Walmart Supercenter

Say No!!! to the automotive department!!!
I came in at 10:24am today, was told it would be 1 — 1 ½ hours and 3 people were scheduled in front of me.
After 2 hours, I asked what the status of my turn was. They said that I was next.
40 minutes later, I saw that my car was still where I left it. 2 hours and 40 minutes later!!! I was 4^th in line at 10:24am. So…
I went to the counter and asked for my keys. After a few minutes, she held her arm out and dropped them in my hand. No words spoken. No apologies, no explanation. No care.
I left, and am glad that i didn’t give them any of my money.
I went straight to a local business, Salem Automotive, and they had my new battery in within 30 minutes of arrival at the same price FailMart was going to charge me.

I know you have to buy bags. But she didn’t even ask me if I wanted to buy one. Plus she should have asked me if had more than 2 items. So you are an idiot

Beware of the nail salon. Crazy lady was mad about doing my nails today. Go home then wtf. She was extremely rude and passive cussed me out in what ever language she speaks. U are a trip and u need to get it together bitch u do nails sit down

I’m hopping on the bandwagon in saying this is absolutely THE WORST Walmart in which I have ever stepped foot. I only come here out of convenience.
I don’t mind the parking, I don’t mind the crazies. The most infuriating part of this place is the incompetency of everyone in their pharmacy department.
Last week, I stood in the consultation line for 30 minutes only to be told that my insurance card did not have sufficient information on it. I was told they accepted it, but to gather the information they need to find my benefits and come back later.
Fast forward to today — — I am sick and have a prescription for antibiotics waiting for me at the pharmacy. I made a point to straighten things out with my insurance company before coming in. I gave them my insurance information and am promptly told, by a woman who could barely form a complete sentence in English, that they are not in network with my insurance as of the beginning of the year.
Why was I told they were? Why the BLEEPING BLEEP did I waste my time? Now I have to wait two days for my doctor’s office to reopen so I can have them transfer my prescription to the HEB on Mueller.
I despise this place and their utter incompetency. Why do you have 5 pharmacy techs working in the back and only one at the register?
These same people were the ones that repeatedly charged an old HSA card even when I asked them 3 SEPARATE TIMES to remove it from their records.
THIS STORE BLOWS. I thank the higher powers every day that the HEB on Mueller exists. This place is a suck hole and everyone inside is Satan. Avoid at all costs.

Come, see, experience Austin’s most Notorious Wal-​mart! Where…
— The staff run, duck and dodge like a deer in the woods if they happen to run into you by accident. The Spanish speaking ones pretend not to speak English, and when encountering a white man who speaks Spanish fluently, calling their bluff, just toss their price guns behind them and take off without looking back
— Cashiers on the night shift give you the evil eye for interrupting their favorite romance novel & daring to purchase a product that provides them with a job (how DARE you!)
— Customers get to play Russian Roulette (for free!) in the Parking lot with all the lovely wanna-​be gang bangers hangin’ around, chillin’, just doin’ their thang
— might possibly be privy to a free strip show — (i.e.) get to see a women get out and change clothes behind her car with the trunk open, wearing only a thong (true story)
— get run over by a bus in the parking lot
— get run over by a pick-​up in the parking lot
— get food poisoning at the Mc-Donald’s — if you’re lucky, as ½ the time when you order they forget to even provide you with the food that you payed for, («What? When did you order?») [Save your receipt].
There is something going for this store though — unlike the Target stores in our neighborhood, they DO seem to keep things in stock (except Cell Phone models, which seem to be constantly stolen despite the fact they don’t work).

I’ve been here a few times out of convenience, and I always get hit up by panhandlers in the parking lot with their sob stories about how they ran out of gas or their car broke down and they are just trying to get home (haven’t heard that one before!)
I decided to write a review this time because yesterday I went in there and I found the smallest onion in the bin, and got accused by the cashier for breaking open the bags of small onions to get it — because they «don’t have onions that small in the bins.» I assured him that it did, in fact, come from the bin. Then he said, «Well, I am going to have to charge you for a large onion.» I said, «Please do, since the are by the pound.» I mean, really… I’m there buying $ 180 worth of groceries with my own hard-​earned money, not food stamps, and you want to accuse me of being a deplorable miscreant, to save 60 cents?

Bad place to pick up photos. After years of ordering photos at
for pickup at this Walmart to pick up in the store, I have noticed that they have poor organization, and therefore often have difficulty finding my order. It was inevitable yesterday that they could not find it at all, and sent us home without our order. Although their online photo store is remarkably versatile and helpful for gifts and photo production, the in-​store pick up is a very difficult experience for the customer.

ZERO STARS!!!
Oh my god this was the rudest shopping experience I have ever had!!!
Every employee was difficult to even ask for assistance. First I tried to asked the girl in the photo lab for help. She totally ignored me and didn’t even look at me while bagging trash. I had to say excuse me and then I asked for the kisok to print the pictures were. She told me where to find them instead of taking me there which is kind of a customer service related thing you would do. Then after they didn’t work I went and asked another employee for help that was working in the videos she just said go ask somebody in the photo lab. So I returned to the rude girl in the photo labs she then just dismissed my need for help and gave me an explanation that I needed to bring my own cord and that’s why my phone wasn’t working. I gave up on that and went to look for chalkboard paint. I started in the craft section no help there. I then went to the paint section the person there didn’t really even offer to help either. I then tried to find the Christmas holiday seasonal section. Everything in the store is all over the place. I asked an employee where is the seasonal stuff was she said what is that I said you know holiday she said I don’t understand I said holiday is in Christmas. She said well it depends what you’re looking for. Are you kidding me wrapping paper holiday decorations excetera she says oh that’s in the garden center. I go to the garden center finally find tissue paper. I then try to check out.
Joe (young Hispanic male) is in the seasonal section close to the register. I walk up to the register and put my stuff on the counter. He looks at me, I said, «is this working, is this open?»
He said, «I don’t know «, I asked if he worked here he said yes obviously he’s wearing a name badge and vest.
. I asked if he was able to ring me out again he said he didn’t know if the register was working. Reluctantly he came over and well off the register was working he checked me out without any acknowledgment. Where the hell do they hire these people! This is got to be the worst Walmart I’ve ever been to! Even for Walmart this was by far the rudest people ever

Dirty, product I was looking for wasn’t there (I can find it at any other Walmart). Low in stock to none. Maybe I just come in bad days. I feel visits here never have anything for me to buy.

Oof, it seems I’m not alone in my discontent! ;P
You know how when you’re in a store, or a restaurant, or just… a general business. You know how when you meet a person, maybe it’s the Office Manager, or the waitress, maybe it’s the hair stylist, and you can just TELL they hate their life?
You know how when they scrunch their face up at you, or completely ignore you, instead, even though you’re standing five feet in front of them, waiting patiently while they continue their personal conversation with another sales associate? Like when you ask them for help and they sort of scratch their arm, go, «Umm» for about thirty seconds, and provide you with the most asinine response known to man, then turn back to their conversation? You know how when that happens?
Well, that happened to me, tonight.
I walked the 60 miles between the Market side and the Garden Center, trying to find one of those pressed plastic chairs you get for your garden. When I entered, Shaniqua (sp?) and her _​friend_​ (associate Jose) were chatting with each other, piling and unpiling the same small stack of pallets over and over (I know, because I had to stand there and watch). The reason still escapes me, but on we go…
Instead of bothering them at that time (from their super busy work!), I opted to walk all the way to the OTHER side of the Garden Center and flagged down an older gentleman (who was so hard of hearing, I had to actually shout– I felt bad!), and when he told me– so predictably– that he didn’t know, and that I’d have to ask the other two, I just KNEW it was going to be painful.
I stood in front of them as they privately tee-​heed for 5 minutes. It’s not a hugely long time, no, but I was in a giant rush, and… shall we not forget that I _​was_​the customer? I had to interrupt them with an, «Excuse me, could you tell me?» but it was either that, or stand there waiting all day.
The girl didn’t know, and moreover, she looked like she really COULDN’T care! She lazily pointed (for about a millisecond) at the corner of the room and said if I didn’t want a folding chair, she didn’t know. I _​really_​didn’t!
The guy said that they’d _​had_​them, but that they were sold out (super helpful!). Prompting for more info, like… if they’d get more in, or when abouts I could find them again, proved absolutely pointless.
And then, when I asked for the girl to point once more to the folding chairs (I thought I’d consider my options), instead of just walking me the 40 ft, and maybe offering some assistance to help get them off the higher metal shelf (where they’d all just been flung), she walked away.
I’m telling you… no one should hate their job so much that the customer ends up walking away with their apathy. Like a plague.
«So how was the store today, dear?»
«I think I caught some chick’s malaise. =XX»
My recommendation? Find someone who really wants to be there, Walmart, so we can stop walking away thinking you, too, could give a rat’s ass, and let Shaniqua find something she likes, so she’ll stop passing on this disease like it’s VD. =P

A solid 2+ stars from me for yesterday’s visit. The place is not that easy to get to and the parking lot was configured by a monkey getting back at someone for a bad banana … but I digress.
My visit was to get some repair work done at their vision center on a pair of reading glasses I had purchased thru them a year or so ago. Great service from two very friendly people. I was in and out of there in under 15 minutes with a nicely repaired set of specs. Thanks guys, I was pleasantly surprised.
Now I can see to write my acid tongued reviews again. Woo-​hoo!

bare basics Walmart. I don’t shop here due to lack of choices, they do have a lot of items but not many options.

I don’t like Walmart but I go when I have to. A gift card brought me to wallyworld today. I went at 11:30 on a Thursday. I figured it couldn’t be that bad. This Walmart used to be decent, but started to get worse and worse, and the last few visits have been a total waste of time. Today was no exception.
Before I continue: I should mention that the last time I came here (August 2014), they were out of the one item I needed: skirt hangers.
Strike one: when I entered the store, I asked an employee at the front if they had hand baskets. I got a longwinded story about how they bought two dozen a couple years back, but they’re all gone, do you want a paper bag, etc. No hand baskets. Even the Albertsons that used to be on Riverside had ONE hand basket if you were willing to hunt it down.
Strike two: I needed size 3 avent bottle nipples. In stock? No.
Strike three: I try to get something else for junior. But everything was disorganized, messy. Although the shelves APPEAR leveled (items brought to front), the items are not in the right place. The most frustrating thing: FEW SHELVES in the toy department had price tags on them. Those that did had items that didn’t match the tag.
The only saving grace of this visit was the old lady with the killer beehive who I walked past as I left.

I like Walmarts in general. They offer the bottom 99% of America a middle class lifestyle with great values in food and material items. This Walmart is below average. If you come here on your lunch hour expecting to do a little shopping, buy your lunch, and make it back to your office with enough time to cook and eat your lunch, allocate an extra 10 – 20 minutes to stand in the checkout line. My number of purchases disqualified me from the «Speedy Checkout» lanes and there were only two regular checkout lanes open. In the first one I tried, there was a lady with two shopping carts worth of purchases. Most of the other shoppers here had shopping cartfuls of stuff. Government welfare checks sure go far.
The availability of items at this Walmart is less than at the Parmer @ I-​35 Walmart. I was able to find a higher-​end model of a hygrometer there that I couldn’t find at this Walmart.
The best thing about this Walmart is the staff. They are friendly and cashiers are extremely patient dealing with lazy or apparently dyslexic customers who can’t bother to read the final cost of their purchases on the cash register and instead ask the cashier multiple times what the cost was. I wouldn’t have the patience to work with the customers here so the staff is amazing.
I’d also be annoyed with all the little kids running around playing and screaming while their parents are distracted by shopping and clearly not watching them.
There is also a neat pond at the south end of the parking lot across from Goodwill if you manage to have enough time left to visit it.
Avoid this Walmart at all cost. You might begin your shopping trip in a good mood but you’ll leave depressed and angry.

I love this Walmart! The lines are always so long that I end up taking half of the stuff out of my cart — always saving money here!!! :)

I will be the first to admit that I refer to this Walmart as the «ghetto» Walmart. However, it was at this Walmart that I walked away from the register and left my credit card on the counter. After realizing I forgot my card, I almost didn’t go back thinking my card was surely maxed out by now. But I did go back, I was shocked to learn that my card was turned in to customer service. I was incredibly thankful. The experience taught me to not judge people so harshly because of their financial status, race or occupation.

This place is really the worst. It’s understaffed, and needs serious cleaning, remodeling, updating. It’s close to my house so I have to go out of nesscessity, but being such a huge company, wal mart needs to invest a little more in this store.

I wish there is no stars
Today is monday feb 23^rd i was standing in line at on of the cashes, it was a black young girle checking customers out, and talking, laughing and playing with another girle, counting money and miss counting and counting again coz she is playing, i was pissed off after a long working day i just want to pay and get home,
So i told the cashier that if she postpone her playing tell she dont have customer, her answer was i can talk and play when ever i want…
Wawwwww
Nice response

Hearing everyone call this the «ghetto Wal-​Mart,» I came in with low expectations. Heck, I’ve been to this location years ago and I remember feeling like I was more in an unsafe flea market than a Wal-​Mart.
But this is the closest location to the office and I needed to pick something up during lunch. So, to Wal-​Mart I go. I managed to find the office supplies, get to a self checkout and left with everything intact. Mission accomplished.
On a positive note, at least around lunchtime, the store isn’t too crowded and it’s pretty clean.

I’d drive across Austin to a different Wal-​Mart. This one is a hot mess. Bomb threat and gun man evacuations a few times. Cops all over the store all the time. Assaults in the parking lot & Car robberies are a regular occurrence.

This is the Wal-​Mart location that has made me hate all Wal-Mart’s.
It’s less than 5 minutes from my house, and unless I go early morning shopping (read before daybreak), I avoid it.
Considered yourself warned.

What does the fox say? He says that if you are thinking of going to this Walmart, you need to have some sense knocked into you and you need to go spend your money somewhere else.
GERING-​DING-​DING-​DING-​DINGERINGEDING!
What is up with the maze of a parking lot? I appreciate that you wanted a grassy area in the middle of your lot, Walmart, because trees are nice and I’m sure the workers and patrons appreciate having some benches to sit on… but seriously? Trying to find a parking spot is like navigating the god damn Labryinth. What’s waiting for me in the middle? The Goblin King? The Minotaur?
No, I’ve got it — it’s a friendly horse, right? How am I supposed to talk to that horse? Through mo-​o-​o-​o-​orse?
Just kidding — that parking lot is not nearly as bad as navigating the checkout lines. We are all adults here, but no one knows how to form one or two lines for the self-​checkout. If there’s one line with several people, then someone will form a second line. If there’s already a line for each side, some brilliantly impatient person will form a third. (How does that even work?!) In typical Walmart fashion, there’s usually only 3 – 4 checkout lanes open and about 50 people waiting to check out. Hope you’re not in a hurry!
Only problem is I am always in a hurry. If I’m at this Walmart, it means that I am on my 30 minute lunch break and I needed some item I couldn’t find anywhere else in the area. Maybe it’s medicine, maybe it’s food that I can make myself, maybe it’s something completely different — whatever the need, I’m only at this place as a last resort. Oh — fantastic news! There’s a new H-​E-​B on 51^st street! HALLELUJAH, THANK YOU, SWEET BABY JESUS. I’m never coming to this place again.
One last thing — this Walmart is not ghetto, it’s not in the ghetto, and Austin doesn’t have ghettos. Let me repeat that, for those of you not in the know — Austin does not have ghettos. themoreyouknow. gif

Ok so this Walmart is a lot better than the one on Burnet/​Koenig. This location actually has the stuff I need. Despite the slow cashier lines, I don’t have a problem with this location.
Since when did they hire someone to check receipts when you walk out the exit?!!
I wanted to write a review for this place because a kind elderly woman was checking people’s receipts as they exited after shopping. The only problem was that this caused a huge line to form inside, which made it hard to go in. This ain’t no Costco!