Turnberry Isle Miami Spa & Fitness Center

Are you 90? Great news: Turnberry is EXACTLY like you remember it from your 50s!
This review is for the spa and pool. In a word: ghetto.
1. Health hazards and poor maintenance. The spa is outdated and downright unsafe. See pictures of the steam room. The pool had loose steps and gum stuck under the deck.
2. Tricks. Check your bill – we had fake line items on ours.
3. Poor service. Staff was inadequate and under-​informed.
The spa was downright gross and unappealing. Our «Fiji» bath treatment was a hot bath in a brightly-​lit locker room (they couldn’t turn down the lights) with Suave-​smelling bath gel and a plastic orchid on a tray. So Fiji! So relaxing!

Went in for the Couples Floatation Experience, although we were told we can’t be together at all during the experience it wasn’t that bad. Really wish I would have had a heads up that we wouldn’t be able to experience anything as a couple. It was very misleading, since it was named Couples Experience. The actually experience in the pod was slightly uncomfortable, because I didn’t really know what I was supposed to do. I ended up getting out 20 minutes early and just spending some time in the women’s locker room. The locker room had all the essentials, was extremely clean, had a large container with water and lemons. The locker contained a robe, sandals, and towel. As you approach the showers there is a very relaxing steam room as well as face towelettes in ice with cucumbers by the door for when you exit. The showers were also very clean and well stocked, right outside each shower they had two towels and a face towelette as well as a fresh razor and shower cap. Once inside the shower there was aromatherapy shampoo/​conditioner/​body wash. I would return but only for the steam room & very well cared for locker amenities as well as very kind and helpful staff. My bf didn’t have such a great experience being that he was alone throughout the experience although we were told we’d be together and his steam room was out of service. Just don’t advertise as Couples Experience and write that the couple will be together, when in reality they won’t until the end in the lobby.

Ok so let me start off by saying that the actual therapists are great but everything else is terrible! The front desk service is horrible now that anna is no longer there. The girl there is tanisha or somethings like that and shes very rude. Prices are crazy high for what u get. One of the saunas was broken n the other one i was super dirty n the tiles on the floors were broken n some missing. The waiting room lounge chairs were super dirty and if u sit in the balcony the only view u have is the valet, no privacy at all. Also they do not give u disposable slippers all they have are rubber shoes that several people wear. Its gross !!! I would recommend u save ur money and go to another place

What a great day at the spa. Did two exercise classes (gym was 3.5 stars) and then had a well deserved massage by Gloria. She was amazing (5 stars) Appreciated the hot bed and warm pads she placed under my shoulders for support. The pool is lovely and the staff are great, but it was next to impossible to get a seat as the guests hoard them. Half the chairs are «taken» yet empty.
The food (at the pool) wasn’t very good. Had the rice bowl with Mahi Mahi– I don’t recommend it.
Overall the experience was 4 star, mostly because the staff (including the pool staff, and especially my masseuse Gloria) elevated the average.

I found this spa to be lacking in quality and technicians lacking in skill. The facial was horrible. She didn’t do any extractions. What’s the point! I can do my own cleansing and mask. So disappointing.
The massage was soft. I asked for a deep tissue and it was anything but. I have had better massages at massage envy. What a joke. Additionally, the showers were dirty. No thanks, I can get much better quality elsewhere.

What is there to say other than bring your Bentley here… nice upscale hotel. Nice rooms in jasmine building, gym access 24/7,Marriott platinum checkin desk, points and breakfast offered to platinum members in lieu of executive lounge. Resort fee, but you get unlimited golf balls on range.

Very nice amenities and great entertainment areas. It’s located near very good malls and restaurants.

First time visit to the spa. Overall, a very nice experience and I plan to visit again. I got a 60 min Swedish massage with a hot stone upgrade. I also got a 20 min scalp massage. My therapist was Giselle and she was great. The cost for services only was just under $ 200. 20% gratuity is automatically added and you pay as soon as you check in. I do recommend arriving early. You will have time to get changed, take a shower if you like, and relax in the Lotus Lounge or on the outdoor terrace. I took advantage of the steam room while I waited for my husband to finish his services. Giselle laid out towels for me and gave me a cool cloth in case I got too hot and icy cucumbers for my eyes. It was super relaxing.
Pros: Very clean spa and it’s massive, staff are all extremely pleasant, services aren’t overpriced, spa music isn’t too loud, they encourage you to relax asking if you’d like to shower or use the steam room, keypad lockers, small boutique where you can buy soaps, lotions, etc., refreshments in the lounge including mixed nuts, pretzels, flavored water, and cranberry juice.
Cons: Parking is kind of a cluster. You can valet (probably easiest) or figure out where the self parking is (not easy — we had to ask). Though the spa is clean, I did notice a cracked light plate in the spa room and the carpet going towards the Lotus Lounge is a bit worn. Just cosmetic things. Wouldn’t stop me from visiting again by any means. Aventura is ritzy so they attract that kind of clientele. I smiled and said hello to two guests who were in the Lounge when I arrived. They looked at me but didn’t speak back. Be prepared if that happens to you. Finally, I did notice that you can hear outside noise while you’re in a treatment room. I heard kids outside and a fire truck going past. It didn’t bother me but I thought it was worth mentioning.
There is a hotel and golf course so this would be a nice place to have a weekend away.

Today was my first time at Turnberry Isle, which is actually adjacent from Aventura mall. I visited the spa today for a couples massage and had an overall great experience. The spa is located near the main entrance of the resort. The first floor is the check-​in/​reception area and the second floor is where the lockers and treatment rooms are. The women’s locker room was clean, quiet and had a little quaint charm to it. The showers and amenities were very clean. They have blow driers and hair irons if needed, but I’m a germ freak so I wouldn’t use them– although they looked in decent condition. We arrived 2 hours prior to our appointment and were able to enjoy the spa pool. Please make sure you make it to the cascada pool instead of the Laguna pool. The laguna pool is full of families, squealing tweens and grumpy elders reserving 10 pool chairs at a time. The spa pool, on the other hand, is the complete opposite. My only complaint is that the staff seemed quite lost when asking for directions around the resort. The massage itself was amazing and our couples massage experience was wonderful. I am someone who gets massages regularly and I can say that my masseuse was really great. The massage room was nice and had a very relaxing vibe. I literally melted away on that table. I was skeptical to come to this spa because of the mixed reviews but I’d definitely recommend this place to anyone in Miami– or anywhere else for that matter– who wants to get away for a little and not go to far from home.

I stayed here when the hotel first opened. Upon first glance it looks pretty nice but it’s like those good looking serial killers who are gorgeous but then when you see what’s inside… run like hell!
I knew we were off to a bad start when, after we checked in, we decided to go to dinner and they brought us up a car that wasn’t ours. I’d driven my own black MR2 Spyder and this was some older rental (also black) and the manager even came out insisting this is our car — arguing with me THIS IS OUR CAR and it has OUR tag on it and please take it! Finally after an hour of some hot headed manager they got our car (I feel for the poor saps whose car they almost gave us?) lol. What if we’d just driven it away? I almost felt like it with the way the tall intimidating manager was acting toward us.
Also the next morning we were awoken to what we thought might be the apocalypse, but was just in fact ginormous bulldozers dumping rocks bigger than my whole house onto the golf course to make little façade of fake nature… (eye roll) We asked if we could switch rooms where it might be quieter. We were told a flat NO (by the same guy who insisted someone else’s car was ours) I thought he might offer us 1% ownership after what we’d be through but nooo, nothing at all.
The people who worked there were alright and the property was nice but rooms not very clean (as I’d seen others say– and the place was pretty new then!) They were spacious but with hammering (Oh yes loud hammering at the pool) it really didn’t matter. It’s like, hey, you could be in at a nice pool with a Pina Colada but if it’s louder than Kuwait, maybe you ought to move hotels.
Oh AND it’s not on the beach and a real pain to get to the beach. I’d recommend another hotel instead But not the Westin Diplomat as that might tie in worst ever experiences. Most of my other reviews are four or five stars as you’ll see of hotels. Not these two. Again, remember, not on beach, serial killer theory– good looking on the outside but not good inside. Never will we go there again. I cannot even believe it’s still in business.

So luxurious! Loved my stay here!
The view of the golf course from the room balcony was very nice to wake up to every morning! :) The pools are great for relaxation, the adult only pool is perfect for an afternoon relaxation session as the bar is near by and the main pool is where the fun is! It’s a bit more crowded but there are attendants there to help you find beach chairs and take your drink order. There is also a lazy river and hot tub area! And if that wasn’t enough, there is a complimentary shuttle to the private beach club. The ride is about 15 mins and the Beach is so lovely! There are also attendants there to help set up the beach chairs and take drink and food orders. The spa has a steam room and sauna, which I loved! There was also a full gym and classes.
Perfect vacation for couples or families!

Went yesterday to experience my Mother’s Day gift which was a body butter massage including foot and scalp, champagne, and all day access to the cascada pool. Let me start by saying AMAZING. The hotel itself is very grand and goes on and on, there’s lots to see because it’s so big! The staff is very friendly and helpful. Extremely clean which is a big thing for me and yes a little over priced for everything. Valet is $ 17, overnight $ 32. But nice things come with a nice price.
Anyways, as I arrived at the spa, 20 mins past my appointment time. Ana, the lady at the front desk asked if I wanted to change my appt since I would only get 40 mins of my 60 min massage (I arrived late, my fault) in order to enjoy the full time. I said sure and went about my day to enjoy the pool and have some cocktails until it was time to go to the spa.
3:00 came and it was the best hour I had in a long time. The therapist was fantastic. The room was serene and exactly what you need to disconnect from the real world. Sheets smell great, warm blanket gives the right touch and the lotion is also warm which is a plus. The therapist was very professional and massaged every inch of my body from my ear lobes to in between my toes. Needless to say I did not want to leave. I then went on to enjoy the sauna and relax in the lounge until it was time to get back to real life which that day consisted of going BACK to the pool and enjoying MORE cocktails :)
Ladies, there are blow dryers, curling irons, and flat irons for your hair. I loved that!!! Showers are extremely clean and you have enough privacy. Overall, this experience was one to remember. I highly recommend this spa to anyone, male or female. I’m looking to get a membership and enjoy this piece of heaven more often.

Beyond pleased with my experience at the spa.
First things first, I noticed the «check tire pressure» light come on when I was blocks away from the spa. The air level in one of my tires was quickly going down from 36…24, 23, 22… right as I pulled up to the valet area. Steve cheerfully welcomed me to Turnberry and I told him what was going on. I wasn’t panicking because I knew I was safe now that I was there, but I was worried about how this would ruin my plans at the spa. (Note: I drove all the way from Broward for this). Not to worry! Steve came to the rescue. He first offered to put some air in the tire. Really? He can do that? WOW! Great! Then, he noticed there was a large blade stuck into my tire. Hmmm not as easy as we thought. To make a long story short, I had a service company come out to Turnberry to fix the tire. Steve took care of EVERYTHING and encouraged me to continue with my day and not worry about a thing. I went to the spa and he received the company that would fix my tire and made sure everything was done correctly. Now THAT is customer service.
Turnberry also happens to be where Bourbon Steak is located. If you follow my reviews, you KNOW I am a huge fan: not only because of their exceptional food, but also because of their magnificent service. I guess it runs in the family.
Check-​in was seamless and the gals at the front desk were very pleasant. Someone escorted us to the locker-​room, gave us champagne and invited us to lounge until we were called in for our services. My friend and I purchased a (Mother’s Day gift) voucher via Travel Zoo for a bath, scrub and massage. If it’s still being offered… GET IT!
The locker-​room area is spacious and includes a lavatory area with plenty of counter space. Ladies, besides a blowdryer, they also have flat and curling irons! That’s not very common. You can choose to lounge inside the locker-​room, or on the main lounge. The main lounge has snacks, water, fruits, etc. Although décor is a bit too traditional for my taste, everything was extremely clean and in pristine condition.
I loved all of my services (bath, scrub and massage) and my therapist was very professional. I first soaked in the bathtub for about 20 minutes. I don’t know what was in that water but it smelled delightful! I wish the bath area was also a «quiet zone» like the treatment rooms though. There was someone giving a tour outside and it interrupted my bliss a bit. The bath was followed by a sugar scrub and finally, a shea butter massage. Despite my repeated attempts to not doze off, I am sure I did at least eight times. Ooooops. Laying there for a couple of hours was heaven. My therapist applied just the right amount of pressure and was not the chatty type (which I LOVE!). The lights in the room were mostly dimmed (which I also love!). This allowed me to truly disconnect from it all. The shea butter (especially when applied after that scrub) left my skin baby soft. What an extraordinary product! Immediately following our services, we had a spa lunch we had ordered. We both had the Floridian salad and it was delicious! Of course, I did not want to leave, but I had to. Oh well…
Changed, checked out, and headed back down to get my car. I thanked Steve a million times for taking care of my car and not allowing my day to be ruined. I mean, really, had he not gone out of his way for me, I would not be able to now sit here and talk about my great spa experience. THANK YOU, THANK YOU, THANK YOU!
I plan on returning. Next time though, I will stay longer, use their pool (also included in the spa day package), and end my day with dinner at Bourbon Steak. Sounds fabulous to me!
Can’t wait.

First of all, this is not a spa. This is a place near the fitness area that offers massages.
For my bfs bday I took him to Turnberry Isles Spa. Since I had been to the hotel, I thought I could expect excellent service at the spa. Was I wrong!
First, my bf was taken into a stuffy and uncomfortable room to wait for 35 minutes. He was then told to shower. Why! If he is coming in for a scrub and a bath its illogical. He did as he was told unknowing of the itinerary of the day. After showering he was shown to a bath — or rather a soak. Silly me, Here i was expecting something like The Standard — but I set my expectations too high.
Then, he waited more to then be shown to the massage.
Not to mention that the staff was not communicative to him «sir someone will be with you in 20 min– please feel free to relax».
Massage was good. He was even sore after.
I paid the mandatory service charges and headed to the pool area for lunch.
We did go over to the pool to check it out and to our surprise it was packed with squealing tweens. Hardly relaxing after a spa service. I inquired about an adult pool and the staff wasnt helpful.
We ended up requesting our car to leave. What an awful experience.

This is a review for the Golf Courses & Facilities only… Resort Course open to guests of Hotel or Private membership. .Certain golf clubs will have reciprical agreements at certain times of the year that will allow members to play.
Valet parking only can be validated in any dining room or bar if you indulge that takes the sting out of parking here.
Private locker rooms for members and a separate guest area as well with top notch facilities inside.
Practice facility is top notch with nice chipping and putting green close to the starter shed.
Courses there are two full 18’s. The Miller course (North) is very Narrow with fast undulating greens with some water… course is also shorter so if you hit it straight you can score well here.
South Course (Soffer) is magnificent with water lining just about 75% of the holes. with forced carries on all the par 5’s and par 3’s with a finishing hole that is second to none a true 3 shot par 5 over water to a slick thin island green always into the normal N.E. wind.
Conditions are immaculate greens on the Miller actually a little better than soffer with fairways like astro turf… Hit down to get it airborne.
If you can get out here DO SO its a great facility all around.

Thank the Lord baby Jesus for Miami Spa Month (
)
I called and made my appointment for their 90 minute relaxation massage on the first day of Miami Spa Month. I couldn’t wait! When I arrived, I was instantly relaxed. I was greeted warmly and taken in to the changing area of the spa, given a robe and slippers, and then escorted to my massage room.
The massage was incredible. 90 minutes of bliss is the best way to describe it.
I spent the next couple of hours in the steam room, lounge, and other areas of the spa. Services also include access to the Cascata pool. My experience at Turnberry was so glorious, I didn’t want it to end!

I went there for a convention. Upsides: nice pool grounds, services and for the money you pay there should be service service service!
Downsides: Expensive, room service the food was expensive and the steaks were dry and awful. Not anything to laud about just mediocre. Having to pay for parking while you are a guest there at the hotel… BULLSHIT! is that a bunch of crap or what? so a lot of people park in the Adventura mall across the street. But if you have to park across the street to avoid 15.00 a day parking stay somewhere else. it’s a different economy nowadays, people are looking for the bargain I can’t believe they think that this a rational charge. Just like paying for resort fees when it is raining. to rent a cabana it was 50.00 everything costs. (they should look at those cabanas by the way they are old and mildewed looking)
Neutral: An over apologetic staff, they must have been traumatized by some overly boorish Republicans! (that place reeks of them!)

ELEGANT AND SOPHISTICATED. This spa knows how to make you feel as if you were born in a plush robe with cucumber slices on your eyelids. Everything is easy, pretty, and relaxing.
The service at the spa is absolutely stellar. From the time you check in, you’re taken wonderful care of without being hovered over. You’re shown to your locker and given a robe and slippers. Everything you could wish for is provided: tea or water, magazines, a massage chair, the steam room, snacks. You can go outside on a balcony or sit in a private ladies lounge area or a shared one.
I had a «Living Social» deal for a 50-​minute massage and 25-​minute mini-​facial with free valet parking. I arrived with enough time to get my bearings and use the steam room first. The massage was wonderful and the facial was nice, too.
Use of the «Cascata Pool» is included with a spa treatment, so plan for plenty of time to enjoy the gorgeous grounds and exceptional service. This spa has an excellent reputation for a reason.

expensive
totally worth every penny
great service
great value
facilities are top notch

Ten little glistening blackberries. That is what my toe nails remind me of now. I had a gift certificate for Willow Stream Spa sitting on my desk mocking me for this past year. So finally I got fed up with it cluttering up the Feng Shui and made an appointment for a lunchtime 45 min Pedicure as gifted to me.
Shoulda taken the afternoon off. Oh the glory of being pampered vs the reality of having to go back to work.
Serenity greets you at the door here. The trickle of the indoor water feature in the reception area and the scent of burning candles give you a wonderful hint of what is to come.
Whisked upstairs to the lounge area you can relax for a few moments with some fresh fruit, nuts and juices and a very refreshing raspberry iced tea.
Then you are greeted by your personal angel who takes you to a very nice maincure/​pedicure room where a bubbly warm bath is awaiting your tired tootsies who haven’t seen a pedicure (other than your own homegrown variety such as I normally do) in a year.
45 minutes of preening, primping, trimming, sloughing with salt, massaging with creams, back rubbing with a great massage chair, hot neck pillow… water? tea?.
Great conversation with Nadege, a very beautiful French lady and her co-​worker Leah who did my friend’s manicure. It felt like a girly night in with friends. Giggling, swapping beach stories. But I’ve been here before and was totally stressed and have had a no conversation pedicure so it goes to show they can judge your mood and accommodate accordingly.
So I learned today they have a once a month girls night where they do a foot scrub, back rub, scalp massage, glass of wine and nibbles thing from 7 — 9p.m. for about $ 65 a head… course…I was so Jelloed by the end of my hour I forgot to enquire at reception.
Yep its pr icy, but its not an in and out in a half hour job. Its a treat :) And I’m really happy my company thought enough of me to treat me to this.