Verde Shadowbrook Phase II

I love my apartment. The office staff is completely incompetent. You can’t ask them enough ways… phone, email, notes, reminders, then again… and they still won’t get it right. And the worst part… nobody cares. I can’t appeal to anyone to please get my request correctly and it’s not hard. I’ve repeatedly asked to please not enter my home when I’m there, and they have repeatedly done so. And then I call to let them know that they once again… failed to honor my request, but no one ever really apologizes or talks about a remedy. So now I just leave post-it’s on my door, and hope they respect that. The maintenance staff is indeed competent, and available, and courteous. The office staff — you have to speak slowly and put things in writing and hope one of them has some pride in their job, and follows through.