Pavilion Hotel

I found this hotel to be really cute, sweet & a little above average.
The highlights: the staff was awesome, the location is unbeatable, the wine and cheese party in the evening was a great touch, the breakfast was delicious. The grounds are very pretty.
The only aspect I don’t love was the room compared to what i paid. I stayed for 1 night it was over $ 350. It’s a super average room and a really expensive price. But it’s across the walk way from the beach and it’s really cute. I would definitely stay there again, but would need to go in the off season or get a discount.

I still cant believe we spent $ 450 a night for this POS place the location was the only thing it had going for it. First off the room was TINEY! None of the furniture had drawers to put clothes away (probably to make the room seem bigger.)The walls are paper thin. Our first morning the toilet overflowed I called Housekeeping no answer then I called the front desk I explained the urgency, no response, after one hour I finally went down to the front desk and they said «Oh we know we will send someone as soon as we can» lucky for them I shut the water off .said we had a patio, no patio. No view. The next day the toilet overflowed AGAIN! We told the front desk to please fix it while we go to wine and cheese the wine was OK the cheese good but the toast they served with the cheese had to be a week old. The breakfast was poor at best they served this thing they called Quiche it had the texture of plastic and tasted terrible. That evening bathroom door handle came off my wife was stuck inn the bathroom for 15 minutes.
I seriously don’t know how this place could get a two star let alone 5??? Someone actually said in their review the rooms were well kept and roomy??? This place must pay to have their negative comments taken off of Unilocal.NEVER AGAIN!!! They offered to take 75.00 off the bill but when you are spending 900.00, a measly 75.00 isn’t much. For what we went through we should have been comped at least a nights stay…

Booked through
. A bit pricey for the hotel, but probably one of the top places to stay as far as location to all the shops and restaurants and the beach. Rooms are a bit small, but everything worked unlike other places on the island. Staff was in uniform and were okay. Decent complimentary breakfast in the morning with good coffee, bacon, fruit, yogurt, but the egg with spinach was rubbery. Bed was turned down each night with a mint on the pillow. The bedding is top thread count and comfy. Beach towels were complimentary which was nice to use across the beach to lay out. Courtyard is nice to sit in.

The best hotel on Catalina Island. Very nicely remodeled and in the right location. They have a good breakfast that could prob do without the spinach mixed eggs. The staff is nice and the rooms were clean.

Nice enough room, but I don’t get it — they haven’t trained their staff! I just called to ask if they have room service and the guy (literally) said «I don’t know.» And when we checked in, I asked the lady at the front desk about the publicized «priority reservations» for island activities for hotel guests and she, too, said «I don’t know.» Apparently, despite the $ 350 charge for the room, they haven’t even provided a basic orientation for hotel staff!

My family and I traveled to Catalina for a mini vacation. This hotel has everything we could ask for: a Hawaii like courtyard, a fire pit, a lounge area with amazing views, a superb breakfast and afternoon wine and cheese. The staff went above and beyond to assist us during our stay, Lisa Aguilar in particular was amazing and should be recognized for her efforts. I don’t usually write reviews but I was compelled to write this review because this hotel and staff were exceptional.

My friend and I had an amazing two night experience at the pavilion hotel. All the staff members were extremely polite and professional. The hotel offers a free wifi, breakfast from 7AM to 10:30 also free cheese and wine from 3:00 to 5:30. Our room was very nice and clean. House keeping offered us more towels, water, and chocolates. When we were out tanning on the courtyard with our bottle of moscato a staff member offered us a wine bucket with ice. Little things like that meant so much to us so Thank you to everyone at the pavilion hotel so much for making my birthday weekend and my friend who graduated from CPPU so special.

This hotel was great for my families stay! Everything was taken care of for us including holding our bags after we checked out until we left for the boat back home! Gorgeous grounds, impeccable rooms with plenty of space to relax in, not that you will be in the room much with the relaxing setting to hangout in all afternoon!

Stylish ambiance, sweeping Views, current sensibilities… as you walk through lush gardens with sumptuous lounge chairs are tucked in the open courtyard … Just lovely
Great place to stay !

My girlfriend and I stayed at the Descanso suite for 3 nights and it was the best experience I’ve had in Catalina! Room was exceptional and the huge marble bathroom made it even more spectacular. Staff was amazing and catered to all of our needs.

Special surprise trip with my wife and daughter. What a wonderful hotel. I’m a bit of a hotel snob. All the niceties were appreciated too. Free wine and cheese in the afternoon and a great breakfast spread in the mornings.
The community they keep is just the added bonus the rooms were top notch

Stayed here for three days and two nights with my mom and goddaughter. We had an absolute blast! A big thank you to Violet at the front desk for her kindness and all of her help and patience. We greatly enjoyed breakfast each morning and the wine and cheese hour! The beds were soooo comfy and the ambiance outside was lovely. Great location and very accommodating to guests that are leaving late in the evening. We were able to leave our bags all day and still use the facilities when needed. A private changing room was offered as well. Thank you! I can’t wait to bring my husband back to see how fabulous your hotel is!

Came here with friends for my birthday. The staff were awesome and the breakfast was so fresh and good. The view of the ocean while eating breakfast awesome. The rooms cozy and comfortable.

I wish I could give this place so many more stars!
I stayed here awhile back for a birthday trip, and I wasn’t disappointed in the slightest! The staff is so friendly and so neat, it feels as if you have known the staff your whole life.
The rooms are well kept and roomy! They have a nice bathroom and nice tv and have less than second walk to the beach. Not to mention the fire pit! The hotel had a fire pit and patio that is accessible ²⁴⁄₇. The fire pit is so nice to relax next to at night with ocean waves in the back.
The hotel can be a bit pricey, but it’s worth it! And you can get good deals on 2^nd party sites like
or Expedia! Will always stay here!

Not happy about our small room and the ants!!! It’s everywhere in the bathroom!!! You can also hear the music and footsteps from the people staying above our room. The light bulb in the bathroom was also burnt out and needed to be replaced. The sliding shutter doors also won’t shut and needs to be fixed. I tried calling front desk for more towels but I guess they stop answering the phone after a certain time. Also, they don’t monitor who partakes in the wine and cheese hour. The fire pit was surrounded by people who were not even guests of the hotel. This is our second visit here and I’m disappointed this time.

This is small little cute hotel. However they are not so good with noise. We can hear kids talking outside, the neighbors open or close their doors. That’s a minus point for this hotel. Overall this hotel is still ok, next to the beach. We can walk around pretty easily.

Booked via Expedia for 2 nights (Thursday — Saturday).
My bf and I booked this hotel because of the price and the great reviews via Unilocal.
Location: Walking distance from the dock to the hotel which is nice and convenient. It’s next to shops, restaurants, and bars, so you don’t need to rent a golf cart (unless you want to have fun driving around town in the shortest amount of time).
Check-​in: Line was long when we got to the hotel (no surprise because we all got off the boat at the same time). However, the line moved quick and it was easy.
Room: Small room but enough space to have around the bed. Clean with tv, thermostat to control the temperature in the room, desk, and chair. The room provided maps, list of things to do on the island.
Bathroom: Spacious and clean. The closet is located in the bathroom, which is odd but didn’t bother me. They also placed the coffee machine, tea bags, cups, and fridge in the bathroom as well near the sink (toilet and bathtub in separate room, so it’s not too bothersome).
Additional Amenities: Free breakfast (thumbs up!) with free coffee and juice, free wine and cheese in the afternoon. They also have private changing areas and showers if you just came back from the beach and you need to shower. The front desk was extremely helpful in providing information about the city and maps for hiking.
Worth staying? I would stay here again. It was very convenient, and you’re within the Avalon city which you’re close to everything, including the market. No need to rent a golf cart (I like to walk, so I didn’t mind it while exploring Avalon). The room was nice enough for us, and the service from the hotel staff was very pleasant that they made it a memorable visit. =)

We came here for a romantic getaway, and it was everything we hoped it would be. First and foremost, the location cannot be beat. It’s a short walk from the ferry and the resort is only steps from the beach. The landscape is beautifully manicured, it looks very much like Hawaii with giant palms, green grass and tropical plants and flowers. As we walked to our room, I kept stopping to take pictures because I couldn’t believe how gorgeous the grounds were. It set the tone for a wonderful weekend.
Our room was beautiful, a mini fridge is provided so we walked down to vons and got some healthy snacks for the room. The bed was so comfortable we didn’t want to get out of bed in the morning, and the linens were high quality. The toiletries provided smelled amazing, and the staff was so attentive and we noticed that housekeeping had been in the room throughout the day to replenish soaps and clean.
After a long day exploring the island, we were tired and it was a little chilly out so we decided to head down to the firepit. We met a few other nice couples, and much to our surprise, the hotel staff came out with huge glasses of wine for all of us. To say they were kind and accommodating would be an understatement.
Another kudos to the integrity of this staff: we initially booked our stay for 3 nights, but due to us not being from southern CA, we didn’t factor in traffic on the 405 and missed our ferry. We were so bummed. We called Pavillion and explained we’d be on the next ferry in the morning, and had to get a room in LA. Upon our arrival at the resort, they informed us that since it was out of our control, that they wouldn’t be charging us for the night we missed. We were so grateful. That amazing customer service set the tone for an incredible stay, and is the reason we will always come back to Pavillion.

What a perfectly charming hotel. There isn’t really anything negative to share. 1.) Great wine and cheese tasting, commentary to guests, 2.) Perfect atmosphere, 3.) Great continental breakfast, 4.) Superb service, and 5.) Excellent location. Will return again.

This was a really nice stay. We go there early in the morning, and they let us have their complimentary breakfast! Its a great spread with lots of pastries, boiled egg, and some cured meats. They have chobani yogurt, cereal, and oatmeal. The best part is their fancy coffee machine. They have espresso, latte, mocha, you name it! With a real milk foamer and everything. I wish the fire pit was a bit warmer, but great places to hang out. In the afternoon they also have free wine and cheese event. they give you nice BIG glasses of wine with 4 different choices. The only downside was we got the room ALL the way in the back… like ALL the way back, underneath the stairs. It was dark and damp… we felt like Harry Potter except we were paying an arm and a leg to stay there. we ended up paying $ 40 extra to move down 10 rooms so at least we could see sun