Veterinary Surgical Solutions

Not very impressed. I went in for a second opion on my dog’s mast cell tumor, and also to see if the cost for surgery would be less then my original vet. Although the front desk staff member was very nice, I was highly disappointed that the vet does not make any time to meet with the owner. After I arrived, the front desk member took my pup to the back to be examined, as I was told to wait up front. I asked if I would be able to meet the vet before surgery and he said no, that is how they keep their costs down. With that, I expected the estimate to be quite lower then my original vet’s estimate. The estimate they gave me was only about $ 30 less then my original vet. With that, I have decided to take my dog to my original vet, where she has taken the time to meet with me personally. That may not be important to everyone, but I need to know who is doing surgery on my buddy.

I actually did not get to meet the doctor or use their services, but just based on my interaction with Terry and Dr. Lewis over email I am very pleased with them and want to leave them a positive review.
My cat and I are from Washington, DC and we were hemorrhaging money thanks subpar care on behalf of my local orthopedic vet clinic. It was very apparent whatever I was doing was not working so I discontinued care with the DC orthopedists. I didn’t know where else to look because virtually every other vet I called in the area referred to the clinic I was using.
I had a vet tech friend offer to look after my cat’s bandaging and she suggested it’ll probably be more affordable to fly my cat out and look for a surgeon in Austin than to continue splinting at my local place for another three months only for him to shake it off 4x in a week (I spent a good $ 800 in one week just to keep a cast on this cat if you want to know what type of numbers we were looking at). DC ortho quoted an astounding $ 4,200 for a ligament reconstruction surgery so I started asking around area vets in Austin.
After sending numerous radiographs and the write up from two different clinics (I’ve seen a total of six different vets between three different clinics over the course of three weeks, two of those being emergency clinics before reaching out to Dr. Lewis. Do you understand why I would start looking for another vet?) Terry responded promptly that the doctor recommended *against* the surgery because it was unnecessary for my cat and that he was almost fully healed from his injury.
I had another vet confirm this diagnosis that I am currently seeing as my managing orthopedist (in ATX) and my cat is currently doing *much* better and is due to remove his cast in half of the time the DC clinic recommended. It’s just astounding how more more communication and transparency there is from Dr. Lewis and my current vet. I wasn’t forced into unnecessary overpriced consults or made to pursue unnecessary surgery which told me that Dr. Lewis really does care about the well-​being of your pets and not just about his wallet.
I honestly do wish I live in Austin just so I can receive this affordable, honest, five star care for my cat regularly. I am so used to being nickeled and dimed and being sold unnecessary procedures and add ons by local vets in the DC area. It wasn’t like I was going out of my way to find the cheapest, discount vet in America– I was getting crappy care from the over-​priced Rolls Royce vets in DC and went to Texas and found even BETTER care for LESS.
Long story short, yes– veterinary care is expensive, but you all in Austin have honest, transparent vets who care about your pets and their work is fraction of what I was paying in DC. Let it be known that I ended up saving tons of money flying my cat out to Austin vs. staying in DC for his care.

We adopted our pup through Austin Boxer Rescue (ABR), and VSS was our clinic for the heartworm treatment that he needed. Thankfully, ABR pays for the treatment since our dog had it when he was rescued, but VSS was great to work with!
The VSS staff put us at ease during what can be a scary time for a dog owner, since dogs having HW treatment must be crate-​bound for six weeks. Scheduling was simple, although there was some confusion on whether or not the dog would be boarded overnight. We dropped him off Monday morning, picked him up that afternoon, and then we brought him back the next day for his second injection.
You could tell that the staff cares greatly for every dog they treat. They gave us copies of his medical records upon picking him up. I called a week later because he was starting to feel a little better and his energy level caused him to have accidents in his crate AND scrape up his nose trying to bust out of the kennel. They were more than willing to get us some medication to help keep him calm and drowsy so that he would REST.
Thank you, VSS! Our hope is that our boy will be healthy and heartworm free in no time!

I’d give 100 stars if I could. The entire staff at Veterinary Surgical Solutions is A-​MAZ-​ING! I’ve visited them twice this month since two of my fur babies ate some items that weren’t food. One of them had too much damage to his insides and went to doggy heaven and the other had surgery and is recovering well. They are super friendly, extremely compassionate, and affordable.

If I could give a higher rating… I would. I’ve worked in the pet care field for several years, so to say that I have high standards would be an understatement. My dog tore his ACL a few years back, and I didn’t have the money at the time to repair it. I knew i wanted Dr. Lewis to do it, and he came highly recommended from my other animal obsessed acquaintances. They make everything super simple, they take all the worry away, the entire staff runs like a well oiled machine, and they have handled my neurotic worries like champs. My dog was only under anesthesia for 39 minutes… I think that is a testament to what a pro Dr. Lewis is. On top of all of this… it is more affordable than any other vet I have ever called or consulted. It’s a win-​win here. If you’re looking for a surgeon, don’t hesitate to use those guys. Thank you to everyone there for making Rocco’s surgery and recovery remarkably simple and smooth.

This place is amazing and affordable! Monkey was in a bad way and they took wonderful care of him. If I ever have another problem, I’m bringing my dogs back. Trust me when I say this place is great!