Spa pro is super close to my house which is what initially drew me in. It makes this little luxury in life very convenient. I would say that 90% of my experiences there have been good. There are two ladies named Jenny and I’ve had great experiences with both. I get shellac on my hands and it’s great. I had a few times where the edges started to peel, but that was not when either Jenny had done them. It’s not luxurious or fancy, which another review mentioned, but I certainly don’t expect that from a nail place. If you want nice, soft music and real relaxation, go to a real spa. Everyone is very polite when you arrive, the owners are almost always there. I recommend this place, and there are lots of regulars that presumably would too.
Marta J.
Rating des Ortes: 5 Austin, TX
I get nails done here and it’s always an enjoyable experience but what I’m writing about today is the best haircut with high and low lights of all time! This spa’s hair stylist, Kate, is an independent contractor so they will direct you to call her cell to set an appointment. I really can’t rave enough. Can’t stop checking myself out in the mirror!
Kristen L.
Rating des Ortes: 1 Arboretum, Austin, TX
When I first starting going to spa pro, I loved it because of their color selection and Nancy(she’s great) — But then I started noticing nail shellac nails would come off after a week, sometimes sooner. So then I decided to only do toes here. I just went in Sunday and got a pedi, but I won’t be returning again. The ladies were all talking in their language. Rubbing my feet looking across the room talking and gossiping. Don’t you people know pedicures and manicures are something people go, not only to get their nails trimmed, but also to relax. I want you paying attention to me, the gal sitting in front of you. Rub my dang foot with INTENTION! Turn some relaxing music on, have your TV on chick flics. Offer me some wine! These girls are more interested in talking about everything under the moon, than paying attention to their customer and providing a relaxing«spa» environment. Very disappointing.
Kellie G.
Rating des Ortes: 5 Cedar Park, TX
I enjoyed my lunchtime pedi! Love the paraffin wax treatment that is included with the basic pedi. Tammy did a great job on my 4th of July polish!
Cathy K.
Rating des Ortes: 1 Austin, TX
The first couple sets of sns nails were good, but lately they never seem to get them right, so they are constantly breaking, forcing me to go back in for repairs. The environment is frequently hectic and it often feels like they are rushing. It is not a place to go if you want to relax. They’re also rough with their tools, and have nicked me a few times, which can’t be good! When this set is done I’ll be finding myself a new nail shop!
Kelley S.
Rating des Ortes: 1 Austin, TX
I was very disappointed with my service. Although the employees were friendly, within 5 minutes of removing my acrylic nails they cut my finger so much it was bleeding(not just a little) and then proceeded to superglue it shut. In the end my nails turned out very nice and I liked them, I got the SNS with shallac over, and the shallac is chipping within 24 hours. Not only that my pedicure was not great, they didn’t do anything to scrape the skin off my heels, and the polish job is rough, leaving polish on my skin. I was pleased with the kindness the workers showed, but very unhappy that I paid $ 75 before tip, and my nails look as if they’re over a month old, are are currently 36 hours old.
Michelle B.
Rating des Ortes: 5 Cedar Park, TX
I have gotten my nails and toes done at many places in northwest Austin, and this has been my go to favorite. The staff is friendly, remembers your name, keeps the place clean, and the experience is always pleasant. They do SNS nails, which is better for your nails than solar. From haircuts, coloring, etc to waxing services they do it all with care for details. I regularly get the deluxe pedicure. It’s worth the few extra bucks. :) they have 6 massaging pedicure chairs and two small ones for kids.