Sam’s Club

I love coming here. Best deals everas a proud parent of 3 college students. We have to save money all the time. With coupons or not come here and know u will get a lot for little money.

We come here about once a week or so. The produce that we usually get is cheaper at HEB, most almost everything else is cheaper here in bulk by anything from a few cents to a few dollars. I plan on renewing my membership when the year is up.

This is the third time I have stood in line for over 40 minutes at member services here. If you ever lose your card my recommendation is just to cancel your membership and go on with life. There is one person working and 20 people in line. Don’t think you can casually return anything either. Put at least half the day aside.

SAM’s Club, SAM’s Club, SAM’s Club (in Round Rock)!!! I had no choice but, to go to the SAM’s Club in Round Rock because the SAM’s in my area had ran out and discontinued the Patio heaters I wanted. Before, I even went all the way to Round Rock I called and asked that the heaters be sat-​out for me so, that I wouldn’t have to wait because, my plan was to just walk-​in purchase the items and leave! One of the reason’s I’m giving this review a 2 is because I felt like the customer service agent on the phone was rushing me off and honestly, I didn’t think the heaters would be pulled like she said. However, they were and so, the story goes on!
Well, like I mentioned earlier, when I got there the heaters were waiting there for me just as they promised over the phone but, believe it or not… they only had 2 (TWO) cashiers working and the lines were OUT OF CONTROL long. It seemed like everyone in the lines that were «locals» were complaining about the waiting time and seemed to be getting very frustrated about the situation! After waiting for about 10 minutes I decided to do the self-​check out and was out of there a lot faster than all the other people. I’m going to think positive about this store and say maybe they didn’t have enough cashiers because of the holidays or maybe they were all at lunch and just maybe, the lady that I spoke to over the phone was just rushed because of all the customers they had in the store. I would only go again if I absolutely, necessarily had too! :)

We used Sam’s to order flowers in bulk for my wedding, as well as for our drinks and apps. This place had everything we needed and Myladi the flower lady was super helpful in ordering what we needed!

Sam’s just intro’ed its New Car Buying program. As a long time Sam’s customer I was curious to price a new 2015 Explorer Sport we just purchased.
I went through
and Leif Johnson Ford, their certified Ford dealer in Austin, TX. I beat the Sam’s price by a little over $ 4,000 dollars, about twice the savings indicated by Sam’s. My Explorer was brand new with 140 miles on it.

I have shopped here for a while now. I actually left Costco to come back to Sam’s Club. In my last three trips I’ve stopped and asked to speak to a manager for a number of reasons. Firstly, there are not price tags on each item. This seems pretty routine to me — price your items so people know what to pay. Secondly, I’ve put in requests to the GM’s comment box for certain items to return to the Club. I was told that after multiple requests someone who manages purchasing will call me back. Unsurprisingly, no one has called back. The poor girls at the registers have to be sick of me complaining. If their managers would follow up as promised, I wouldn’t have to continuously complain. Lastly, the self check out stations which help those of us who only buy a few items at a time are rarely open and working.
Why, Sam’s Club, why must you disappoint so frequently?

Horrible service, long lines … Only 2 – 3 registers open at a time. the cashiers often seem new and super slow. I get frustrated every time I come in. It’s going to be tough to keep a business account buying 10 items and waiting in line 40 min

Love Sams Club great prices for bulk items.
This particular sams has terrible customer service. We came in looking at their selection of wood flooring which was nice, but afterwards we browsed the store and stopped at the jewelry counter. After waiting 10 minutes before any sales associates coming I went and found one and asked if they could page someone to jewelry, not that hard right? Well we waited another 5 minutes still no one. Then i found someone else, and asked them if they could page someone to jewelry. Still no one. Finally i asked the lady that was working for DirecTV and guess what she got someone within one minute thats a shame. Very disappointed.

This is my first time buying glasses and contacts at SAMs optical. The contacts and glasses are a great price. Had a great experience buying glasses and contacts. Georgina is great and patient! I will be back.

I’m not trying to brag… but I’m totally a member of Sam’s Club. Not only that, I have a SPECIAL membership that allows me shop before the rest of you plebeians. I can buy in bulk whatever my heart desires, before you can, but I can’t use my credit card because they don’t allow that. I can buy discounted gas and 20 rolls of toilet paper for a dollar. You can’t. I’m special.
For all my boasting, you can tell how much I utilize my membership, right? NEVER. I COME FOR THE PIZZA. I know it’s probably made of paper. I know Bufalina would scoff at the ingredients I consume here. I don’t care. For $ 1.50, I– with my super special membership that is actually not required to order from their food court– can get the most delicious, cheesy, flavorful pizza in a 10 mile radius (this could be wrong. I’m playing a lot with hyperbole here).
I just LOVE Sam’s Club’s pizza! It’s amazing, cheap, delicious, better than any chain and frequently more befitting my mood than a less than stellar nearby experience such as Mangia. I adore it, I cherish it, and it falls in that middle ground between chain and actual good restaurant pizza. But for $ 1.50 for a giant slice and a drink? I think appreciation needs to be given.
People don’t understand you, Sam’s Club pizza. I do.

Sam’s is just Walmart… except you have to pay to shop there, and you have to buy everything in bulk. They have the same issues as Walmart… no one there to help you when you need it, and about 20 check out lines, with only two open. In fact the last couple of times that I was there, all of the registers were completely down. No way to check out at all.
I shop here because there are a few things that we need to buy in bulk, but other than that… I tend to shop elsewhere. Gas tends to be cheaper here, but then you have to sit in their odd line for gas. Not a horrible place, but not outstanding, either.

This review is for the workers at the food court. They never have enough people working & there is only one register working! I hate waiting in a long line for yogurt. And sometimes other workers are stingy on the portions. Only the main woman with glasses knows how to make it good~ :(still. I love their yogurt…

Sam’s Optical rocked out my Revo shades with a prescription I got next door. Had a nice pair of Square frames that were shattered and they rescued them with Coppertone replacement lenses with Polaroid coating for $ 87.00 I highly recommend them they did high quality work.

I can’t thank Tony Tucker enough. I came to Sam’s club to get my glasses fixed but it was accidentally broken by a staff member while attempting to fix it. I came back the next day and told Tony who was off the previous day about the incident. He immediately resolved the issue and not only was he prompt about it, he genuinely wanted to help. I was getting ready to pay out of pocket because my glasses were no longer under warranty. You have a lifetime customer now. Thanks Tony.

Pretty decent. Usually everything is tidy & stocked up well.
But this place still sometimes has the LONGEST lines– aka avoid on weekends.
Customer service area is sometimes painfully slow.
Overall– nothing spectacular & no complaints either.

I have to use 93 octane gas in my vehicle. Sam’s is the cheapest premium gas out there and believe me, I’ve shopped around.

I just wanted to say how helpful ALEX at the sams at 9700 N Capital of Texas Hwy
Austin was over the weekend. I recently took my passport photo few weeks ago (all 4 of us did) girl tells me mine was bad, thought she was joking, I was in hurry MINE WAS HORRIBLE! went to redo it saturday with alex explained what happened. first he said if i had bad copies he can swap them out (i didnt have with me) but still nice gesture, he then called me on my cell phone about 15 mins later to let me know they were done — VERY KIND of him, went to pay — BAD picture, he smiled the WHOLE time, i know i can be difficult but he was truly wonderful never seemed like i was bothering him, he let me retake and i was happy, his attitude was «hey you have to live with it for 10 years» very pleased! plus, passport pics are about 8.00 cheaper than walgreens. I love you guys

This location is pretty much the same as all the other Sam’s clubs except for the fact that the employees kind of do not seem to know what they are doing. Not only did the cashier not make sense about why he had to check my ID when my wife was buying alcohol but on top of that, they just went ahead and charged us for it AFTER we said that we don’t want it anymore. Just FYI, don’t ever try to get their yogurt because they never have it! We already went three times and they have never had it, ever! Maybe it’s time to try Costco out? hehe

This is a great spot! I’ve always been a fan of buying in bulk, but this location allows me to buy in bulk, and have a pleasant experience all the while!
However, this review is not simply for my ability to buy bulk, but to let everyone know that the optical department is first-​class! My recent experience was tremendous, and it’s all in thanks to Tony Tucker! His exemplary customer service, and friendly smile will have me coming back for years to come… Far too often people make complaints when they feel service is not up to par, but too few people fail to recognize and applaud an individual when customer service goes above and beyond, and in this case, Tony went above and beyond!
I sincerely appreciate the help, and I’ll be a repeat customer… Thank you!