Silvercreek Apartments

To begin with, this complex is in an amazing location and I cannot complain about that. But with that being said, I like living here but there are so many things that could be done to make tenants lives easier! The biggest complain is the laundry facility, where the entry is impossible, especially when carrying a ton of laundry since most of the apartments don’t come with W/​D. A keypad or a way to get out without having to maneuver a key and door handle and a huge load of laundry at the same time would be so nice! I also wish they would spruce up the place a bit! Rent is very expensive for how old the units are and it would be nice to have a better looking property, less rust on the stair wells ideally and lamps that aren’t from the 1980’s.
I wish they would also turn a water reservoir into a mini dog park. I’ve heard so many residents with this idea and really all they need is a fence to make it work. Possibly making the property gated would be a good idea too since there is a bus stop right in front of the property. Otherwise, the management hasn’t been too bad. The three stars just really comes from the apartments being nothing super special but nothing awful. They’re just average older over priced apartments in a good location. Having torchys across the street doesn’t hurt either

Absolute rudest, most hostile manager I have ever dealt with in my life. That bitter old woman needs to retire, because she seems to hate her job and the people she deals with.
The apts are merely ok, and for replacing old appliances, they want you to pay a monthly «upgrade» fee of $ 30 – 40, so I stuck with the vomit-​yellow fridge and oven. They apply a paint of some kind to the bathrm sinks and tub, so over time it begins to peel off to reveal the rust underneath. I’m sure this paint is not good for the water system, and when they are getting a vacancy ready for another tenant, the stink of the toxic chemicals seeps into the adjoining units. You also get charged $ 10 a month for trash valet service, and several times my trash didnt get picked up, or they would be lazy and toss recycling into the garbage. Not cool.
The laundry room got upgraded, and while it was nice, half the machines would say they were in use when they were not, if not outright malfunction. I reported this to the mgmt, and they told me to call the company. I told them I had, several times, and it was their job, not mine, to deal with these issues. With only one laundry facility for an entire complex, a number of machines being out on a Sunday night was really inconvenient.
Even though there was a keyed access gate to the mailbox, the mailboxes got broken into at least 3 times in the year I lived there, which meant we had to go to the post office to pick up our mail for unspecified amounts of time. There would be sketchy people occasionally doing laundry whom I knew didn’t live there; once I walked in on a couple practically having sex on the table. The machines got broken into for the coins before they upgraded to cards. A homeless guy would occasionally sleep on the picnic table by the grill. I’m not sure why the complex was attracting transient people, but it seemed like they needed to put access gates on the property with all these problems.
Maintenance requests would be completed within 1 – 3 days, but one of my neighbors told me it once took over a week to get a plumbing issue fixed, because they had a lot of move-​ins to accommodate first (wtf?) When they upgraded the laundry facility, they waited until that Monday to send out letters announcing effective immediately, we’d not be able to do laundry until the following week! Which brings me to my initial experience with the staff here; when I put my app in, they cashed my deposit check the next day, but took almost a week to let me know I was approved! Everywhere else I applied gave me an approval in one day. Had I not been approved for any reason, I would have to wait for the mgmt company to cut a check to return my deposit to me. No one else has ever cashed my deposit check before giving me an answer first.
I can also affirm as another reviewer said that there is no place to lock a bike, so if you live on the third floor as I did, you have to haul it up several flights of stairs. And if you keep it on your balcony, the hostile manager will send you nasty letters about inappropriate items (what??) being stored there.
In the months before I left, a lot of really young people moved in who kept causing noise disturbances late at night, and the mgmt would not do anything about it. I know several of my neighbors complained about one apt in particular in our bldg, but I never saw so much as a warning notice issued to them.
The location was ok, but S. 1^st has so much traffic, and no median lane, so if a car in either direction needs to make a turn, it really jams up traffic. There were some mornings/​evenings I simply could not exit/​enter the complex because of traffic flow for at least 5 mins. As more apt complexes have sprung up along that area, I am sure traffic is even worse than when I lived there.
When I moved out, I requested a walk-​through with the manager so I would be sure to get my deposit back, and she refused, saying I didn’t schedule it with enough advance notice (I asked a week ahead of time!). I cleaned the apt and took photos, and she ended up keeping $ 40 of my deposit because I left the shelf liner (which was padded, clean, and in good condition) in the old cabinets, which was nicer than the rough and stained particle board the liners covered. Had I stayed, my rent would have gone up the max 15% allowed by law. I saw no reason to pay almost $ 1000 to be treated like crap by the mgmt for a place I felt no attachment to.
p. s. The place I moved to, Hillside Creek Apartments, has the SAME FLOORPLANS, but at a less expensive rent, and with a nicer mgmt team. I moved into a much larger and nicer 1 bd for less than I was initially paying when I moved into SCA. Good-​bye, vomit-​yellow janky appliances and rude manager!

Great location. Apartments are old and not updated very well. LOUSY management — rude, hostile, and unfriendly. My first apartment in 20 years and I regret signing a one year lease with this apartment management! After living there one month I received a notice that all bikes parked on patios/​balcony are to removed from patios/​balcony in 48 hours are management will come and «confiscate» and «dispose» of all bikes! Really?! Unbelievable! Their sister apartment «Timber Creek Apts» which is just down the road is a bike friendly apartment complex — I called and checked today! Apartment renters beware! Better places to rent than Silver Creek Apartments!