EOS Fitness – Avondale

I was a member of this gym, happily, for 2 years. I never had one single problem with the gym. My dues were reasonable, I was able to bring a guest with me every time (no questions asked), I never had to wait for equipment, the classes were awesome, and canceling was easy. The ONLY reason I canceled is because my husband wanted a gym with a pool and racquetball courts. If you don’t care about those things, save your money and join EOS!
My only negative is that the childcare was subpar. They rarely opened on time at 8am and my kids complained that the caregivers were not kind and short tempered.

I joined EOS because it’s open 24 hours and close to home. My membership fee is pretty reasonable and the gym is clean. I had a billing issue that couldn’t be resolved, so I have to go in and pay them in person each month. I deducted because the customer should never be inconvenienced. My issue wasn’t resolved over the phone. I feel that the person (s) answering the phone lack customer service skills.

if i could do 0 STARS I WOULD. i canceled mine and my husbands membership in June. this morning i get an alert stating they took $ 45.99 out of my account so i checked and they have been taking $ 6.95 out of my account since July. I called only to find out they did not cancel my husbands account. The lady on the phone was rude and short with me whenever i asked her a question. of course she mumbles her name when answering the phone. she tells me it will take 72 hours for them to find the recording of our conversation just to confirm i really did cancel all of our memberships. This Gym is Filthy. everything is always broken and the staff are lazy. NOT A GOOD GYM!!! But you get what you pay for with this place

Got a direct message from Shilpi S. who works for EOS. After explaining my issues they were able to help me substantially! Very impressed that they actually took my concerns and helped me :) definitely thankful and grateful for their help!

Horrible customer service. I asked if they had early bird classes and the person who answered the phone said that an instructor would have to answer my questions. She kept asking me for my phone number instead of answering a simple question. Definitely don’t even wanna check the place out now. If getting info over the phone is hard, I rather save my time and effort.

I give this place 3 stars which says a lot as I would give it just ONE! But I really love the spin instructor Glenna on Tuesday’s at 6p! Because of her I kept my membership. However, if you go here after work say from 4p-​7p, it is really packed. It is very hard to get a good workout during those hours. If you have a child under two, you have to call in advance to make an appointment for them in the kids center. That doesn’t always workout, it’s pretty much a waste of money! You can never get an appointment unless you call a week in advance. So I just go here on Tuesday’s for spin and I go to LA Fitness down the street during the week to get my workout in. The equipment is still fairly new here, but you can start to see normal wear in everything now. The front desk isn’t really organized but hey, it’s a gym $ 9.99 a month. What else can I say?

At the end of the day… we are all there for one thing. It does get pretty packed during peak hours, however if you go early in the morning or later at night the volume is low. People are polite and respectful. Very young crowd but that can be motivating in itself.

I will be honest in saying that I haven’t been to this gym in a while… for lots of reasons already captured by the other people who provided feedback (broken machines, staff, etc.). I went to cancel my membership… I was charged the $ 39 plus the monthly fee ON THE DAY I CALLED. It was explained to me that it was my annual fee. Well, since I’m canceling, why am I needing to pay an annual fee. I’ll even pay a prorated fee for the 30 day notice, but to pay the full amount makes no sense to me.

First off I have to say I have always enjoyed the gym. There is one machine that is like always broken but I like the fact that it is 24 hours and I love most of the classes. I have been a member here for over a year. Solid equipment. I go at different times, sometimes its busy, sometimes it’s not. My biggest complaint and it is big enough to lose three stars is the staff. They are sooooo rude. Sometimes there will be three people standing at the desk and NOT ONE can manage to say hi. This is not all the time. I have spoken with Cody and he’s awesome, and one other girl. Other than that I seriously don’t know why the other people chose to work there. If they do not know the answer to your question which is all the time, they make no effort to get the answer. You are just out of luck. You have a complaint. TOUGH. They have rules that they SOMETIMES enforce and sometimes they aren’t even at the desk. You never know if today will be the day that you have to raise hell because your towel is in your gym bag instead of where they can see it or if today will be a day where the people working the desk are too busy Facebook surfing to care today.

I feel extremely satisfied with what I get here for the price. I only pay $ 25 a month which includes the basic $ 10 monthly membership, $ 5 optional add-​on to bring in a guest whenever id like, and I recently added $ 10 for unlimited tanning which I can cancel at any time. I don’t workout during peak hours, but I’d imagine at any gym it’s going to packed from around 4pm-​8pm. I’ve never had a problem with the equipment– I think it’s high quality and on the rare occasion a machine may be broken but I’ve been to probably over a dozen gyms in my lifetime and it has never been more frequent than it would happen elsewhere. The tanning bed could be upgraded and there’s only one (although I never have wait-​time issues since again I don’t go during peak hours) but it definitely gets the job done (and I mean really $ 10 a month for unlimited tanning, where else can you get that deal?). The only reason I docked 1 star is because of the customer service. You walk in, they scan your card and just go through the motions looking unhappy to be there (maybe it’s an internal issue with lack of promoting employee moral at EOS?) with no greetings or eye contact or anything and often come off rude when you ask a question. It’s not a huge deal, but if your job entails customer service then it should at least be subpar. Other than that, I think the gym is great. I look forward to their new location opening up this year because I’m sure that will allow the foot-​traffic to decrease for those times you do need to workout during peak hours. My personal experience has been good thus far and I recommend.

DO NOT JOIN THIS GYM! There are hidden fees, and the service is impossible to cancel. If something sounds too good to be true, it usually is. I found out the hard way with this gym. I was told. No. I was PROMISED that if I were to cancel my membership, it would simply be a $ 15 fee. Now when I talk to membership services, they say I cannot cancel unless I have a disability, military deployment, or relocated. AND I have to pay a fee of $ 100+ along with one of those (none of which apply to me!!!).
I have tried to call membership services many times to cancel, and each employee that I spoke to gave me different information. Now when I call, I am redirected to another line where I do not even have the option to speak to a person.
This company has fraud written all over it. They will scam you for your money. I’m now stuck in a useless membership that I cannot cancel because this company deceived me. Because EOS has scammed and trapped me into their business, I am going to do everything I can to make sure that NO ONE else falls for this deceptive company by joining this gym. I just want out!!!
Don’t become trapped in this misleading membership like I did! EOS IS NOT THE GYM FOR YOU, FRIENDS!

Super irritating, I was completely unaware eos fitness took over for golds gym. I had no notification of the change and thought golds gym just closed down. I saw a charge from eos on my card and figured out they took over golds gym but had I known I would have kept using my gym. eos doesn’t have great reviews so I didn’t proactively sign up for it, but trying to cancel membership? What a joke! I’ve called their cancellation team three times and the last was the best, their company is small with too many gyms and I need to be patient? Are you serious?!
I also called the location I went to most and the manager hasn’t called me back and is always at «lunch» when I call. So I went into the location by my work and wow that manager was gone for the day… It’s 2 pm and they’ve left for the day?
This place sucks! I’ll have to dispute the charges and see where that gets me.

This is quickly becoming the worst gyms I’ve ever been to and I’ve been going to gyms for years.
1. Their daycare policy sucks, and it hasn’t always. For the last few months as well they keep changing the policy and it’s not getting any better. I have a baby and because of that I have to have an appointment. They book up so fast (5−10min) and REFUSE to get more help in there so they can have more babies. There is usually between 4 – 5 ladies working in the daycare in the mornings and yet they can’t have more than 2 babies scheduled for each ½ hour. I recently went to another eos because avondale was all booked and the Peoria eos had only two women in there and they DON’T do appointments. I tried to talk to the GM about it and her response to me was «be glad you don’t come at night».
2. Because I haven’t had many apts. lately AND my husband happened to be home early enough I looked online to see what time the evening yoga class was and drove the 20 min to get there. Only to find out their website was wrong. I was 30 min late. The reps response was «sorry, I can’t do anything about that». So I got to turn around and go right home… 45 min wasted and another day I haven’t been able to workout.

I’ve been coming to this gym for 7 months now 5 months as Gold’standard & 2 months as EOS. The only reason we decided to join was the AMAZING Ms. Perla in the child care; my kids & frankly all the kids there love her. However, there has been a huge decline in customer service with the staff change. The new female staff at the front desk & roaming around the gym are extremely rude! Never a smile or greeting when entering the gym or leaving. Seriously considering canceling my membership.

BUYER BEWARE: It’s $ 10 a month for a reason.
I gave it one star was because I couldn’t give it less.
The staff here is RUDE & Very Condescending. I was considering joining this gym but after a brief time I had with the employees and its management, I will not be returning.

Coming here after work is probably the worst time to go. It’s always packed and the paddings are worn down. It takes them awhile for them to change it, but for the price, you really can’t complain. The staff are friendly. I just wished they had a variety of machines.

well as i thought this gym couldnt get any worse. IT DID! Check my previous review under Golds Gym in Avondale.
long story short
i opened 2 memberships and after debating if i should keep them March came around check my bank account boom was charged $ 80 for each membership when i was only supposed to be charged 15monthly fee + 39.99 anual fee. thats $ 25 dollars over what i was supposed to pay per memberhsip… so i give them a call she says its because it was suppose to be tooken out on the 15 but since it was a sunday we didnt take it out until the next day which causes a late fee… okay well thats not my fault they were supposed to auto withdraw that money so she give me the phone number for member services i call and i get the rudest person on the phone telling me my bank declined both transactions so it was a late fee (mind you this is a total different story) so i explained that it was impossible because i paid with a credit card not a debit card so its not like i didnt have money in my account its a credit card lol maybe she just didnt know what a credit card was? i dont know but i explained and she replies to me with well im sorry you didnt have money in your account maybe you could give you bank a call and have them reimburse you for thw $ 50. this is a serious joke. i used to have Golds Gym and never had issues now that this EOS Fitness came in it is a joke! canceling my membership as i type. AVOID THIS GYM GO TO THE $ 10 ONES!

if it wasn’t for the 24 hours open and the $ 9.95 a month I would’ve moved gyms a while ago. There are 6 bathroom sinks with an attached soap dispenser and 4 paper towel dispensers. At any one time you might find one soap dispenser that works, although there have been various occasions where none of them have soap, and you’re lucky if one of the paper towels dispensers has any paper towels.

Since I Wrote My First Review On EōS Fitness (Old Gold’s Gym) I Have Seen A Drastic Improvement On Its Cleanliness. I Gave It A Low Rating Due To Its Uncleanliness. But Now The Gym Floor Feels Much Cleaner, Ive Seen The Staff Actually Mop The Floors And Dust The Equipment As Well As Wipe Down Equipment And Windows. The Bathroom Is Still The Weak Link, But Overall A Huge Improvement. Kudos To Management And The Staff. Hope It Continues To Stay Clean And Fresh.

Cool local gym, good looking females and decent selection of machines and free weights. Low monthly fees. Take advantage of the classes there and the other amenities. People hardly use them. Sardine hours are from 6−9pm. Not the best time to lift anyways. Go here to get stronger and be healthy, not look good. There’s already a bunch of people standing in front of the mirrors admiring themselves while using horrible form. :)
Had to update my review recently went back to school now I don’t have money to pay for my membership. I was told my membership would expire a year from when I first signed up. This was with golds gym, I still have the original contract paper. The membership did not cancel and this was last year (2015) and I said «ehh «I’ll use it still». This year I called to cancel my membership before my renewal and I was still charged the fee and they said I would have to be billed another month on top of that and my cancellation fee. I’ve been paying too much for this membership ($ 20). That was golds price for Unlimited guests. EOS price is «$ 15» and they charge me a Rate guarantee fee?!? What Kinda garbage is that?! I was here before it was EOS (2years) would have thought my rates would go down. Nope. Sadly I won’t be returning or recommending this place. I was happy with this place now we are breaking up and it’s not on good terms.