That Bytes Computer Repair

These guys are so badass. I was on deadline for a same-​day project when suddenly my power cord wouldn’t stay in and my battery ran out of juice. I called them about 2:00pm, and they had me come right over. While I waited they disassembled my system, located the warped connection point, heat molded it back into place (without buying –and waiting for– any extra parts), reassembled everything, refreshed/​compressed/​and virus-​protected everything, before cleaning the dog hair out of my keyboard and sending me on my way within two hours! Saved my project, sanity, stress, and device all in one quick swoop — for just the same-​day service fee of $ 90!
Now, a month after the fact, I call them for technical advice on something and they patiently walked me through it for free.
These guys are the bomb!

Fantastic service! They had my PC running smoothly in 48 hours. They even cleaned off all the dust in my fan and on my keyboard. Couldn’t recommend them any more.

It’s rare to see Unilocal reviews where everyone has given a 5 star rating. Usually, there’s someone out there who has a bad day or an axe to grind and rates a business with a low rating.
That Bytes deserves the 5 star ratings. They’re one of those businesses who stay in business because they provide both competent services and they make that extra effort. That extra effort is what keeps customers returning to give them additional business and it makes us want to recommend their services to others.
I’ve used That Bytes three times for different computers, varying from desktops to servers to notebooks. A couple of the times I’ve taken equipment to them, it was for upgrade tasks that I didn’t have the time to do myself. Once it was because I had a notebook that was dead on arrival and wouldn’t boot at all.
Each time, they’ve provided an estimate, they have provided the service needed and they’ve taken the time to make suggestions about other issues that they noticed that I might want to attend to. The equipment was returned in a reasonable time (and in about ½ the time that other repair shops typically take). And each time, my computer was cleaned and working great.
I’d recommend them whether it’s a routine upgrade situation or an emergency «Please help!» situation.

Great guys! Always backing their work and very knowledgeable. These guys have samed me several times and I would personally go out of my way to give them my business.

Make sure when you go here that you speak with the older gentleman AKA the owner. The young kid (I believe is his son) is very rude and sarcastic during times that is very unnecessary. When my mother arrived he began to make fun of me while I was not there and gave my mother lots of rude attitude during the whole process. It took 15 mins to get a 3 minute thing done and it was uncomfortable the entire time. Thanks for the attitude
He did do the work for free but I believe only because the owner felt bad for the way the younger guy acted

These guys are great! I felt the price was right, and my PC is working like new. New power pact, cleaned up and new virus protection installed. It is like having a new computer. Thank guys! g.b.

My computer was in her final death throes… or so I thought until the literal minded, S. Austin computer guy from That Bytes spent some time with her. This is the second time I have been to this computer repair shop and I am impressed. The repairs were done fast, thoroughly and inexpensively. Who could ask for more? I will go back and I intend to recommend this place to, well, everyone! One more thing, if you like puns and literal minded jokes, you will find them here.

Tried to build my own computer and was in a little over my head. These guys helped me figure out everything I had done wrong and got me on the right track. Good honest small business.

I have driven by That Bytes tons of times, so when I was having computer issues I decided to try them. I am very illiterate when it comes to computers. I took my old computer in when I was having issues and they fixed it quickly and at a fair price.
I bought a new computer and had to take it in twice. Both times I just walked in, no appointment and they took a look at it right away. Both times it was something super simple and they had it fixed in less than 10 minutes. They didn’t even charge me, either time!
I also like that they are very friendly and didn’t make me feel like an idiot for my simple fixes. I would recommend them to anybody!

These guys are awesome !
I turned in my laptop at 9am because it was not connecting to the internet. It was fixed for under $ 50 and ready to go in under 2 hours.
Couldn’t be happier :) I will always use this computer repair shop !!

I awoke to find my computer had crashed, and wasn’t coming back on. I gave these guys a call, and Matt answered as I started to describe my panic. Instead of setting up an appointment, or having me bring it in, he walked me through some steps to evaluate what was needed. Even if I did end up having to bring it in, I was really appreciating the time he was taking to help me not waste his time or mine. In the end, unplugging the computer, and holding the start button for 15 seconds, then a restart ended up doing the job. This was just priceless to me. Now I see why these guys have a 4.9 star rating, which is why I called them in the first place. No question, I’m going to these guys with any issue I might have. 6 stars! Thanks Matt!

Spoke and dealt with Lance mainly and let me say this guy has gone above and beyond the normal job. In a time when businesses seem to have forgotten what they need to survive customers, this is one business that hasn’t. Lance fixed and advised me of what he was gonna have to do and the cost up front. He then followed up with me during the process. And lastly he did extra tweeting, cleaning and fine tuning at no extra charge because it needed to be done and he knew it would benefit me. WOW going above and beyond just because and not having to be asked weird concept but lets just say a prayer more people follow suit. All in all very happy with the service and work of this company. Will be more than happy to use and refer everyone here in the future.

Dell wanted $ 400 and 8 weeks to fix my laptop (yeah, right)
So I found That Bytes on Google maps and took it to them instead!
2 weeks and waaaay less than $ 400 later, I had my computer back, good as new!
They are super friendly, they seem to have a good turn around time, and they are fairly priced. They even cleaned my laptop for me! (Awesome surprise when you have a one year old that puts little fingerprint smudges on everything you own)
Overall, very happy and would def recommend to others!

I had been to several local computer shops with constant problems with my Sony Vaio computer. These were problems I have had since the day I purchased it. Lance was persistent and thorough in diagnosing my failing 11 month old computer which was about to go out of warranty. Working with Lance’s expertise and thorough computer knowledge, I was able to resolve my problem with Sony. He also was able to remote access my computer to work out a subsequent glitch. He is a fair, affordable and honest computer tech that I would highly recommend to other frustrated computer owners.

Quick response an super friendly and knowledgeable service. I called about a repair and was given an estimate, advice on replacement, and fast and kind service.
Great customer service!

Great little shop in south Austin. I was recommended here by a major chain because they couldn’t do the job in store. I took my laptop to Lance and he fixed it in less than 24 hours and I was ready to surf the net again!
Thanks again!

My dad used this business first for his laptop and surprise surprise I needed service. These guys are GREAT! Cleaned up the 2 systems in about 48 hours and they are smoking now, all at a very resonable price. Do NOT waste your time and money at the big boxes if you live anywhere near South Austin.