TOPS- Texas Office Products & Supply

I ordered cubicles from Chris at TOPS. He was great to work with. He came to my office, measured, and did a layout for the spaces I needed furniture for. I started to freak out a bit when he told me I didn’t get to pick out the cubicles or see them before the installation. He assured me they would look nice and confirmed what I had in mind. He was absolutely correct! The cubicles they installed are beautiful and fit perfectly into the spaces. The installers were very professional and had the installation done in a very short time. There were a couple of items that needed to be changed. They came back the next day and finished. The prices were also very good. I paid a third of what I would have paid new. I had a great experience with TOPS and highly recommend them!

Great set of guys work here. Helped me find what I needed quickly. Sean and Alfredo were very helpful… I will be back for sure.

This place is fantastic. I don’t understand how people feel that they weren’t helped out when they come to this place. The lady at the front desk asked me right away if I needed help finding anything and then she showed me the HUGE line of office chairs and lead me directly to the type I was looking for. I didn’t get a bunch of pushy salesperson type of behavior either for which I was appreciative. She also told me that she was going to let me continue to look around and that if I needed any help, to ask anybody. And I did and they helped right away. They even gave me a little discount on all the stuff I ended up buying there. They have tons of paper, other types of office supplies, new and used as well. I will definitely be shopping here again. I forgot to mention. There’s a guy who loads the really heavy furniture in your car and is very polite and kind.

CHAIRS.
They have about a million office chairs. They have chairs stacked on other chairs hidden behind other chairs. They even have an upstairs full of chairs. And their used chairs are pretty decently priced. I picked up a wide-​set, fully adjustable office chair that looks fairly new for $ 120 (bargained down from $ 175 which was supposedly reduced from $ 190, but whatever). The chair is probably worth at least $ 300 new.
This is a used furniture warehouse. The inside part is only a tiny portion of the stuff that they have. You have to go out in the warehouse and ask for help from someone walking around. That’s how these things work. Don’t expect new furniture, salesguy-​on-​your-​head type service from a bargain used office furniture store.
They’re also pretty light on options for computer desks. Most of their desks are big, heavy office-​based stuff, not small stuff that you would want to fit in most homes.
But chairs. So many chairs…

I absolutely loooooooove these guys!!! I’ve bought furniture for my home, for others as gifts, office furniture and rentals. They ALWAYS get the job done! They’re super friendly, professional, give several options and will work with you on any kind of occasion. I continually give them my business and pass along they’re name to all that I encounter. Best service and products in Austin by far! THANKS TOPS!

super expensive. small office. disorganized and every product it just lay down randomly. I did’t even received a greeting from an employee. Don’t go here.

This place is awesome. Matt and Chris not only are hilarious, but they are extremely helpful. I wish I found this place before ever, ever, venturing into any other office supply store. I’d never have to put together my own desk or lateral file. I found an awesome pro office chair for 60 bucks, normally this type will run $ 150. They have a Mecca of awesome office furniture that is in great shape, it’s difficult to even say it has been used. In addition, I needed basic desk supplies as well, and wish I found them before I went to a depot for office stuff. It is a good mine like Toys R Us is to kids. :-D

Forget Office Max. Forget Office Depot. Forget Staples. Forget ‘em all, man. Go to TOPS. Save some money on some slightly used office supplies. Yeah, the 5^th street location’s a little scary, but worth the trip. The one up north is in a much nicer area. Worth checking out. I picked up a stapler, three hole punch, 3 reams of paper and a couple binder for like, 10 bucks, I’m not kidding.

those 2 stars just became 1, this response reads like a practical joke, i couldn’t even make it past his opening attempt to justify the bait-​and-​switch, which pretty well sums everything else up in my initial review:
«from our perspective it was simply someone running out of room on a sign or not highlighting something as of equal importance»
«16 years in business,» And a dry erase board for the big advertising campaign, and they can’t «highlight something as of equal importance,’ and ran out of room? LoL!!!
not everyone who drives by this place is a complete moron, but obviously, enough people are to keep a place like this in business.
we took the bait, but you don’t need to — just like a used car lot, any business that’s selling things and won’t give you a price up front is a sleazy operation — but this place goes the extra mile by not even giving you a salesperson, we were there 2 weekends in a row and had the same experience — but that’s actually a blessing in disguise, you don’t need one, just get the hell out of there.

I received an email from Matthew, VP, at TOPS regarding this experience and with an offer of a $ 25.00 credit and an explaination of the TOPS values etc. I called and spoke to Matthew and let him know that I didn’t need the credit, I just thought it was super cool that he took my review seriously. And that I still hadn’t bought my filecabinet yet… He call the store closest to me, found exactly what I was looking for and for the price range I was looking for. How awesome is that??? It was the TOPS that I’ve shopped at all these years. Everyone is allowed a bad experience every once in a while from any of the places we may shop at… they are run by and with humans. It’s how it gets fixed… and this is totally fixed. This business ROCKS!!!

I’m renting and buying random things to prop out and build sets all the time and TOPS always comes through to help me find a deal.
Their crews will help you load everything up with ease. The process is always straight forward and they’ll tell you if they think you can get something somewhere else that’s a better fit.
Tip: Talking politics will make your price go up. I’m thankful that I’m quick on my feet and didn’t get wrangled into that briar patch.
Tip #2: Cash helps with deals.
YEEHAW! Office Furniture solutions!

Gosh, hard to believe I’m the first to review this place! Maybe it’s just not conveniently located for most other folks, but it’s just down the street from me. Which is great, because as yet another one of those hoping-​to-​turn-​my-​jewelry-​hobby-​into-​a-​business type folks, this place is right up my alley.
It’s chock-​full of cheap (i.e. used) office supplies, and there’s a whole warehouse behind the store full of used office furniture. Filing cabinets, desks, chairs, tables — you name it, they probably got it – no doubt squirreled away in some distant nook ala the end of «Raiders of the Lost Ark.» That’s certainly what it looked like to me the first time I saw the warehouse!
Personally, though, I just tend to haunt the front of the store and hunt through the smaller stuff. I tend to go here first before hitting up Office Depot or Wal-​Mart, and not just because it’s closer. I like the idea of the place — it’s like a Goodwill for office products. I’ve found a paper cutter, filing folder, scads of envelopes and receipt books and staplers and folders. They have tons of computer/​printing paper, too!
It’s a great place for small business owners to get what they need, where you don’t have to spend the big bucks. Nice, friendly service, too — more «Mom and Pop» than corporate, which is a nice change. I’ve recommended it to friends, and now I’m recommending it here on Unilocal

I have been using this location of Tops for almost 2 years now and as our business grows we keep going back. They do have great deals on used chairs, file cabinets and desks etc but we have mostly ordered new furniture from them at discounted prices and had it delivered to our office. Matching desks, credenzas, file cabinets all in deep rich cherry finishes. Ask for Chris at this location. This is who I have had contact with and I have found him to be extremely accommodating, straight forward and easy to work with.

TOP NOTCH CUSTOMER SERVICE!
In a world where customer service has become an afterthought, TOPS is an oasis in the desert.
I rented an LCD projector and could not get it to work with my laptop. I took it back in to TOPS and Chris spent about 20 minutes helping me to try and get a signal. We had no luck but I thought it might be my laptop, so I opted to keep the rental and try with another computer.
I ended up trying 3 different computers but had no luck. When I returned the projector the next day Chris asked me how it went and I told him I never got it to work. I did not ask for a refund because I’m pretty sure it was user error on my part.
When Chris learned that I was unable to use the projector he volunteered a complete refund!
This company goes out of it’s way to help it’s customers. I’ll be back!