The Moats Team – Keller Williams

Shaina is the best! She helped us buy a new home as well as sell our old home. Her communication and help in shepherding us through the process was invaluable. ¹⁰⁄₁₀

My husband and I have moved several times — across town and across the country — and Shaina, Bobby and their team are simply the best real estate team we’ve worked with. We have a big family — four kiddos — so we had very specific needs from school preferences and community amenities, to number of rooms and general space/​floorplans. We knew from our first meeting with Shaina that she would be great to work with. Throughout the process, she was extremely focused on our needs, thoughtful in her suggestions, and intent on helping us find the right house. She was quick to respond to our inquiries, flexible to meet us as new homes would come on the market, and proactive in reaching out when she found out about pre-​MLS listing that she thought might work for us. Unfortunately for us, as we were in the middle of contract negotiations on a great house, we found out we would be relocating out of state due to a job opportunity. We felt awful about it since Shaina had spent so much time helping us find the right home in Austin, but she handled the situation with pure professionalism and patience — doing a great job navigating us out of the deal before were too far in — and easing our stress by putting our family needs before all else. I could not recommend The Moates Team with higher regard. You won’t be disappointed.