Scott Collard Home Improvements

We first contracted with Scott in 2008 to add a second floor to our one story Travis Heights home. The project was delivered on time, within budget, and the work was excellent. Scott did a great job keeping us posted on the timeline, making last minute changes (and suggestions that our architect missed), and with no overage cost. Most importantly, Scott’s commitment to customer service and satisfaction is beyond anything I expected — several years down the road we had a roof leak due to the architects flawed design, and Scott had folks there the next day fixing it at no charge. They came out over the course of several years and ensured the issue was corrected.
We recently moved and Scott came in to do some upgrades and we have had nothing but compliments on the work. I trust Scott fully and while not looking forward to any major construction, he will always be our go-​to guy.

Ok! I’ve been putting this off for almost 2 years but tonight was the last straw! Scott and his team remodeled my den and kitchen in a previous house and we loved it! There were a few very minor issues that you expect with any major remodel but by and large he and his group were great! Fast forward 7 years and we downsized to a house that needed remodeled and without hesitation I called Scott. Big mistake! Evidently lots can change in that period of time. We did a major kitchen remodel with Scott and it was painful from the word go! Walls had to be taped and floated multiple times because the work was so shoddy. It’s still not perfect but I just needed to be done. Virtually every week I would see something else that was done halfa$&ed. It continues to today! I just came home from a nice dinner out and went to shut the guest bath door and the freakin screws have pulled out of the door. I have been a homeowner for 25 years and have NEVER had this happen! NEVER! Thank goodness I didn’t contract upfront for the bathroom remodel we did right after the kitchen! If we had used Austin Kitchen and Bath and Rick Spears for the kitchen as well as the bath I am quite sure this would not have happened! Again, 7years ago I would have been singing Scott’s praises. Now, not so much! I have hired another guy to clean up a multitude of issues just because I needed to be done with Scott. Nice guy but… call Austin Kitchen and Bath!