The Ivy Condominiums

I enjoyed living in this complex. The units are nice and the complex is quiet. The best thing for us was living close to all that South Lamar has to offer. The eateries and bars in the area are fantastic and there are so many in walking distance. We did have some issues with the hot water as they updated the boiler, but it seems they’ve finally sorted that out.

I lived at this property a little short of 2 years. The units are a little small (to be expected as you get closer to downtown), with a little akward of a layout, but the detailing inside is nice. The upside to these condos is that they did have full size washer dryer connection. The community was always pretty quiet, because not that many people live there. Another good aspect of this community is that since they are condos, you don’t have obnoxious office people hounding you for anything. The bad news is, you’re almost forgotten. When I signed my lease, Mimi (who I think was the onsite realtor) never explained where to pay rent. She also didn’t give me a gate code or gate opener. The day that I came to sign the lease and gave up my old place, she finally answered my question about the deposit. «Everyone puts down a $ 500 deposit for the apartment, and a $ 500 pet deposit», she said to me. When I got into my unit, it didn’t even have a shower curtain holder in it! Next I found out that I don’t pay rent at the Ivy office… which I wasn’t told. I had to pay rent at The Forest Apartments down the road. What a nightmare that is!!! The staff there is completely rude! Maria especially could care less about helping anyone out. She hung up on me twice and once told me that she probably couldn’t get to my request because she was going home… ummm, it’s 12:30 on a Saturday. My voicemails didn’t get returned and maintenance requests were a joke. When any maintenance or pest control person came into your house, 85% of the time they didn’t leave a note. You were to just wonder if someone came in. My air conditioning went out twice, both during the summer and over the weekend. I was told that I would have to wait until Monday to get it fixed. Finally, Billy, a maintenance guy was really nice and helpful, but knew what a joke the office was. He gave me his cell because he knew how bad they were at the office. On 2 separate occasions, I went without water for more than 3 days. A few other times, I didn’t have hot water. Their idea of notifying tenants is to have someone knock on their door late at night, and if you don’t answer to that, they leave a note when you already don’t have water. Gee, thanks! Melanie, (who later took over) was the only saving grace in the last water fiasco. So finally, I decide to move out. My lease had been expired and no one even bothered to get me to resign. I talked to a few other tenants, and they were in the same situation. So I packed up and moved out. My deposit refund check was never mailed to me… I had to follow up with it. When I finally got it, it was for $ 200. ARE YOU KIDDING ME??? There were no damages to the apartment beyond normal wear and tear, yet I was charged $ 300 for cleaning and sheet rock repair. Seriously??? Oh, and the other $ 500? Handwritten next to it — (Pet deposit — non-​refundable). My blood pressure is now through the roof! Basically, the pet deposit went to a realtor’s fee. What a scam this place is!!! There are much better places to go.