Toys R Us

Very rude customer service. I will update my review when I will find out the name of that cashier who pissed off my pregnant wife. She was trying to return a product with receipt and original credit card in her hands and that awful cashier refused to do that cause she didn’t have the second item on this receipt. Oh Toys R Us we have decided to keep it! Never spending a dime here but will be bringing all the returns to here!

I think I’ve been telling my wife this store is going out of business for about 3 years now because every time I step foot in here it looks like it is. When we first came to this store eons ago they had a huge indoor playground, hosted birthday parties, and it seemed like a fun place to come and hang out. Now that is all taken out, the store shelves always seem half empty, there are very few employees compared to the size of the store, and it seems like sections keep getting downsized. The latest is the video game area looks like it will soon be gone. The area is shrinking and they had all game buy 1 get 1 40% off. I’m guessing once the games are gone, they will not be restocking. With all that being said, they do stock some toys that Target and WalMart do not. The prices are usually high and if you don’t need something instantly, I think you can probably find all of it online for cheaper. The problem is, usually if I’m at Toys R Us it is because I need a last minute gift or something I can’t wait to get online.
They do offer a rewards club which I’ve never seen a cent from so I have no clue how it actually works other than I give them my phone number at checkout every time I come. I’m guessing because of my infrequent shopping here you must have to spend a certain amount in a year or something to get anything.

This store has a little bit of everything, but not a wide variety of any one type of item.
My son received multiple gift cards from family members for Christmas so he really wanted to make a trip to Toys R Us! We went in looking for a specific Star Wars Lego set. They had a couple large sets, a couple medium sets and a few small sets and that seemed to be the story for all the different themes in the Lego section. I understand the reasoning, a little bit of everything gives more impulse buying and purchasing options for your average consumer. We perused the store in search of something else that my 9 year old son was interested in, but nothing really seemed to catch his fancy. My son was so excited to go to Toys R Us, and I did not want him to walk away disappointed, so I searched
for his Lego set and viola! The internet saved the day, we found what we were looking for and everyone went home happy.

The store is kind of dismal and creepy. The babies r us section is nowhere near as large as the research blvd store, which is all I go in for. At the time I went in, it was to look at nursery furniture, and there just wasn’t much to see. The gliders on display were all either falling apart or really, really dirty. There didn’t seem to be anything else amiss. I mean, it wasn’t crazy trashed, it just had that sort of unclean feeling in general.

soo big. and with baby’s r us in the same store I got lost! :)

Customer service was out of this world! I was checking out and bought a lunch box, they had a deal going where you could buy a backpack and get one free. Unfortunately they didn’t have the backpack my son wanted so I didn’t get one but when I went to check out the cashier asked me why I wasn’t taking advantage of the deal. I told her we couldn’t find the one my son wanted, she immediately looked on her computer and rushed to the back to check. She never could find it but it was a sweet gesture never the less. Great store!

I’m sorry but the management isn’t the friendliest. It’s a dang toy store. Be happy. Or work somewhere else. Disappointed. Wah. wah… :-(:-(:-(

5 stars for finding what I need that I can’t get at wal mart or target. I don’t care about the prices as long as I can get what my daughter wants. Plus people here are always willing to help you find an item.

Took our grand daughter on Monday to hunt for more Zoo Animals… think it was here first time there… she was running all over the place… And we did find some new toys for the zoo, but $ 1.50 more than Walmart.

Its over-​priced azz Toys R Us, what do you expect.
I got in, browsed, and checked out.
My cashier was cool enough to give me the 15% off coupon, even though I didnt present it, it was a store copy, so that was great. But the 2 occasions I did ask questions to the 16 year olds on the floor @ midnight on a SUNDAY– they were pretty useless :/​
Note to self. not a good fit for my teenager.

Broken down barnacle, the store and the customer service. I miss the Toys R Us of the 70’s and 80’s!

Here’s a note for next Easter: visit Toys R Us for your Easter Morning needs. They have baskets, plastic eggs and toys, of course.

I found the toy I wanted for my daughter here, so I can’t give this place super low marks. However, the store seemed poorly organized and dimly lit.
The cashier was friendly, and I didn’t have to wait a long time to checkout.

I desperately needed a magic eight ball for a Halloween costume — the costume was of a sci-​fi character called «Xaxar the Omniscient».
Apparently, they don’t sell regular black magic eight balls at Toy Joy, a fact that I found rather appalling considering that Xaxar himself is infamous for his magic ball and is also a well-​known pop cultural icon that I made up in my head because I am nuts.
And so I found myself at Toys R Us, children’s toy superstore and proud precursor to text messaging nomenclature the world over.
The store is helpfully divided into sections with descriptive titles such as «Discovery», «Baby», «Gay Dinosaur», etc. Most of the toys looked boring to me, but I wouldn’t really know, as I’m not five years old, and I prefer to buy things such as briefcases and large yachts.
Fortunately, the «Discovery» section had a stock of classic black magic eight balls, along with an assortment of other paraphernalia for burgeoning young minds.
Overall, I’m glad that this place exists, and shopping here definitely made me feel like a very creepy and suspicious adult man.