Vickmay Skin And Body Spa

I would definitely have given them a 4-​star review except for a few items that need to be upgraded. It’s more of an administrative upgrade as in when I first made the appointment the auto confirmation had the wrong time on it. I subsequently sent two emails and a text message asking them to change it to the correct time. That took one whole week! I had trouble finding it as the font used in their logo is so smushed it was impossible to read. Besides the signage coming off 35^th Street (the numbering for 1715) is absolutely invisible to a driver. I drove in circles for a good 7 minutes back and forth trying to locate this joint.
I highly recommend redoing their corporate logo.
The slippers provided are for people with a size 6 foot. They are worn out and IMHO unsanitary. If they provided S, M and L in the wonderfully available orthopedic plastic versions with small ergonomic bumps, customers would be fitted appropriately. The bathrobe I was given was almost too small and the belt loop on one side was ripped! The weirdest thing was the bedding on the table I had my facial (and even weirder it was the same table where I then had a full body massage). The bedding was polyester, yuck! The top sheet was too thin to even pass as a covering. Beneath it was an Ikea blanket that was bare and without a duvet cover. The sheet on top of the facial/​massage table was a scruffy pilted material blend and definitely not 100% cotton.
If a place bills themselves as «French» they have to invest in the right sheets and equipment.
Outside of these complaints the actual work done was tops. Ugo gave me a deep tissue massage and she is one of the best masseuses I’ve had in years. The last time I waxed prolific about a masseuse was in Montauk, Long Island on vacation. I had a French facial which was relaxing and professionally applied. They need to invest in a hand held mirror. The esthetician handed me a very heavy desk mirror which was awkward as I was laying down.

These ladies are top notch. I had a bit of an issue with a groupon but not only was it taken care of, I am undone by the service and results. Would recommend to any and every woman who wants to look refreshed, not made up. they are professionals.

Vickmay is such a special lady. She cares about her clients and treats everyone with respect and deeply cares.
Her expertise is 5 star treatment. I feel blessed to have found her.
I look forward to experiencing all of her treatments.

Zoe is AMAZING. One of the best massages I’ve had and I’ve had a lot. I left feeling lighter than air. A great find

Vickmay is wonderful and you see results from her facials/​product recommendations. It’s a lovely and relaxing spa experience. I recommend Vickmay Spa

The micro-​needle facial I received today from Vickmay, the owner, was remarkable.
The attention, the care, the treatments are exemplary.

I pre-​purchased the full day of beauty for Mother’s Day and scheduled the appointment a month in advance, for the day before Mother’s Day. This past Monday, (5 days before the appointment) they called and left a message saying, «we cancelled your appointment.» Not saying we need to reschedule, or asking me to reschedule, but just saying they’d cancelled it. I called the number back about ten times that day, and kept getting some weird voicemail. I called the spa phone number over and over until someone finally answered, said they were on the other line, and that someone would call me back. Hours later, no call, so I called both numbers again. Still no answer. I didn’t hear back from anyone until THREE DAYS later… At that point, they had already ruined my Mother’s Day spa day, and I had already cancelled payment on it. This is NOT how you run a business. If this is how they handle customers out of the spa, I can only imagine the horrible service you would get in the spa. Treatment like this makes it abundantly clear that they take customer satisfaction lightly, and probably slack on things like sanitation. I’m sure it’s a blessing this happened. Better a cancellation than a staph infection.

I had a massage at Vickmay today. It is exactly what you want in a spa: soothing music, quiet room and great staff.
I was having trouble finding it, and the receptionist came out to help me. My massage therapist Ugo was very sweet and gave a great massage. It is also a big pet peeve of mine when a spa does not invest in high quality sheets, but they had very comfy and scented sheets!
I would definitely recommend.

Warm and welcoming environment, excellent results from my Botox injections. Tried out the groupon and it was definitely worth it! The owner definitely cares about her clients

the owner is fabulous and treats you like you are in her own home. she’s a very gracious toast and who doesn’t like some rose champagne on their day off?

i purchased 2 Botox sessions from Groupon, I should say I Love Anna, she was so sweet and helped us understand the whole process, the salon is little difficult to spot but other than that I liked the whole environment, its was ok as far as cleaning goes, I guess we should have to wait and see the results. :)

I had a friend purchase a groupon for 3 massages which were quite affordable. Upon arriving, the place was very calming … The two women I met were both very friendly, warm and good natured… The massage was very relaxing and the massage room playlist wasn’t the typical ocean sounds etc. It was primarily Sade, which I absolutely love. This was a «different»
experience then most spas but I liked it better … Although I’m new to this location I’m a little shocked by the bad reviews. based on my one day there assuming they are consistent I can’t imagine why anyone would say anything bad about this company at all.

I found this place after buying their groupon for Botox. I’ve only been one time, but I had a great first experience. The receptionist was sweet, I drank a glass of champagne while I waited, and the procedure itself was quick. The receptionist did the actual procedure, it looked like she was the only one in the office, but she seemed like a pro. I didn’t see a doctor, which wasn’t a big deal to me because it made things that much quicker, but if you wanted to, that might have been an issue.

I’ve been seeing Vickmay for years now and I’m convinced she’s a miracle worker. She is a serious skin expert and gives you some tough love when you most need it. In reading some other reviews, I can understand some spa goers may have difficulty being open to her style, but for me I like that Vickmay tells it to me strait instead of me paying money for facial treatments I don’t feel get long-​term results and in a way I feel like other places might just be patronizing me. I’ve been to multiple spas & dermatologist in Austin and Houston and the facials/​peels I get at other places are not bad, but don’t really treat and change my skin from the inside out. I feel other places change treatments up every time I go in to try to figure out my skin & I’m left buying a different product each time to «try» something else. They don’t come close to the serious changes I see in skin texture, hydration, complexion and overall radiance when I leave Vickmay. I really don’t know how she does it! She knows what you need and I’m so glad I’ve been going to her over the years thoughout my mid-​to-​late 20’s because I think I owe it to her that people are not convinced I’m now in my 30’s. I’m an early adoptor of taking care of your skin, religiously wearing sunscreen and using Vickmay’s favorite Skin Ceutical line. I know her process gets results if I trust her and stick to the régime she gives me.
Because my skin is so sensitive and reactive I use her VV Paris Tinted Broad Spectrum SPF 20 Primer as an everyday and Mineral Liquid Powder Foundation SPF 15 when I need it. That’s just about the only makeup my skin will tolerate and I love them!

Lovely woman, lovely spa. I used a Botox Groupon and was very pleased with Vickmay’s service and her spa. It is a calm, serene environment and she is a warm and engaging person. I was a little leery what with the negative reviews but I did not find that to be my experience in the least. I will definitely return.

I don’t understand why some people are such complainers. I thought Vickmay was great, especially considering I purchased a deal online. Whenever I purchase online deals I just walk into places expecting to be treated like crap, so when I actually have a good experience it’s just an added bonus. I loved the results of my procedure and my esthetician was really nice and talked me through everything. She gave me great advice on my skin without trying to up-​sell me. Would recommend!

This was 100% the most horrible waxing experience I’ve ever had in my life. If I could give zero stars I would. I rarely post bad reviews but I just couldn’t let this one go. This place is close to where I live so I thought I would give it a shot. I went in for a lip and brow wax combo and not only was the room very cluttered, it smelled strange too.
The way they wax here is not the standard spread the wax, cover with cloth, and pull. It is a type of wax that stays on your skin and then they just pull off the wax. This really wasn’t a big deal and I’ve had this type of waxing done before, but what was a big deal was how many times she burned me with that wax! Not only on my lip but also on my brows. Now I know sometimes waxing can be painful but this was just ridiculous. She apologized every time I told her she was burning me but it happened so many times!
Now to the results… the lip turned out fine – hard to mess that up, but my brows are ruined! I was very clear that I only wanted a cleanup as I am very particular about my eyebrow shape and she decided to take it upon herself to reshape them as well. Not only were they shaped in a way I don’t like, they were also uneven and NOT symmetrical.
When I got home I still had leftover wax on my face. My skin was also very irritated which I have never experienced before in the years I’ve been waxing. They gave me a bit of aloe before I left, but that was it – and I had to ask for it.
Please save yourself the time and money and don’t go here. Your appearance will thank you.

Do not have Botox here! I was told before making my appointment that it would be administered by the Dr. There was no Dr. On site when I arrived. Instead I received my Botox from a lady claiming she was a nurse. The Botox was inferior and I got no results. Don’t waste your money!

I have been a client here for a long time because this spa changed my life. This is the best place to come for facial treatments. Vickmay thoroughly understands the biological processes behind acne, aging, and other skin imperfections. She is great about personalizing a daily regimen for your skin type. I’m always greeted with a hot tea or a glass of wine. I leave feeling relaxed and renewed. I would recommend Vickmay to everyone who wants to see a change in their skin.

My mouth is on the floor as I read the negative reviews of Vickmay. How could anyone say anything negative about such a lovely, warm and caring person? I started seeing Vickmay 9 years ago when I moved to Austin and had some pretty bad sun spots on my face. With her care and my adhearing to her very carefully planned morning and night routine, the sun spots vanished and I had beautiful skin a year later. 9 years later I am still seeing her for facials. I would trust my skin to no one else. Not only do I see her, but my Mom and all of my friends make appointments with her when they are visiting from out of town. She is an angel to us. She is incredibly knowledgeable and enjoys what she does. I recommend her to everyone that wants to have beautiful skin and is ready to make a committment.