Whataburger

omg i love whataburger so frickin much i love the chicken tenders with extra gravy on them and i also love the tacos they are bae goalz to the max i know i live in the 70s im a time traveler i like to eat pigs and i love to drive me bicycle around town and go to eat at whataburger kk byeeeeee thxx!!!

Just got back to the office, little bit perturbed. For one I asked for no fries, just a patty melt and tea. Got charged for ff, and there was a nasty curly hair on them! Already added a picture. Also the guy, Aaron, taking money makes you hold the CC reader. So I have to sit there with my arm out, which is not very comfortable, wait till it processes. No one else ever does this when i come through here… or anywhere else for that fact. You should just take my card and swipe it like everyone else. Guess he doesn’t care about the customer in the fact of its an annoyance for us to hold the card reader. If its cold or training we still have to keep our window open and arm out holding this thing??? Not in love with that idea.

TERRIBLE service. There was a line to the door and NO cashiers taking orders. When I was finally helped they got my order wrong and when I pointed it out they blamed me for the mistake. Then the cup they gave me literally had a bite taken out of it. Like imagine a little kid chewing on the rim of a styrofoam cup, that bad. Will never visit this establishment again.
EDIT: When I got my food the burger was barely warm and the cheese wasn’t melted at all. And they gave me a medium sized fries instead of the large fries I ordered. See the pictures…

Stopped by to eat today and a girl with long brown weave who worked there was SO rude. Worst customer service ever! Love the food but she was rude. If you don’t like your job then don’t work here!

Worst customer service, just plain rude. It’s like a classroom without a teacher. Who knows what they’re doing to your food and I’m sure they barely pass health inspections.

Heaven on earth y’all! I went SXSW weekend and they were super quick even with the mass amount of people. You have to get the spicy ketchup, it’s the key to making it amazing.

What is wrong with this place??? The drive-​thru guy handing me my food, I believe his name was Josh, He was wearing a dirty blue dish washing glove the whole time he was handling my food! He was in such a sour mood.
Again this location FAILS to have quick service.
I don’t know what Josh’s problem was but he kept beating up the counter.
Like literally punching the counter… repeatedly.
This place needs better employees and faster service.

I love good burgers. I’ve been to multiple Whataburger locations when I travel in Texas. It’s always a solid burger. When I remember to request no lettuce I enjoy it more. I get the #2 double cheeseburger. I add ketchup and usually take off some of the pickles. It’s not the best cheeseburger you’ll ever have, but you won’t likely be disappointed. One thing that was disappointing was that there was no wifi at this location.

As a tried and true Texan I love Whataburger. I love the sauces and the giant burgers. Lots of fatty choices on the menu! Would like to see a couple more healthy items on the menu but wouldn’t turn down chicken tenders any day. The ones at Whataburger are always big, juicy, crispy and the gravy is delish for dipping! Never watery like some other restaurants.

Great place for a patty melt as hangover food any time during the day!

I love Whata Burger but this was terrible cold burger definitely not made to order the entire place was filled with trash

I really thought that visiting Whataburger was something that I HAD to do while I was in Texas. I thought it had the same kind of cult following as In n Out Burger, which I’m still not sure about. In any case I’m hardly a fast food aficionado, but wanted to see what this retro looking burger joint was all about.
I ordered the regular Whataburger meal because I figured I may as well go classic. After I ordered I asked for some sauces and the cashier looked at me like I had 10 heads. We stood in silence for a good 30 seconds and then I asked if sauces cost extra money, and he explained that it does. I gave him an extra dollar to pay for the «famous» honey BBQ sauce and the jalapeño ranch and explained that I was from out of town. He gave me my regular sized cup to get a soda while I waited for my food. And let me tell you… they sure do like things bigger in Texas! The cup was like XXXL size. As a big time soda drinker I was pretty damn happy, but I can only imagine that the super size cup must be very close to the size of a small child.
Finally I got my food, and a very nice employee came over with a tray filled with condiments. How nice! I love that they have regular ketchup and spicy ketchup, which is something I wish they had everywhere. (As for the sauces, the honey BBQ sauce is good but nothing special. It actually reminds me almost exactly of the regular old BBQ sauce that I have gotten for free in the past from McDonalds. The jalapeño ranch is the secret winner here.) The burger and fries were… fair at best. Underwhelming, really. I feel like I could probably never have another Whataburger again and would feel totally comfortable with that.
It was interesting to read the reviews about this location because I did have such a totally different experience than most. The customer service was awkward, but ultimately friendly. There was 1 person in line ahead of me, and the service was expedient. I am literally shocked that some people have had to wait for their food for an hour. For such mediocre food? I’m not sure I get it. Go to Chick-​fil-​a, guys.

A lot of people I trust suggested that I try Whataburger and I’d been anticipating checking this place out when I went to Austin. I hope this place is an anomaly, and other reviews seem to suggest that it is. So many things wrong with this visit…
Service is terrible here. I got to the front counter and the guy working stared at me for a full minute before taking my order. It was awkward and creepy. This should have been my cue to leave.
I was given my table marker and I went to find a seat. Not a single table had been wiped clean. Several had clear mustard and ketchup stains streaked across the surface. After some serious internal debate, I picked the one that looked the least dirty and sat down.
It took 45 minutes to get my food. 45 minutes! At a fast food burger joint. It wasn’t just me, some of the other patrons in front of me waited just as long. The place was maybe 30% full.
On the positive side, my fries were nice and hot when my order arrived. My burger was lukewarm and the cheese was not melted. I ate it anyways because I was hunger, but was underwhelmed.
I won’t ever go back to this Whataburger, but I will give the franchise another try next time I’m in Texas.
Go here when… wait, don’t go here at all.

Whataburger!
While visiting Texas, I had to try Whataburger and I’m so glad I did! The place reminded me of just another ordinary Burger King, but I didn’t care. The burger was juicy and scrumptious with all the right toppings and the fries were hot and salty.
So good. Thanks Texas!

** IF I COULD GIVE 0 STARS I WOULD**
I’m thoroughly disappointed in this fast food chain. I’ve heard good things about whattaburger and I’m not sure if it’s because this location is horrible, or if the food is un impressionable.
This place is absolutely disgusting. The floors are so greasy and oily that employees are slipping and sliding all over the floor. Additionally, all condiments are so gross. The rappers of the ketchup had old ketchup stains all over the packets. My friends and I witnessed an employee pick up trash off of the floor… And then handle food after that multiple times. That has to be a violation of the health code. Their utensils and everything are all over the place and unorganized. I seriously felt like I needed a shower after that.
All in all, if you want to try the food, I suggest going somewhere else because this place is an absolute dump.

Whataburger, I can’t even handle you right now. We got in line at 1:30am. It is now 1:56 and we haven’t even made it to the window to pay. And yet we’re stuck. Unable to jump a curb to free ourselves we are at the mercy of those in front of us. But they’ve been at the window for ten solid minutes and have yet to be greeted. A girl has gotten out of the car and vomited several times in the span of waiting for their food. Someone else in the car keeps yelling for biscuits. It’s comical but it isn’t worth it.
It turned out to be even less worth it when the BBQ chicken burger was rubbery and thrown away, deemed inedible. And less worth it still when the «potato patty» veggie burgers were made of cold hash browns topped with u melted cheese and cold, wilted vegetables. So much for a delicious vegetarian secret menu. The only thing done right was my sausage biscuit sandwich. I lucked out. Best stick to breakfast food here for post bar food. But don’t expect fast service or a meal worth paying for. I’m disappointed in you whataburger!

Walked in, placed order for whataburger with cheese and bacon and large onion rings. Simple enough right, wrong! I understand it’s busy but when my burger sits on the counter for 15 min and 5 others that got there after me get their meals before me, that it’s not cool. I finally get it my burger is cold to the touch the onion rings had been dried for a awhile, i then voiced my concern and that guy instead of being apologetic he said no it hasn’t been sitting there for that long, I said it did I had been watching the bag! It had grease already seeping through. I told him touch the burger, he said I feel some heat still coming from it. Really?!
You know I don’t have to come here but I do out of convenience, because of hours and proximity to my work area. Anyway reported to general manager, this was poor customer service.

I knew it. I knew it. It was SXSW, we were hungry, every place was closed… except Whataburger. It was a few blocks from the hotel, and it was the inevitable choice because whatever the other late night dining option in Austin was didn’t want to answer their phone. Stood in the line of drunken shame to order, ate at the horribly kept dining area, and felt the meal for the next 24 hours. I should have known better, and so should you after reading this.

Sooo slow, worst service ever. Waited over 30 minutes for a burger and there were ten people in the entire place. Under staffed and slow in general.
Taxi driver warned us they take long but didn’t believe it could be this bad until we actually came. Also police officer who stands outside is a jerk and ready to arrest anyone who seems to have had a drink.

This chick in the drive thru had the biggest attitude and I have no idea why. My husband was ordering a burger and she was interrupting everything he said, it was so rude. He was talking at a normal pace but she kept cutting him off before we were done ordering. Suddenly she was telling us our order total when we were still talking. My husband said «I was needing to order something else, is that ok?» To which she replied «Yeah, you don’t have to freak out on me.» Honey, no one was «freaking out» on you. After this happened we just turned the car around and left.
If a manager reads this review, this happened at your store on March 21^st around 11:50am.