We went in for a quick snack(with our rowdy kids) and they were super fast and SUPER polite/nice(even to our messy kids!). Solomon(good looking younger black guy) was SUPER nice with a friendly smile ! he took our order and even cleaned up some of the mess(that I missed) at our table as we were leaving. Solomon is the main reason that I am writing this review. HE made our stay/visit very enjoyable, as we were waiting for a ride(since our minivan broke down at The Container Store next door. It was a VERY cold/windy night and the beef/cheese and bean /cheese tacos really hit the spot !! Thank you Solomon(and the cooking staff !!). Deeeelicious !!
Kelsey W.
Rating des Ortes: 1 San Antonio, TX
I reported a LIVESPIDER that I found on my second bite, right after opening the taco. I am so unbelievably disappointed about this. I do not see myself ever eating there again. I had Taco Cabana three times, since I moved to Austin from San Antonio. The first time was an awful experience, it was another TC off 183 in Austin, Texas. They served the coldest, oldest, beans I have ever had in my entire life. I called corporate, thinking they would care and would like to know that a store is serving this quality of food. They obviously did not care. They said they would have somebody call me back about this, its been three months… still waiting on that phone call. Terrible customer service. Did not even apologize for my experience or get refunded. Against my better judgment, wanting to give TC another shot, I went to TC again. Second time was average. That brings me to the third time I had Taco Cabana in Austin, Texas– today. Today I went for breakfast, was so eager to eat a good taco before work. Opened my taco, took a bite, went in for another, and BAM I see this eight-legged spider crawling all over it. I tried to call corporate(after searching for the number for 15 minutes) and they did not answer. I called the store in which the incident occurred(9605 Research Blvd) and the person I talked to said that If I called corporate then they would just send me back to the local store. What kind of corporate does not take care of living things being found in their tacos? The lady I spoke to said she refunded $ 6.22 back into my account. I do not see that transaction yet. I am so disappointed in Taco Cabana Corporate and Taco Cabana in Austin that I am sick. Or maybe I feel sick because I almost ate a living spider. I would appreciate if corporate would take time out of their busy day to contact the customer or at least pretend they care about the quality of their food and their customers. Taco Cabanas New Years Resolution should be running clean stores, that do not serve spiders for breakfast. And if they do, at least apologize and take time out of their time to make things better and talk to the customer. The absolute worse customer experience I’ve ever dealt with. Corporate does not care about customers experience or health.
Angela P.
Rating des Ortes: 1 WOODLAND HLS, CA
Being new to Austin, I’m always looking for good fast food alternatives. My husband saw a commercial for Taco Cabana and suggested we give ‘em a try. The line was short. The couple in front of us were very friendly. Like my husband and I, they’re from California. They lived in Austin for two years and love it here, which I must say is true for us too. They raved about the food and restaurants, including Taco Cabana. My husband ordered tacos; I ordered nachos. However, I’m afraid the couple got it wrong. The nachos were awful! The presentation alone made me want to bounce outta the joint. The nachos had a processed cheesy liquid poured over them(not shredded cheese like the picture). The sauce reminded me of chili from a can, but worse.(No offense to Hormel). The nachos looked nothing like the photo. It looked like a sloppy mess. I didn’t have my phone with me(forgot it at home) so I couldn’t take a photo. I tasted it. Trust me when I tell you, the food was awful. I’ve never given a one star review, but that place was a total waste of money. We tossed the food(my husband didn’t like his either) and went to P. Terry’s for a burger, which was quite good.
Mike J.
Rating des Ortes: 2 Pflugerville, TX
Kids working At this store, they do not pay attention to what you order then your order gets messed up and needs to be redone, can’t wait no more wasting time really, a subway would been. A lot better
Jerry B.
Rating des Ortes: 1 Austin, TX
7:05 am, October 18th. Sat at the drive thru speaker for 5 minutes, completely ignored. then pulled up to the the window thinking maybe they just had missed the drive through signal on their radio, etc. so nope… they were open, they were inside cooking, sort of… mostly just goofing off… but totally blew me off and then the guy behind me as well. Never came to the window, just ignored me and the person behind me as if they were closed. They were NOT. Seriously? The least you can do is open your window and say you are temporarily closed or are experiencing difficulties, but nope, the d-bags in there just blew us off like they were closed and were laughing about it. I am not that hard to please, just a couple tacos and I am on my way, no big deal… but to blatantly ignore and ridicule people who are simply waiting in the drive thru line — you know the people who give your business money? This store’s manager should be fired. They have lost a very repeat customer as a result(I buy a LOT of tacos for my employees each week, looks like Rudy’s from now on… way better anyway). Great job Taco Cabana idiots!
Philip A.
Rating des Ortes: 5 Austin, TX
This location had friendly service, was very clean, and the salsa bar was stocked full!
David A.
Rating des Ortes: 5 Austin, TX
I give this location 5 stars for quick and friendly counter service and an excellent Salsa Bar. The black bean tacos on corn tortillas are a healthier option when I’m on the go and close to my office. They make fresh tortillas all day. For whatever reason these choices don’t make me gain weight. I’ve been a fan of TC for a while and watched their quality go up and down over the years. I think that now that the family squabbling has subsided and the franchise has stabilized with time, their food quality has become very good and predictable. I can stop by any TC and expect good food at a reasonable price. Once I had one of their margaritas and it was surprisingly potent. TC is a great faster food Tex-Mex option from Good Olé Folks in San Antonio!
Tracey S.
Rating des Ortes: 4 Austin, TX
My few Taco Cabana experiences in Austin several years ago were so terrible that I stopped going for a long time – until recently. This location was a pretty good experience! Pros: — Warm lighting gives cozy ambience — Not too cold like some places — Flat screen TV — Upbeat music in background — Lots of seating — Nice wooden rectangular tables — Lots of smaller two person tables — Outdoor patio to eat at — Nice salsa bar with cilantro and 5 salsas — Cashier smiled and greeted me — One of the best Taco Cabana experiences in Austin — Cheerful bright paint and wall decorations — Quick access from the 183 service road Cons: — Ice machines out of ice — Not many customers inside; there were only two parties(me and another person)
Ashley J.
Rating des Ortes: 3 Tucson, AZ
Soft chicken taco is delish. Brisket taco looks like crap but still… tastes delish. Also, it’s 2am. So maybe keep that in mind. Lol
Mia M.
Rating des Ortes: 2 Austin, TX
i came here one thursday evening around 430pm noone in drive through inside was pretty empty. the guy taking my order was extremely rude and rushing me. i order 2 beef enchilada neither had cheese. not again so i turn around and tell the guy says its not my fault adds the cheese with no apology and close the window. i couldnt beleive it. very rude staff members
Chris S.
Rating des Ortes: 3 Pflugerville, TX
The food delivery was fast, correct and very fresh. The staff was super friendly and seemed appreciative of our business.
Sheila R.
Rating des Ortes: 1 Beverly Hills, CA
Keep driving! How is this place even in business? Hungry, I decided to give them a shot and ordered the chix and steak fajita style tacos. They lacked all ingredients other than the meat and tortillas… seriously? The chicken was definitely pressed and had come from a package.
Jenna G.
Rating des Ortes: 3 San Francisco, CA
I’d say I got what I expected for a $ 5 drive through burrito. Obviously not incredible food but cheap, easy, and better than Taco Bell.
Amanda W.
Rating des Ortes: 1 Austin, TX
1 stars because its fast food and it always tastes the same. Minuse 4 stars because of the crappy service and constant mistakes. Im always greeted really rudely and i always order the half pound of beef fajitas for take out. This time i ordered beef nachos and a beef enchilada plate as well. I’m Waiting for 15 minutes when the cashier comes up to me and says they ran out of steak and they ask if i want chicken. I say no and he says its a 15 minute wait for steak and i say okay. 15 minutes late another worker comes up and says that they are now cooking the steak and it’ll be 15 minutes. And i say okay. 25 minutes later my order comes out and they apologize and say they gave me extra meat. Already running late i nod and leave right away. At home i realize they forgot to give me the lettuce cheese and sour cream that is supposed to come with the half pound of fajitas and they gave me an extra box of meat with half chicken and steak. Like i know you gave me free stuff but you could’ve at least gotten my order right and not forgotten the sides. Im still debating calling them to complain
Raquel G.
Rating des Ortes: 1 Austin, TX
I came in hoping to use an offer in which was emailed to me however the employee told me that the coupon was expired and he could longer accept it. I showed him my offer stating I received the email yesterday and it doesn’t expire until July 20th. He clearly told me I understand what you’re saying but there’s nothing I can do since that coupon is not valid(even though the coupon stated otherwise) I guess this particular Taco Cabana doesn’t believe in honoring their offers. It’s not like I was trying to get something free or take advantage of the company. Very unhappy
Wes O.
Rating des Ortes: 3 Austin, TX
Taco Cabana has definitely improved its interior. The food might even be bit better. My fajita tacos, queso, and chips were all good for fast food. I could probably be persuaded to rate them a 4 star if the service didn’t have such hiccups. Despite the manager confirming«for here» twice, he still packed my order to go. That — and completely out of iced tea. E for effort?
Beth P.
Rating des Ortes: 5 Austin, TX
THE best drive through Mexican cuisine in the world. I have lived in a couple other states and I so miss my TC when I’m away! There is no better cure for a hangover or a late night munchie. And they serve alcohol, how awesome is that. Love love love my TC!
Dante L.
Rating des Ortes: 4 Austin, TX
Beef fajita… is all I ate here! Cheap comfort food Been a fan since my college year! Not too authentic but i like it…
Keely S.
Rating des Ortes: 4 Houston, TX
I gotta say, I’m a big Taco Cabana Fan. Back when I lived in Montrose(party party) in Houston, I’d stumble from seeing a show at a club to Taco Cabana to home. All walking distance. Perfection. Then on Saturday morning’s my work crew(reppin’ WEPCo Shepherd) and I would often choose Taco Cabana as our weekend breakfast treat. Now the next chapter of my love affair with Taco Cabana leads me to Austin where I go with my family to grab tacos at any time of day. I can’t comment on anything other than the bean and potato tacos. Yes, BEAN and potato. I can’t complain about how many times I’ve been given BEEF and potato or EGG and potato. There are vegans in the world, people, and we eat beans. I’m still not sure if I completely believe that these tacos are vegan, but I’ve asked staff at so many locations that I’m taking their word for it. What can I say about their bean and potato breakfast taco? It’s good stuff, nothing special. My husband and I can both eat for about $ 5 and feed our little mooch(aka 10 month old) little pieces of potato and beans from our tacos. 3 stars for a run of the mill taco. 1 more star for their killer condiment bar. I can make my tacos a lot healthier which is really important to me. I don’t particularly feel proud of the consumption of flour tortillas or potatoes, but when I can load it with fresh raw veggies I feel like it makes up for a lot. Here’s what you do —(using their smaller containers as measurement) mix all 3 salsas in one of the plastic containers(they lack a balance of flavors separately — too smoky, too spicy, and too bland), dump that whole thing on your taco, top with another container full of pico de gallo, grab a whole mess of cilantro(maybe 1⁄3 cup?), and sometimes a squirt of lime. You can just barely close the taco, but it’ll blow your mind — promise.
Tara C.
Rating des Ortes: 4 Los Angeles, CA
Maybe it’s ’cause I’m from CA, but for cheap and tasty Tex-Mex, I always enjoy a lil TC. No, I’m not saying it’s gourmet or the best Tex-Mex by far. But when you are a drunken college student at 3AM and almost nothing is open, a bunch of those soft flour tortillas with a tub of hot, melty queso really hits the spot. For a meal, I like the steak fajita tacos combo best. Then I may get an extra 1 – 2 tortillas and toss the whole foil-wrapped package in my purse to nibble on later(my friends mocked me, but I had a drunk snack later didn’t I?). This was one of my must-stops on my trip last weekend, and my best friend said the exact same thing when she arrived. So as long as you stick with the tasty basics and don’t expect stellar quality, you probably won’t be disappointed.