Sam’s Auto Care

Friendly, knowledgable and expedient. Definitely recommend these guys for your auto service needs.

Sam, Omar and their crew are the best in town! I rack up a lot of miles through my mobile job, so over the past four years Sam’s has taken care of my Toyota’s brakes, fuel pump, struts/​shocks, drive belt and motor mount. They are honest, explain exactly what’s going on and provide a solid estimate before starting any work. Sam’s has always had my car ready for pick up the same day. I have never needed an appointment and twice had it towed and dropped off overnight with no hassle. I have referred coworkers to Sam’s with nothing but positive results and my boyfriend loves them as much as I do. This morning Sam’s saved us both: My car wouldn’t start, despite the battery being charged. After sweating it out in 90% humidity over a corroded battery and a wrench that just wasn’t cutting it we determined that a bolt that had cracked and we couldn’t get it off ourselves. Rigged it up with enough power to get it to Sam’s and they had it up and running (free of charge!) with enough time for me to finish out my work day. These guys are amazing and we are so fortunate to have them in the neighborhood!

Men seem to have a better experience here than women. I have been twice and find them extremely overpriced, rude and unhelpful. The first time I went, they replaced my after-​market headlights ($ 200+). The bulbs burned out less than a year later but they told me the warranty had expired and offered no advice on what to do — all the while avoiding eye contact and treating me like an annoyance. I went elsewhere and got them repaired for about half of what they charged me originally.

Recently brought my car into Sam’s for the first time due to a burnt out clutch. They checked it out the same day, and had it ready for me to pickup the following day. The work was fairly priced and also include a 1 yr warranty in the event I ran into issues.
I haven’t had a regular mechanic since I moved to Austin 3 years ago, but I plan on using Sam’s in the future. Honesty and not trying to up-​sell goes a long with me, and I can’t recommend this place enough.

I scraped up the side of my car (my own fault admittedly) in a parking garage. I called ahead of time and Sam told me to come right in. He took at peek at it immediately and said he wouldn’t be able to make it perfect, but could definitely buff out quite a bit. I asked about my wheel well and he tested it and said it didn’t need repair (WOW car repair guys NEVER say something doesn’t need fixing!). My car was ready a few hours later. All in all I’m pretty happy with the work done, my only bit of advice would be to walk out with your customer after they’ve paid and show them the work/​ask if everything looks good.

Sam’s Auto is the best shop in Austin!!! I took my 05 F150 in for AC issues and to check out my brakes. I was called back within 90 mins of dropping it off (with no appointment) and picked it up 3 hours later with the AC blowing cold and the brakes finished.
This is my new go-​to auto shop in Austin.

Let me start by saying that I don’t know anything about cars, and I’m the easiest person to scam. I brought my car in because it was making noises that it shouldn’t have been, and I had heard good things about Sam’s. I was able to drop it off and within an hour it was finished.
it was just a small fix, but Sam didn’t charge me for it at all. Like many other Unilocalers have said, he’s super honest and I would highly recommend this place to anyone!

Believe your fellow Unilocalers, you need not look further for the best mechanics in town!
THIS is the place!
Sam is an honest mechanic who will do superior work at a reasonable price!
I found myself in a tight spot. My engine light was on, and needed an asap inspection.
I brought my Ford Fusion in on Wednesday at around 1pm, and Sam advised it would be about 3 hours. I strolled down to Drafthouse for a movie, then walked back and the work was done!
The charge was minimal and the service superb!
The owners, Sam and Omar are kind, caring, and HONEST.
They truly helped me out of a bind, and I will only bring my car here!

I came here after my car broke down in downtown Austin because of their great Unilocal reviews. I went in very worried about my old car and they had me in and out in under an hour with what was just a minor $ 50 fix. An adjustment of my idle air control valve. Wow! Im thrilled. It’s important to me to find an honest place that doesn’t overcharge or lie about what needs to be done. When a business is honest and for the people, they will receive far more business than any place that is dishonest and Unilocal helps make sure that happens.

Fantastic Customer Service! The owner is extremely knowledgeable and personable.
I got a smoke test done and was quoted a 2 hour wait but it only took about an hour and 15mins all together.
I highly recommend this auto care shop!

So, because I’m so very completely useless with auto-​mechanics, I had to come here twice in one day: once to get my oil changed, air in my tires, and a new break light, and the second time so they could fix something I broke.
These guys were quite awesome. The owner is so nice, and his prices are way more affordable than I was expecting. The staff is also very kind, and they were all really patient with my questions.
And! The owner even looked at my car incredibly quickly after I broke the power steering part. He fixed it quickly and replaced the piece for me.
Sam’s Auto Care will definitely be my new mechanic shop, and I can’t recommend them highly enough. Give it a shot, and you won’t be disappointed.

These guys are legit. I won’t take my car anywhere else. Timely, on budget and very friendly.

Excellent service, super fast and very fair price. I’ll never go anywhere else with my Envoy!
Thanks guys!

This is the second time I’ve taken my Acura to Sam and I’m very pleased. Both times I was able to use the shop’s loaner car, and both times the repairs were done quickly and correctly.
I would certainly recommend at least getting a second opinion/​quote at Sam’s and I know I will be using them for my next repair.

I’ve used Sam’s in the past for small things (they once changed a tricky headlight for me and didn’t charge a thing) mostly because of their multiple 5-​star reviews. After another great experience, I’m here to add a 5-​star.
Today, Sam’s replaced a hub assembly in my Tahoe in just a couple hours, and the price came in over $ 200 lower than a quote I got at another auto shop down the road. I’ll be back.
Thanks, as always, Sam!

Just got my AC recharged at this place. Great customer service had me in and out in a few hours without an appointment. Would definitely recommend.

Omar went above and beyond to make sure my husband and I were happy here at Sams. He negotiated a price on a used car that we were both satisfied with, changed the oil and rotated the tires for us and even went in on his day off to close the deal. These people seem to be very fair and honest– and because of that, I’ll for sure be back in the future! Thanks again, Omar, we love our little Prius!

My boyfriend had left his car at my apartment complex when we were out of town during the 2015 Austin late spring floods and had come back to it with some weird liquid in the passenger seat. We went online car ‘webmd’ style and deduced that it had to be a leak somewhere that was dripping coolant due to the chemical-​y smell of the liquid. We thought that perhaps the heavy rainfall had caused the leak to worsen. We filled the car with some more coolant since drives over 5 miles caused the engine to start overheating.
We Unilocaled different places nearby as soon we could, found this shop, and decided to drop off the car on a random weekday. They weren’t able to look at it right then and there, but we received a call about 5 hours later telling us that there wasn’t anything wrong with it.
We went to pick up the car, and the attendants told us that they did a pressure test of the engine and couldn’t find a leak anywhere. When we were first warned of a possible leak during an inspection a few months prior, whatever-​chain-​auto-​place told us that it’d be at least $ 150 just to test for a leak, but Sam’s Auto Care really took care of us and did it free of charge.
We were completely willing to pay given their good reviews here, but they stepped it up by offering amazing service. We were still concerned, but they said that they kept the engine running for at least 30 minutes and there wasn’t anything wrong with it. If we had any issues, they said, we could bring it back and have them look at it. They even said that there wasn’t any point costing us more money for more tests if the test they ran didn’t yield any damages.
FANTASTIC service, and would totally come here again for any other car needs. It’s great to finally find a place that isn’t trying to up-​sell or rip us off. Unicorns of the auto care business, I’d say.

I came to SAMs auto after Mercedes quoted me $ 2900 for a suspension job on my c class .
Omar was very friendly, great energy and helpful, he explained everything to me in detail, had my car ready same day and charged me 60% less than Mercedes dealership .
I went back to get my brakes done and paid very less compare to the dealership. They do great work, highly recommend!

My heater wasn’t working one day, and I noticed some smoke over my headlights as I got home. Weird, it’s not foggy out. Oh shit, my car is overheating. I don’t know too much about the thing, so I started looking around online to figure it out. Once it cooled down, I noticed I was out of coolant completely.
My regular repair place was too far to drive without coolant, so after some Unilocaling, I called Sam’s. They told me it’d be okay to use water for the short drive there, and how much to put in. I assumed this was the end for my first car.
Fortunately I made it to Sam’s without overheating. There were a few cars ahead of me, but they took a quick look for me so I could decide whether to wait on it or not. Immediately they came back and told me it was a cracked radiator. Not what I wanted to hear, but not that bad either. After worrying, it was nice knowing immediately what the problem was. I was worried fixing this might reveal more damage done (a blown gasket would be over $ 1k), but they explained to me why that was unlikely, and that the smoke I saw was probably just from the radiator.
At 8 AM the next morning, my car was ready. They said they tested it and everything seemed fine.
I called around and their price was significantly lower than others. I saved $ 200 over my usual place. In the end, these guys saved me a bunch of money, concern, and had a very quick turnaround. I’ll be going back.