Spincycle Coin Laundry

Have been dropping my laundry off here past 2 years, since I moved into very cool place with no washer/​dryer. For the most part ok. But last week I dropped off 2 brand new bright colored towels after redoing my bathroom. Picked them up with dark stains on both. Called and spoke with manager Phong, he said, so sorry bring them back we’ll fix them and yu can have 50% off next time. I’ll call and tell the people at work (I had to track him down to complain). Took the towels in and he had NOT called and told anyone anything. They were nice tried to fix them, couldn’t be fixed and no discount. These were not 5 $ Walmart towels. I’m super pissed! Need somewhere else reasonable distance to go.

I have only used the wash/​dry/​fold service here. It’s cheap, consistent, and the woman who works the counter (and I assume does my laundry) is friendly and easy to work with.
This couldn’t be a simpler transaction, and unlike some places I’ve been, they don’t complicate it. They are cash only, which loses a star from me.
Other than that, my laundry comes back clean, folded and the same size (nothing shrunken or ruined in the 6 times I’ve been so far!)

Nice clean place good hours options nice location, but their dryers don’t dry good and some washing machines get stuck, really they need to keep up better with maintenance and make sure that every single machine is in good working conditions … Also they are expensive don’t match the machines performance at all is really bad when you have to pay good amount of coins and the machines don’t perform as expected.
I really like the place and its location i will give it another try I really hope next time i ll be satisfy or it will the last time.

It’s 97° at night, in July, in Texas — and no AC? Are you SeRiOuS??? This will be the last time we ever come here. Period.
I hear there’s an amazing, affordable place with WiFi and new, pro Electrolux machines… right down the street! Can’t wait to check it out.
The only thing that is certain: you lost a customer for life. Probably many!

This is Austin, Texas. It gets hot down here.
Turn on the AC, period.
We cannot rely on ceiling fans when we have two dozen dryers at full power. And it’s 100 degrees outside.
Again. Turn on the AC. I’m going to another laundry mat that actually doesn’t let their patrons sweat like pigs.

It’s pretty damn stuffy in here. They don’t take cards, but the lady promptly broke my 20 down and there’s no minimum on the dryer. But seriously, it’s like Louisiana muggy in here. Turn on some A/​C and I’ll give you a 4. Take cards and you get a 5.

Use their wash dry fold on a biweekly basis. Prices are fair and service is always on time. Would spend almost as much on detergent and quarters for the machines. Saves me a ton of time and makes life so much easier.

Love the employees there but I won’t be back as the manager or owner, a short Korean man with glasses is terrible.
I had a problem there 1 month ago where I coudn’t get the cart to my car. I am a wash & fold customer, rather I was. Anyway there were cars everywhere I asked the guy who worked there if he could help me figure out a way to get my cart to my vehicle.
In the end I asked who was blocking the passageway. This super grumpy, old man came up he lectured me, was hostile, threatened me even and then reluctantly moved his car.
I went back inside and told the employee what happened. The aggressive man came in and continured his verbal attack. I left.
1 month later I go in to tell the manager and or owner what happened. He wouldn’t listen, walked away from me while I was talking and when he came back interrupted me again and gave me a dressing down.
This manager person fits right in with the vibe here, give us your money, don’t ask for anything and if you complain we will give you a hard time.
He is terrible, rude and arrogant. I won’t be back and will tell anyone that asks me to stay away from Spinycle on Guadalupe. Very poor and unprofessional manangement.

My apartment complex has its own laundry but that does not stop me to drive to spincycle. My apartment complex have top loader washing machines, spincycle has front loaders and as the instructions on the walls of spincycle recommends, front loaders are better at cleaning your clothes.
I always come here at night and always impressed by the cleanliness of the place. Employees are helpful, machines are maintained and cleaned regularly. There are a lot of machines so you do not need to wait for dryers or washers.

Spin Cycle– We’ve been together awhile and things were great. Until now. I think it is best we go our separate ways.
I have been washing and drying at Spin Cycle since 2001 or 2002 (roundabouts dawn of the millennium).
Things were great:
An attendant who keeps it clean (seriously, if an item of clothing falls onto the floor, it is not covered in dysentery-​laced mud).
Extra shout-​out to the attendant: feels safer in there, especially for us ladies who wash alone. I actually saw a rage and Jameson-​fueled ass get into it with the old Hispanic lady that used to work evenings. Dudes stepped in and police were called because it is illegal to threaten old ladies. So, yeah, even crazy people wash their clothes.
Washers that actually wash. Pay the extra 25 cents for the the pre-​wash. It is great. And there are certain washers, I won’t say which, that are messed up and the pre-​wash is about 20 minutes. Great for that blanket your brother borrowed and stank up with his male-​funk sweat.
TVs at each station (that used to work…) And TVs above. Nice distraction.
Pinball and vending machine. If all those quarters are burning a hole in your pocket.
Eh wi-​fi. Sometimes it’ down. And the attendant can’t help it if it is. But really, people, a few hours offline will not kill you.
Note I said a few HOURS.
And onto the bad:
The dryers. Oh, the dryers. They don’t work. It now takes me almost three hours and many, many quarters to dry my weekly loads. I do laundry after work and I cannot stand being there until almost midnight because the dryers are so cool-​natured.
Never had the staining issue others have had, but wet clothes abound.
And, there has been hispter-​infestation as of late. I actually had the opportunity to listen to a pre-​mating ritual where two hipsters discussed their «ironic» love of Phil Collins. And one, who carried a doll (?), put her doll on top of my stacked clothes on the folding table while she moved her stuff from washer to dryer. Um, no. I’m not stowing your accessories of irony.
But, we has a good run, Spin Cycle. Over a decade. But I must move on. I’m just not happy anymore.

This place is horrible! I tried it out for the first time and am VERY disappointed! My whites are dingy and stained with dark colors! Luckily I didn’t take expensive clothes to try them out or I would be there demanding that they pay the damages. Do not go here if you value your clothes!

My girlfriend and I have been to Spincycle 5 – 6 times because it is close, and it is generally a fine place to do laundry. However the last time we went (and will ever go), our brand new, bright white sheets got rust stains all over them. We took the sheets to the counter and asked to be reimbursed. The manager, his name is Phong Tran, said it was our fault, and that we needed to make sure there wasn’t any candy in the machines before we did our wash. He actually said that. Because Rolos and Snickers stain a nice rustic orange color.
So, now we need new sheets, new pillow shams, and will never be going to Spincycle again. Thanks Phong!

I don’t think I’ll ever do my own laundry again. Unremarkable little laundromat but they have swift and cheap wash ‘n fold service. Bonus point because the lady who runs the drop-​off counter is very friendly!

I used to really loathe laundry mats and lately I’ve come to not really care so much. I decided to switch things up a few months ago and start using this place as it’s blocks away from me. First things first, this place is pretty HUGE. Secondly, They have about four different sized washing machines. Thirdly, they have a wraparound wall of dryers. It’s conveniently across the street/​next to Amy’s Ice Cream, Nasty’s (if you want a libation while doing laundry. No judging here.), Groovy Lube, La Tazza Fresca, and Zen. That’s some serious multitasking possibilities right here! I know I’ve gone to one or more of those places after starting my wash. Also, sssh don’t tell anyone BUT, there’s a little sitting area in the back near the back door. It’s prime to do home work or read.

Hello. My name is Stef S. You lost my favorite shirt. Prepare to… I don’t know, be a little more vigilant about trying to find it?
So, about this favorite shirt: it’s a blue one from Common Grounds up in Waco. It’s the coffee cup design that they don’t make anymore. The big «Keep Waco Wacko» on the back always gave people down here a chuckle. It went with my happy blue FiveFingers, and hell yes, I am a proud footsie-​shoe wearing geek. And oh, it was soft – one of those rare American Apparel shirts that didn’t automatically bleach or fade out in the laundry.
This, of course, was the shirt that went missing from my laundry. Granted, there’s probably quite some butthurt over the fact that it was *that* shirt and not one of the others that I’d miss less, but when I drop off laundry, I typically expect all of it to be there when I pick it up.
Maybe I was spoiled by Waco Wonder Wash, but when a customer’s item goes missing, you shouldn’t blow it off for a couple weeks, then finally hand over the name of a manager who’s so uninvolved with the daily goings-​on of the actual business that he’s zero help at all – that is, if he’s ever in the building. The man seems to keep somewhat sporadic and quite limited hours. FYI: a simple pop-​in and pop-​out every now and then without getting a full update on the day’s transactions isn’t the best way to manage a business.
Moreover, I definitely don’t appreciate being told «oh, maybe we can work out a credit or something» when that never actually materializes into anything. Either you have the authority to make even the hint of such a promise or you don’t. Don’t make ‘em if your manager won’t even have a clue that anything’s gone missing in the first place.
I expected more regret and less passing the buck when something went amiss. I know there are the standard CYA policies in place about damage to bulk laundry, but when other places go the extra mile anyway to make up for anything fubar that happens on their watch, it’s not worth going to the ones that blow you off.
Adiós, guys. I’ll be down the road at EcoClean.

I remember back in the day we would do laundry at a crappy laundromat every weekend. I couldn’t think of a better way to waste time then sitting somewhere like that, surrounded by creepers and wierdos. We were poor and the place we went to wasn’t in the best area.
I totally thought all laundromats were the same. This one blew me away. It’s so clean. All the machines are well maintained and the employees were super nice. they even have a service where you can leave your clothes and they will wash and fold everything for you. Just pick up your clean laundry the following day.
I still hate sitting around and waiting. I feel like my life is being sucked out of me every minute I’m stuck inside doing nothing. At least the machines were faster and the atmosphere was better. It was a much better experience for me. I totally respect the people that run this place.

A-​tisket a-​tasket,
A laundromatic bastion.
I sent a letter to my Unilocalers,
But on the way I lost it.
I lost it, I lost it,
Yes, on the way I lost it.
I Found a beer, picked it up,
And forgot what I had started.

I like going to this Spincycle location because it doesn’t get too crowded. It doesn’t have TV’s blaring and kids running around the place. Usually you would get one or two kids but I can usually tolerate that. This place is a lot cleaner than the other Spincycle locations.
I usually go after work because going on the weekends would be too crowded.
I would go out of my way to go to this location. Free wi-​fi without a password. Lots of vending machines.

I HATE laundromats. The temperature control typically sucks and there is little to do while waiting for the buzz of the dryer to go off so you can get the heck out of there.
Our dryer recently broke and I found myself at Spincycle. When I pulled up I was pleased to find ample parking and even more pleased to find that it is in a great location. Spincycle is within a block of Zen Japanese fast food, an Amy’s ice cream and Strut. If you walk an extra block you can caffeinate at Star Bucks.
The inside was not impeccable on my visit but was the cleanest laundromat I have been too. There is a massage chair, a few video games, free WiFi, a couple televisions and Good Humor bar machine.
As accommodating as Spincycle is, I spent my dryer time at Zen with some Topo Chico, sushi and SXSW live music on Zen’s patio.

I haven’t been here yet. I need to do laundry it’s almost 9pm, is Spincycle open? I tried phoning (512) 380‑0218 and after a couple rings it makes that ear-​piercing fax noise. No info on Unilocal about hours. According to Google’s info Spincycle on 3501 Guadalupe Street, Austin, TX 78 705 is open 6am — 2am 7 days a week. I’m heading down with my whites, hoping that is accurate. :)
UPDATE: I am not truly a fan (given the task that laundry is) but this place is clean and has lots of machines, so 4 stars it is.
One request: to stock the handsoap in the bathroom, since I went in there expressly to wash my hands.