Suburban Extended Stay Hotel of Austin

Just stayed five nights here. Everything was okay until the fire alarm went off sunday morning at 9 am. It appears this was common as I heard guests commenting that it was the fourth time that week a false alarm took place. People are cooking on electric burners here so I am sure a burned item caused the alarm to go off.
The front desk also never did respond to a request I had for an extra chair. Not even a phone call to let me know whether they were able to locate one.
The bed pillows were really lumpy and pretty small. If you are on a budget this place works in a pinch. We probably will pay a bit more next time to get better service, a more responsive staff and better bed linens the next time.
Also there is no housekeeping but once per week so don’t expect your bed to be made every day or to get new towels. You can pay extra to have the housekeeping done. This was not a big deal to us but may be to others. Realize too that a lot of people are staying here like an apartment as the monthly rate is $ 800 month so I am sure there are regular tenants here.

Stayed here last July. Outside is nice, inside is not so nice. Bad water pressure. Dumpy rooms. Random service, some staff is great, some dont care to burden themselves for guest services. Not very reliable. I had to ask staff for items that should have been stocked in my room per the reservation agreement.
The room could have been cleaner upon my check in as well.