SpringHill Suites Austin South

Stay here for one night. Alyssyn? (forgot the spelling of her name) checked me in with a warm smile and escorted me to the elevator probably because of my platinum status. Room is clean and well maintained, definitely will return because of the great staff here.

I chose this hotel for proximity to my son and daughter in law. The property is beautiful and the room very well set up. Has a queen sleeper and a king bed with a separate desk area and a kitchenette with a microwave and refrigerator. The staff is wonderful. When we had a power failure during a rainstorm we were all asked to go to lobby for safety (tornado warning too). When their housekeepers couldn’t make it in due to flooding the managers and other personnel chipped in and cleaned rooms. That is teamwork! My room has apparently had a water leak at the window for a while. Don’t think anyone noticed before so I did point it out. Was not enough to change rooms. I would definitely come back.

Excellent one night stay. Not In the most exciting location but very reasonable price to über into downtown.
We booked a hotel a few doors down through a website, which turned out to be a total dump. We were very fortunate to find such a great place so nearby.

There is nothing anywhere near this hotel. They don’t have a shuttle to and from the airport. The only way to get food is to order from yucky chain stores, or go to the mediocre and over-​priced assortment of food available at the Marriott next door.
Frequently the operator doesn’t pick up, and when they do, they often put me on hold for 3 – 5 minutes before being able to answer any questions. When I asked for a 5pm wake-​up call at 3:30pm, they didn’t call me at 5:30pm, because they thought that I meant 5:30am the next day, even though I said, «in an hour and a half.» AND they failed to get me a taxi in the morning and I had to re-​call to get one myself. Resulting in my almost being late and missing a meeting.
The TV is attached to the wall where it’s caddy-​corner from both the bed and the sofa. Pick one. Put the TV in front of it. Don’t put the TV in the middle of both, and in front of /​visible from niether.
In the end, the rooms were big and they had a refrigerator, and they’re not a roach motel, so 2 stars, but my advice is to avoid this whole row of hotels. How can NONE of them have a shuttle to and from the airport???
Stay at the Omni. At least they have a shuttle upon request, and I suspect they’d answer the phone quicker, and… you know what the crazy thing is? There are more food delivery options too — I do NOT lie. People will deliver to The Omni, but not to Mariott row.

Great place to stay! The room was very clean and large. The AC wasn’t the coldest, but we were comfortable. The front desk agents welcomed us every time we walked in the door and every-​time we left. The building was older but could tell they have been doing many renovations. Awesome artwork as well.

In Austin, Texas for SXSW. Staying at The Springhill Suites, about a 15 minute FREE shuttle to downtown. Great customer service and beautiful room that seems to have been renovated pretty recently, plus has some pretty cool wallpaper. Also, delicious hot breakfast included!!! Will definitely stay here again.

Under serious construction/​renovation as of February 2015. Don’t stay here; I used 75K Marriott points to stay here for 4 nights. I couldn’t believe the mess when I checked in. I told them it was very deceitful that they didn’t post this or notify us about this when we made reservations and used points. They said sorry it’s at the owners discretion and he decided not to publicize it. No s$@t! Of course not he would lose customers! I raised holy hell and they transferred us points and all to the Courtyard by Marriott right around the corner. I’m happy they transferred us but overall, by not being transparent about the chaotic renovation when people pay online for a reservation or use hard-​earned points… that’s a bad way to do business.

They have construction going on ALL day everyday (banging started at 10am Sunday). They post the times but my first night coming in they went over by 30minutes which stopped us from getting a nap in before going out. Manger told me that wasn’t «prime sleeping hours»… YOU’RE A HOTEL! PEOPLE GO HERE TO SLEEP AND HAVE SEX! THAT’S IT! I’m posting because i didn’t pay money for a snooty hotel manager to judge my sleep schedule while I’m on vacation (she also denied that the alarms went off more then once or twice instead of the hour off and on they actually did). She gave a discount but continued to judge the nap… Instead of just walking away at that point. Room and staff were great besides the manger.

I rated this hotel 3.5 star because of the lower cost in renting over the weekend. I had a rate of $ 80 a night.
Free breakfast
They provided free breakfast in the morning. For me I only eat cereal and oatmeal so I do not necessarily need a gourmet meal. If your expecting more then the breakfast isn’t all that great.
Free internet
As a platinum première I get free Internet anyways but they still provided free Internet for everyone else. I do wish they have an option of enhanced Internet high speed.
Parking is complimentary
Parking is free and they have plenty of parking spaces. This is great since if you stay in downtown you will have to fork up 25 to 30 bucks a night.
Rooms
We booked the king size suite and the rooms are spacious with a bar area, small closet, living room, and bathroom.
Pool:
Best thing about the pool is that it is indoor and heated. However it’s pretty darn small.
Gym:
Smaller gym. Mostly free weights and treadmills.

My husband had to travel to Austin on our anniversary. We were sad to have to be apart that night. I called the hotel and asked them to put a nice amenity in his room for him. They asked me my name and how long we have been married. They were so nice and sent the nicest note to his room with a plate of cookies & milk. Now, I know it isn’t the Ritz Carlton but I thought it was SO sweet. My husband felt so special. A+ to the staff for Customer Service. THANK YOU Springhill Suites!

2 night stay cost less than 300.00 in June. Big rooms with choice of jacuzzi tubs. Seperate seating area with table and chair along with fridge and microwave. Additional shower and tub in bathroom for jacuzzi suite. Rooms clean no bad stains or mildew along with white clean sheets

1^st time in Austin. Priceline hooked me up again.
The location was perfect. It was just outside of Houston between the airport and downtown. The hotel offers a shuttle service to downtown which was very convenient. However, the scheduling and the request process for the shuttle is a little confusing. I experience no issues, but then, I was pretty persistent. To experience more of the city, you’ll need a car. Heck, TX is a driving state. I digress. BTW, the staff was pretty helpful.
The room was nice albeit a little stinky (thus the 3 instead of the 4 star). I could’ve move, but apparently, it didn’t bother me that much or I was just out the whole time ;-) The breakfast was ok and they do offer fruit, The pool was a great feature since Austin does get hot. Overall, a great fine due to Priceline. I will have to say that I would’ve stayed here at full price.

We were here for just the night after driving down from north Texas for our daughter’s graduation from St. Edward’s University. After my recent stays at two different LaQuinta hotels near SE, this was heavenly. It was clean (no cigarette burns on the tub and an actual cover on the ironing board!) and had everything we needed. The bed was comfortable and although we didn’t even turn on the TV or use the living area, it was nice to know they are there.

For the price that I paid for one night, this expirence was above and beyond. The staff was super friendly upon check in and the room was giant and extremely clean. They have an indoor pool and pretty sizable workout room and a stellar continental breakfast. I wouldn’t even call this continental, I’d call it breakfast. Check out Priceline Negotiator and you might be able to score a room here for a very good rate. I paid the same amount to stay at another flea bag motel down the highway from here. Never again after this experience. I’d book here again in a heartbeat!

Stayed here one night for work. I thought it was a very nice place to stay. The good: amazing breakfast, spacious rooms, and friendly service. The bad: Walls a bit thin, bed not that comfortable. All in all a good place to stay.

I stayed here for less than half the price of downtown. Downtown is just a straight shot 5 miles up I-​35, though at rush hour it takes 20 minutes. This property is one of the older style Springhills so the décor is bland. The thermostat in my room was wonky and had trouble maintaining a comfortable temperature during an unusual cold snap.

I found this hotel to be perfectly fine, even though some of the Unilocal reviews had me leery. But beggars can’t be choosers when most of Austin was booked solid (for FunFunFunFest). I was in town for a friend’s bday party. I arrived just around 3pm and checked in with in minutes. The girl working the front desk was very nice.
The room was perfect. It had a little living room area and kitchen-​ish type area. I didn’t use any of it, but was nice to have. The bedroom and bathroom area were pretty standard for a hotel. The bed was pretty comfy, though. I had trouble getting up in the morning.
Much to my surprise there was a jacuzzi in my room. I wasn’t going to use it, but hey, when do you get to chill out in a jacuzzi?!
I checked out around 11 so missed the free breakfast, but there was to go coffee in the lobby that I helped myself to.
Overall I had a pretty nice experience here!

Not bad — just remember this is toward the bottom of the Marriott line so know what to expect when going in. Room was decently comfortable and clean. Bathroom was tiny. The complimentary breakfast was very basic but decent and yes, complimentary. Taxi into the downtown area was about $ 24, but they also have a shuttle that is flexible to your needs. We borrowed a car while in Austin so mostly drove downtown except when we needed to taxi. Price was right.

I was on a field trip with two high school students, so the idea of a hotel that provided breakfast and had kitchens in the rooms sounded faaantastic — less trips out in to the real world is a wonderful thing, especially when our schedule was wake up at 5am and get back to the hotel around midnight. As you read this review remember, I was hanging out with teenagers for 5 days, so maybe my grumpiness is colored by the situation at large.
Alas, the promise of a kitchen turned into a reality of a mini-​fridge that took 3 days to cool my jug of tea, silverware that was actually two plastic plates and two to-​go sets of plastic ware, and a tiny sink with no dish soap. This was particularly problematic, as there were no bowls so I had to heat up my oatmeal in a coffee mug which then exploded in the microwave…
Why was I heating up oatmeal, you ask? Wasn’t there free breakfast?, you point out. Yes, but not until 6:30am. So breakfast ended up being a daily adventure anyway.
The room was clean enough, the bed and pillows comfortable enough, and the walls, while not sound proof, weren’t paper thin. Would I stay there again? Only if my school is in charge of picking my hotel again.

When the boyfriend and I come down to Austin, we usually wind up staying in one of the Marriotts in this cluster of Marriotts on 35, just south of Ben White.
When I was looking around for the best deal on hotels for my mini-​break trip to Austin, this one had a pretty good deal, so I was in.
We’d stayed here before, but it had been a few years. The biggest downside to this cluster of hotels is the best way to get there is to exit 35 S at Stassney, U-​Turn, then come back up. There might be a better way to get there, but I don’t know it. Maybe that’ll be my goal next time I’m there.
Anyway, check-​in was a breeze as I pre-​paid for my room on Expedia. Gave them my credit card for incidental charges, got my keys, and schleped up to my room on the 4^th floor. The front desk people were always SUPER nice whenever I was checking in/​out or passing by on my way in/​out.
The elevators here are weird. there are 2 elevators, but they’re not right next to each other. So, especially if you hurt your foot (see: review of Bee Cave Urgent Care), it sucks to gimp over to the other elevator if you’re nearer the first. Ah well.
I get up to the 4^th floor and my room is right around the corner from the elevators (convenient, for when I hurt myself later). I think a lot of the rooms on this floor are being remodeled/​updated. When I arrived, the 2 doors directly opposite the elevators, and then 2 – 3 others, were cracked and workmen kept going in and out. The 4^th floor smelled like a combo of bleach and paint the entire time I was there, and I saw workmen and heard working sounds when in the hallway.
Even though my room was directly by the elevators, it wasn’t loud. I don’t sleep very soundly anymore (I blame it on getting older– I used to sleep like a damn rock), but I was never jolted awake by loud people leaving the elevator OR by people making noise getting ice, which was right next door on the other side. You’d think I had the shittiest room location ever: elevators to one side and vending to the other. But it was quiet and convenient when I gimped myself.
The room itself was alright. The door was kind of a pain… I had to push the handle down a little forcibly to get it to open, and the door never closed all the way by itself (which is usually the case with hotel room doors), so I always had to push it shut behind me before I did up all of the locks. There’s a mini-​fridge and a microwave, so load up on the free breakfast downstairs and heat it up later. Haha.
The bed was comfortable, and the pillows were very nice. Bathroom was adequate, with the vanity being separate from the toilet/​shower. Plenty of clean towels.
TV cart had wheels, so I could wheel it over more to the ‘bedroom’ area of the suite rather than directly between the bedroom and sitting area. TV itself swivels, so I could turn it right to me. Decent channel selection. Free WiFi for guests (you have to log in with the name you got the room under, each day).
The room was actually way bigger than I needed for just myself for just 2 nights, but it was nice to have room if I needed it– having people over, staying longer, etc.
Breakfast is usually pretty tasty down here. Scrambled eggs and ham, bread, bagels, mini-​cinnamon roll things, mini-​muffins, waffle batter with Texas-​shaped waffle irons with blueberry compote if wanted, oatmeal with toppings (which is a new addition since I was here last), apples/​bananas, cereal assortment, orange/​apple juices, yogurts, milks, coffee. They have two 4-​slot toasters, but some hilarity ensued when I tried to put a piece of the wheat/​multigrain bread in the toaster. it didn’t fit. I had to toast it the opposite way than was normal, then flip it over and toast the other end a little.
I do wish that they had yogurt available other than «Light» varieties. I am a yogurt fan, but loathe artificial sweeteners, and both Light flavors (Activia and Light n’ Fit) were sweetened with fake crap, so I was out.
They also have to-​go containers and bags if you need to take your breakfast on the run (which is what I did the morning I left: sadly had a time crunch to getting back to Dallas, when I had originally intended to sleep in, check out at 1130ish, eat a leisurely lunch, etc).
If you’re parking later at night, prepare to park round the back of the building or on the other side. There’s always enough parking to find a spot SOMEWHERE, but make sure you have your room key to get in the side doors after a certain time. I’ve never felt unsafe coming or going to my car after dark.
So why just 3 stars? The door to my room was kind of a pain, the 4^th floor smelled like bleach/​paint every time I stepped out of my room or the elevator, and the elevators being oddly separated from each other (I’m talking at least 10 – 12 feet apart).
I would totally be back, especially if I get a good deal again, but I’ll try for the Courtyard Marriott next time!