of town or ill, then you have back-​ups.
The app easily integrates with Facebook and SMS so you can get updates from your dog boarder via the app, SMS, or Facebook, or all three if you’re not able to figure out how to streamline the communications [raises hand]. Too much notice is better than none, right? I also exchanged numbers with my sitters so they can get at me via text or phone call if necessary.
While it would be great if I had a friend who could watch my dog and vise versa, Rover has definitely be a god-​send for this traveling Unilocaler.

This was the best dog boarding I could find! great price and you can find last minute sitting for your baby. using
was super easy and convenient. I wanted a sitter to come to my home and I looked at other things I found online. Those deals only called for a babysitter coming once a day. I have a puppy and he needs a lot of attention. I already felt bad enough that I had to leave him for a weekend. Using
I was able to work out my own schedule with my sitter and I was able to find one near me so it would be convenient for her, too. My sitter was also wonderful because she even came to meet him before the stay to make us more comfortable and so my puppy could get to know her!
Looking for a sitter? Use Rover!

I had a complicated situation arise while boarding my dog through Rover (I had a friend scheduled to pick her up, but he was detained abroad and not able to do so). Thanks to the flexibility of our dog boarder, we were able to work out an extension of Jack’s care. Jackie had a great time, bonded with Samuel’s pups, and her care was easily transferred to a friend before we returned. I will definitely use Rover in the future and Samuel if he is available. I no longer live in Austin, but do travel there (and from there) frequently and it is nice knowing Jackie has a nice home away from home. It was great getting all of the pictures, as well.
The website is easy to use and the caretakers/​dog lovers are very responsive.