The Falls On Bull Creek

These are not the greatest quality apartments. Since I first moved in there was water damage in the kitchen. Carpeting laid down improperly leading to what feels like holes in the floor. Maintenance is a joke, my bathroom ceiling has been cracking since June of 2015 and nothing has been period this is January 2016. The office staff is has one friendly person in there is she is new. The others you will bring complaints to and they will just look at you and be like what do you want me to do about it. How about fixing problems. After living her for one year they wanted to jack the price of lease about 15−20%. I would not recommend this place to anyone unless they literally had no other place to stay.

1 star for the location. Close to the Arboretum, greenbelt but annoying to get to because of the u-​turn.
I lived here for 2 years. At first it was great. We didn’t get the apartment they told us were moving into, the upgraded counters and cabinets, etc. but it didn’t seem like a big deal. I loved having a fireplace and easy access to hiking trails with my dog.
I didn’t experience issues like other reviews with my energy bill being outrageous, but there were plenty of issues.
So, the buildings aren’t maintained at all. The bottom of most of the buildings has completely rotten out and there are raccoons, rats, and whatever else living in the walls. Many residents complained about this to management but they would just put out bate traps instead of calling animal control or an exterminator. When I told management the live traps were not working/​were always empty, they told me this should be expected since the community is on the greenbelt. Really? I should expect to hear raccoons fighting in my ceiling at 4am because I live near the greenbelt?!
I had an issue with no air blowing from any of my vents and they replaced all the ducts in my apartment, only after my dad, who consigned, called the CEO. They had to make giant holes in my ceiling to do this, which was terrifying because you know, rodents lived in the ceiling. I couldn’t complain too much because my A/​C worked great after that. It just took a lot to make them care.
New management came in about August and they immediately got to work changing things, which was nice. It was cool except one time I woke up to a sound in my kitchen and had to get completely dressed to find a contractor in my apartment measuring cabinets. Couldn’t he have done this in a model or vacant unit (there were plenty)?! Or maybe some kind of notice could have gone out before some strange man was just in my apartment with no warning while I was a few feet away sleeping half naked.
I couldn’t wait to move out. I cleaned my apartment for 11 hours spotless and did get some of my deposit back.

Just wanted to come by and say hello.
I owe the Falls on Bull Creek over 3,000 dollars from my eviction and fees.
This is the worst place to live. If you have children – do not move here. The school is great, but it’s not worth it. These apartments do not have insulation. You will freeze in the winter, and be hot in the summer. You will waste your money. I still owe Austin Electric 800 from high electric bills.

Beware of this place! Although they are under New management, the new crew is shady and rude. I recently moved out and had my apartment professionally cleaned before I left. It was spotless… I took video before I left… they are trying to keep my ENTIRE deposit (security deposit and pet deposit) for «cleaning». It was move in ready when I left! It was cleaner than either of the two apartments I have lived at on this property. Work order take weeks and weeks to complete only after you call and email twice a day. I am definitely contacting the management company and Austin tenants assoc. There are much better places to live in this location that most likely won’t rob you! So glad to be out of there! **zero stars**

Not my cup of tea. Management is uptight and rude, not understanding, and only looking to take your money. The ceilings had water leaks upstairs AND downstairs, faucets ran very very slow (shower and sinks), cracks in the foundation, plus they never fixed the grill at the pool! Very disappointed with this place, and I do not recommend even looking at the apartments, it is a complete waste of time. Far west area has some great little apartments, if your a broke college guy like me. The choice is in your hands now!

The view and the area is really nice. The school for my kids is ranked among the best in Austin. That’s it. It’s over priced. The maintenance department is slow to respond to service tickets that you enter online and when they do show up they will put off the repairs for another time if it’s going to take more than 5 minutes.
THE UTILITIES ARE RIDICULOUS!!! Our first light bill was $ 269.00. The A/​C runs non stop set at 78 or below.
The wood on the stairwells and back decks is rotted, shaky and unstable. It doesn’t look or feel safe. Things that you don’t notice on a quick walk thru. My wife won’t walk out on the back deck for fear. The hand rails feel as though they won’t hold you. Basically it’s a cleaning and a coat of paint type of complex.
It’s another get the occupancy rate up, spend minimum amounts for repairs and upgrades type of complex. Don’t let the rhetoric in the office fool you! We won’t be staying.

My daughter has issues with Rodents since January of 2015
They only set traps and that is not working.
She also has major A/​C issues.
The staff is very non responsive.
I actually just wrote a email to the CEO and I am waiting on a response. After reading other reviews on here, I question if they really care???

Gave 2 stars because of location. Moved in 5 days ago and I’m ready to move OUT! Called the office Saturday as I was moving in because my unit was infested with fleas but was told it wouldn’t be until Friday that the routine pest control people would be out. Having nowhere else to go, the next few days/​nights have been hell between flea bites and a noisy upstairs neighbor who walks around making noises all hours of the night… so I thought… Awaken around Wednesday 1:30 in the morn to hearing ceiling noises again and then rustling and scratching noises from the hallway vent. Immediately put in an emergency request for pest control to inspect for animals… a few hours later, I hear the noises again but this time from the vent in my bedroom. Got my camera phone and began flashing pics… WTH A FREAKIN RACCOON IN MY BEDROOM VENT LOOKING AT ME!!! Mgt thinks putting out a few traps will solve the problem… MOVE ME TO A NEW CLEAN RODENT FREE UNIT OR I WANT OUT!!! Since the property mgr doesn’t appear to be concern, lets see how far I’ll get with corp

If you like having rodents run around in your moldy ceiling, go ahead, live here. I’m not even going to waste my time listing all the issues my room mate and I had with this property because I truly do not want to ever revisit my time spent there. Just do yourself a favor and don’t let the nice pool and landscaping fool you… it’s a SH*T HOLE with loud and inconsiderate tenants.

This place has the worst management I have ever dealt with. My family suffered for three months in the Summer heat while management refused to send someone to fix our air conditioner. Our electric bills were almost three hundred dollars a month ! These apartments are so poorly insulated that it is nearly impossible to control the temperature.

I wanted to give 2 stars but it says «meh, I’ve had better» and honestly with renting apartments in any city, I haven’t had any better. They have all been equally disappointing. I mean, you’re renting, it’s supposed to be terrible right?
Pros: Great neighborhood (Arboretum), decently priced, pretty view of the hills, nice pool and patio/​/​common area, working sauna, 3^rd floor apartments have vaulted ceilings and sky lights, cool floor plans, on site laundry facility, walking trails, brand new apartment number signs (looking very out of place in the shabby 80’s style complex, hope that made you feel better about hiking up the rent)
Cons: Shabby «remodeled» apartments are overpriced, the apartments themselves are quite nice but the kitchen and bathrooms are nowhere close to «upgraded» as the price demands. Old disgusting sinks that never drain properly, dirty bathtubs that have just been painted white to look clean, temperamental garbage disposals, ancient dish washers, cheapo laminate flooring, warped patio wood with rusty nails sticking up, concrete walkways and stairwells that have never seen a power washer, a management company that takes absolutely no pride in its facility or tenant satisfaction
As long as you know what you’re getting here and you aren’t spending more than you can, it’s not a bad place to live, just prepare yourself to be underwhelmed!

I love the apartment! Very happy with the pool and management! I also have wonderful neighbors!

Well, the first week I moved in my patio door (on the first floor) didn’t lock. Took 6 months to fix that, after I badgered management weekly. Then the ceiling molded and leaked in every rainstorm, and the garbage disposal broke. Took several more months to get that addressed, still badgering them constantly to get anyone to take me seriously. Then the heater didn’t work in Jan/​Feb for over a month, and the apartment was 45 degrees, literally. Had to get a lawyer involved to get that fixed in after a month of no one caring at all. I was stuck there and got pneumonia because of the temperatures. Also, the place is so poorly constructed that you can hear every footstep (or baby crying) with the upstairs neighbors. And the electric bill on a 2 bedroom in winter or summer is averaging $ 400 – 500 per month to keep the apt at 65 in winter and 75 in summer due to poor construction. Lastly, there are raccoons living in the ceiling. Enough said on that. It is NOT WORTH THE MONEY to live here and save a few bucks. Trust these reviews, spend a hundred extra bucks a month, even if you have to sacrifice something else in your life to make it happen, and live in a quality place. My roommate has lived in 3^rd world countries and she said that this place is the worst she’s lived in. Also, we had to call the police on our upstairs neighbors after they physically threatened us because we complained about their 6 kids running and jumping off furniture slamming on our ceiling at 12am AND having them cry and scream at 6am ALONG with their dog that Unilocaled and cried for 14 hours a day for several days when I was sick/​bedridden. They moved out btw, but now we got these trailer trash people who moved in upstairs and they yell out the top of their lungs at 3am in the morning on their balcony talking about the number of times they’ve been to jail (yes an actual conversation I can hear through our paper-​thin walls.) So with that being said, its obvious that the management didn’t even bother to do background checks at all.
#1 Rule in life that I have learned. Never EVER live in a cheap apartment complex… EVER. You’ll be surrounding yourself with people with absolutely no respect for their surroundings. I’ve gotten a shit ton of door dings on my car, so I have to park it waaaaaay up the hill away from everyone. If you can afford a slightly more expensive place, go for it. In fact, you’ll be paying the same price because of the stupid fucking electric bill. I’m moving out next week (thank God) and I found a place that’s just a bit more in rent. It is worth the lack of stress… seriously. The walls aren’t made out of sticks and glue… The apartment management will actually care about your quality of living and not wait 6 months to fix a leaky, molding ceiling. STAY AWAY FROM THIS APARTMENT COMPLEX!!! IT’S NOT WORTH LIVING IN THIS PRISON!

***THIS PLACE IS A NIGHTMARE***STAY AWAY***
I rented from 2009 to 2011 and could not wait to move out.
All of your worst fears will be realized. Property is very run down. No moneys going back to make improvements to the property which is very old and the owner has no interest in keeping property maintained. Drug deals occurring at night. Heard gunshots on two occasions. Attempted break-​ins. Pets allowed to live on the porches 24/​7, defecating& no one cleans up or enforces residents to take care of obvious neglected animals. Rodents living in between the walls (you can hear them scurrying around) and in the ventilation system. Another poster was correct in that walls are paper thin. After extremely high utility bills and my apartment not staying warm or cooling down we discovered raccoon’s in the venting, shredding the material. One rodent came down through light fixture in dining area. Roaches, etc. The apartments facing creeks are more susceptible to rodent and raccoon invasion slipping under buildings.
DO call and report all improper issues to 311 and housing authorities. Property management is notorious for not following up, «losing files», filing evictions on tenants that complain, inept employees gossiping about tenant’s poolside. I paid on time, moved out with a clean apartment and was still billed outrageous move out fees… beware!!! In the end I did not save money, it cost more than if had I gone to a reputable place up the hill on Spicewood Springs Road.
Its a slum lords dream come true, operating on the fringes of legality.

This Apartment Complex is the worst. I can claim SEVERAL reasons why you should never consider living here. They trick you with the mock up apartment. Everything looks nicer and the apartment you will actually rent is crap! Additionally, they claim to be dog friendly but they will fine you $ 50 if you ever let your dog off leash! There is plenty of space for dogs to play but they aren’t allowed off leash at all of the complex will FINE YOU! Parking is awful. It always hard to find a spot. Anyone can park on the premise without a sticker or permit. There is always construction going on and it doesn’t ever seem to make the place any better. The gym is awful: so tiny, gets to be 150 degrees in the summer and has no equipment. There is no lighting in the bedrooms or living areas. There are bugs in the summer months (big cockroaches). They always claim to change the air filters but never do so the AC/​Heater never works in your room. All in all please do not consider living here!!!
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Ceilings and floors are so thin you can hear EVERYTHING your neighbor is doing. I can hear my upstairs neighbor waking up for work, walking to the kitchen, opening up their closet, playing music, and talking on the phone. Normal footsteps sound like an elephant roaming around. It’s ridiculous.
Management? Terrible. The apartment I was shown and the apartment I was given the keys to are really different. There’s a closet missing and the bathroom is arranged differently. Placed several work orders on move in day for things that should have been fixed before moving in. 2 weeks later and nothing’s been done. Called the office and was told they have one person doing work orders for the entire complex… Great.

I have lived here for 1 year and am ready to move out. Obviously you get what you pay for.
First off, the workout room has absolutely NO ventilation. There are no fans to turn on to circulate what so ever and they never have the A/​C on! The entire workout room are surrounded by big windows that don’t open either — so in the summer time its scorching hot inside!!! Unless you enjoy working out in a sauna you will be frustrated. Also, they only have one treadmill so basically good luck getting on it to work out. I have gone to the gym at 6:00AM, 1:00PM, 7:00P.M. and there is always someone on it. Its a pain. Good thing Gold Gym is close.
The entire property is super trashy and dirty. They really need to pressure wash the hallways and walkways.
The numbers are falling off the buildings. Delivery people and visitors can NEVER find my building.
The shower and tubs are rusty and you can tell they basically just painted over the damage. DISGUSTING
The inside of the kitchen cabinets are old and have ring stains left from the previous management.
Take some pride in your property Milestone Management.

This place is GREAT if you don’t mind your animal getting attacked by strange animals in the night. Yeap that happened, and instead of them trying to figure out what the mysterious animal was, they instead tried to force me and my distraught roomate to sign an animal addendum stating that we were not held liable.
Also they don’t keep copies of records, so better keep your records safe of any money transactions paid to them.
I am worried about the safety of myself and anyone who lives here as there are no LIGHTS and we have with our eyes seen coyotes/​wolfs on the premises. Don’t live here if you have any concern about your life, it’s not worth the cheaper rent.
And in the off chance that this does get taken down by the apartment complex, be sure to know my lawyer is filing a conjunction with the Texas Apartment Safety Comission.

****STAY AWAY****
I have been there two years… I am so HAPPY, I am moving away… This place is gone down hill in the last year, after new management took over…
Staff there dont care and are super rude.
Here are a few things I had to do, in order to get my AC working ‚…
Had to contact: Code Enforcement department via 311 for Co-​Compliant and Rental Housing & Substandard conditions
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Here is an email I sent to the copr off and media asking for help… and still nothing got done…
Milestone Management and Media ‚
This is the 3^rd communication to Milestone Management at the Falls of Bull Creek Apartments in Austin, Texas. I want to inform you that I was promised a call by the property manager, Terry on Friday August 5, 2011. I never received a call Friday, and I am very frustrated and outraged, and feel that I am being ignored by your management at the Falls of Bull Creek. I spoke with Terry on Thursday, August 04, 2011.
Again I went another weekend with extremly high temperatures in my apartment. My AC is not and has not been functioning correctly; the inside of my apartment is reading as high as 92, in which my AC Thermostat was set at 60 degrees or lower. I visited your office on Saturday August 6, 2011, to see if I could speak with Terry, and was told that Terry doesn’t work on weekends. I had requested for the staff to get in contact with Terry, as my situation is an emergency. The staff that morning, had informed me that they didn’t have a contact number for Terry, nor did she work on weekends, which I found odd. We are on Day 52 of temperatures being of over 100 degrees and this dilemma of mine is inhuman.
On Saturday August 6, your staff sent over a maintenance person again, however all that was done was:
* Pointed a device with a red laser onto the vents
* In my living room, flip the vent
The maintenance guy explained that my AC was working correctly because his device was reading 52 degrees, when he was pointed directly into the vents. I had asked him if my apartment felt like it was around 52 degrees or vent a mild 70 degrees, and which he said no. I too have a device, and my entire apartment reads on average around 87 degrees.
When I spoke with your staff on Saturday August 6, I also had requested to see my file to obtain copies of all my incident reports I’ve reported about my situation. Attached to this email are a few, however I have 6 for the same reason, but wanted to get them all for my records. Your staff looked around for my file, and then told me they were unable to locate it, and then told me Terry must of taken. Again, I found this to be odd that my file was missing/​misplaced.
Please… Please, help… I also have recently noticed that I have been getting mild headaches from the heat in my apartment.
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However They finally sent out a subcontractor to see about my AC. The contractor told me that my AC ventilation system, was so dirty that he estimates it been more than 5 years that it’s not been cleaned out, and that he couldn’t believe what he saw. He also mention that, I was running my AC on overload and that I must be paying some high electric bills.

I always hate reading apartment reviews, because let’s be honest, that’s one of those things that rarely good positive reviews (@Kasey Z — I like your style)
I lived here for 2 years. I have to say, it really was a great place. Overall, no it’s not the most luxurious apt I’ve ever seen, but it’s a great price for a good apt. Here’s my experience:
–Staff is really nice. They listen to you and that’s a big deal to me. Many of them live there as well, which usually says something I guess.
–Pool area is pretty cool (with a hot tub! Though there were many times it didn’t work, but maybe it’s fine now)
–Work out room and office area is definitely nothing special, though they do have free wifi.
–Great views from MANY units. I used to sit and watch the amazing sunset on my balcony every night. SOOO pretty!
–Price — definitely good for what you get! Especially if you want to live in that very sought-​after area.
–If you’re looking for a BIG place, look to see if they have the town homes available. THEY ARE AWESOME!
–Did have one very big problem w/​continuous water issues (but, it really wasn’t their fault, though it would have been nice to be notified about the issue via email).
Overall, it’s a great place to live if you want to live in this area and don’t have a super large budget! I only moved b/​c I was «moving up in the world» ;)