Krispy Kreme Doughnuts

They always run out of everytime I go there. Last time I went, the donuts were old and hard! They lost my business!

Always bummed out when we go that they are not actually making donuts but it is always fun to go and eat there. Yummo and so happy they are on the West side!

I have been there two times now. The donuts on both occasions were dried out (cake donuts). Service was poor too. I have been to real Krispy Kremes many times, this isn’t how their donuts are. There are much better donut choices out there.

Came here through the drive-​thru and after waiting 15 minutes in line expecting hot and fresh donuts, they were cold. Extremely disappointed. I usually go to the location on Indian School, which is great, but this location is new and a lot closer to my house, so I figured I would try them out. Definitely not worth the convenience of not having to drive, and I do not recommend coming here if you’re accustomed to the quality of Krispy Kreme!

I went yesterday to get some fresh hot doughnuts and I was very disappointed after waiting 15 minutes in line and opened my box after getting on the freeway. My original glazed doughnuts looked days old. They were cold and looked like they were just thrown in my box. I wanted to turn around but I was already on the freeway. I ate one, my son and my husband ate one too and they tasted cold and hard. I could’ve just drove to Walmart across the street from my home and would’ve been just as satisfied. I wanted my warm original glazed doughnuts! This is my first time ever experiencing this at any Krispy Kreme. They definitely are in need of new staff!

I love Krispy Kreme and go whenever I’m in the area. I went this morning and because there was a line issue, I was given a box of donuts from yesterday!!! I’ve had hot and I’ve had fresh and I’ve had day old and this was definitely day old.

Fantastic customer service at this location, they didn’t have exactly what I needed for a big meeting and the manager went out of his way to get my brew boxes from another store. I would highly recommend the store for the most delicious donuts and the best customer service around.

I was excited to try their iced lattes instead the lady just gave me iced coffee and still charge me for an iced latte !!! I’m not even going to complain I just won’t come back and I’ll write them a review! how do you not know how to make an iced latte but yet you work that department very disappointing definitely will not come back I rather just go across the street to McDonald’s for my ice latte !!!

I always get lucky and the light is on. Nothing beats a hot fresh off the line Krispy Kreme donut!

Most restaurants I have a drive through either have one person taking orders and one person doing handout, or a person that can take orders and do handouts at the same time.
The Krispy Kreme method, no matter how long of a line there is, is to take one order let that person mosey up to the window and then completely handle their order while making everyone else it back in line at the ordertaking station.
If you are in any kind of hurry at all, and you even see one car pull in to the drive through and front of you, the best thing for you to do is do a U-​turn and go to the quick trip down the street to get your donuts. You’ll be sitting there for 15, 20, even 30 minutes waiting for your order while they slowly service the people in front of you. I’ve learned this the hard way on three different occasions. Now I only stop there if there are no cars in the drive-​through. If there’s a car or a line, you’re going to spend a long time waiting for your Krispy Kreme donuts. Very slow service.

This location is great for the obvious reasons like the doughnuts and coffee are delicious. They do have something else going on there. everyone is extremely nice and smiling real smiles. It’s ambiguously fun in there because the good times are genuine which transfers to anyone who walks in. Ever go to a Starbucks and it can feel like there is an undercurrent of hostility? This place is the opposite of that. It feels like you’re walking in to a Jimmy Buffet song dude. Good times

We bought a dozen of glazed, chocolate glazed, brownie and cake! They were fresh and warm! We went trough the drive thru and the guy was real helpful even have us hats for our two kids!

The donuts are nothing special, and the coffee was very bland, but they provided great customer service.

I never had a hot-​off-​the-​belt glazed donut until today so I really didn’t know what the fuss was about. Now i know what the fuss is about. I’m still a Shipley Donut’s fan (Texas chain) but their glazed is pretty damn good. The ones already out though, meh, it’s all right.
My ice coffee wasn’t made correctly but the folks working there were really nice. They were just super busy so I didn’t feel like going back. We were greeted warmly and they were very patient with my indecisive 4 year old. I would definitely come back.

It hasn’t even been open a week and we’ve gone twice. Ha! We wanted to see if they had their machine back up and running. They did… hundreds of glazed donuts going on down the line. Though it makes me sad to see the less-​than-​perfect donuts end up in the trash. :(They had the «Southern Classics» this time, Peach Pie and Lemon Kreme Cake. We got one of each to take home. Warmed them up in the microwave and devoured them. They were delicious! Krispy Kreme makes me happy. :)

Donut Nirvana. Ohmmmmm…
Krispy Kreme glazed doughnuts hot off the line are like kissing dewy sunlight and double rainbows.
Great to see a KK come to town and it’s super convenient off the I-​10 and Dysart. Aside from the long line of cars and people stringing out the front door to the back parking lot on National Doughnut Day (in the rain!), the wait is reasonable and the staff is super nice. And can’t beat the price. :o)
Once Avondale adds the planned Noodles and Company, I’ll only need to leave the West Valley when I’m in the mood for good Chinese food!

This location rocks! It is clean, well ran and they provide great customer service, the staff is ready to serve you hot fresh doughnuts with a smile and that is what made my experience worthy of a compliment. I highly recommend this location if you are in west phoenix.

Great doughnuts! Stopped by this morning and bought 4 dozen to take to work. I was expecting a huge line but I walked right up to the counter and was out in less than 5 minutes.

When for the grand opening yesterday and it was fantastic. But I was very impressed that they had hot donuts waiting for me and I was in and out in 5 minutes terrific especially because I had my 3 & 6 year old with me. finally finished off the last donut and it was still delicious as ever can’t wait to go back next week and try some more varieties chocolate and lemon and raspberry are on my list. check out was very quick and this seems knowledgeable, up beat, great attitudes, and the energy in the place was poppin! My daughter thinks the donuts are pretty and she had 4 that day! It was her first Krispy Kreme experience I mean I couldn’t stop her lol
Welcome to Avondale and I’m excited to visit again real soon like in a few days lol it’s going to be my daughter and i little date spot lol
And I can’t wait to get some coupons for drinks and try some new stuff ;) ;)

Hot Sign is On
I am so glad to see that Krispy Kreme opened their doors for business on Tuesday.
The hot glazed donuts from Krispy Kreme are one of those experiences everyone should experience at least once in a lifetime.
Hot, light, and fluffy. I could eat a dozen by myself and for a mere $ 10 a dozen, what a delicious treat for a reasonable price.
If you have never visited a Krispy Kreme to experience a hot glazed donuts then you must take advantage of the opportunity if you ever find yourself in the area.