Ono Hawaiian BBQ

The only reason this establishment gets one star is for the food being edible. It took us 15 minutes to receive our food and only after I went to check to see what took so long. The workers were busy talking and had no remorse for them forgetting our order. The Mexican manager starts laughing when I walk away and thinks it’s a total joke. I will never return!

It was an alright experience. More or less what I expect out of a chain. It is defiantly a healthier option to other fast food restaurants out there and is even a change of pace from Chinese food. The prices also seemed fair for what you were ordering.

Had lunch at L&L on the north end of town, and then dinner here on the way out of town, as a comparison between the two chains. Ono is definitely the loser. I had the same plate lunch in both locations, and Ono’s chicken katsu was greasier and the breading was falling off, and Ono’s macaroni salad contained tuna, which is very off-​putting to me. I don’t know whether tuna makes it «authentic», but when I asked L&L, they said theirs was tuna-​free to keep it ‘vegetarian’. I prefer L&L’s meal hands down.

O M G !!! Love there food!
I had * Hawaiian BBQ Mix * It was Finger Licking GOOOOOD !!! I’m Definitely going back again! (´‘)美味しい/​

Love it! I’ve never dined in but I’ve never had a problem w/​my food from here all the times I’ve gone. Really good food! My favorite is the Katsu Chicken! Oh and their macaroni salad is amazzinggg!

Went there yesterday hoping to get a couple salads for lunch. Had their own coupon to buy one menu item and get one free. However since our one lesser meal was less than $ 6 they couldn’t figure out how to take the coupon off. They kept trying to get us to order something else instead of a salad! Over and over we told them we just wanted salads not a different more expensive menu item. I don’t understand how the manager couldn’t even figure out how to give us the discount. We ended up leaving and going some where else instead.

I am seriously a HUGE fan of ONO Hawaii BBQ! Living in Hawaii for 4 years I terribly miss the island life and all of the delicious foods. This place takes the cake and feeds all of my addictions. Located in a shopping plaza this place always has an abundance of parking. Lets get into this food.
I started off with the Plate Lunch Combo! It gives you 2 scoops of white rice, 1 scoop of macaroni salad, and vegetables. My favorite has to be hands down the Hawaiian BBQ Mix which comes in BBQ Chicken, BBQ Beef and Kalbi Short ribs. This meal is sure enough to have you covered for lunch and dinner. The portions are very large and you surely get your bang for the buck. Those Kalbi short ribs are always tender and they good part is they make the food fresh. The seasonings are perfect they don’t overpower the meat but it gives off a nice flavor. Don’t expect to walk in and get your food immediately you have to wait a little while but it is clearly worth the wait.
Overall I would definitely come back the food is reasonably priced and not to mention its delicious! I have no complaints!

My first impression was very tasty I ordered the Island Fire Chicken had a little heat nice portion the rice and macaroni salad was on point. Hard to mess those up. Chicken was hot and steaming everything seemed like it was going well until it ended bad now I’m stuck on the throne writing this review regretting what I just ate dont get me wrong it all taste good but just have a tablet or a few dozen magazines handy for the aftermath.

This location used to be great. Not anymore. Service is slower than molasses. The place isn’t busy like it used to be. No wonder. I’m skipping this place from now

I’m a big fan; however, I’ve noticed that the food has not been as great and service has slowed down. Tonight, I called my order in at 6:48 and said my food would be ready in 10 minutes. I know they don’t usually have it ready on the dot so I arrived at 7. I paid and then waited for #311. I watched people order their food for dine in and take out. I was so puzzled by the person who ordered their family meal like 10 – 15 minutes after I’ve been waiting and they got their order first — please explain Ono. They got all the orders up to #328 and then my #311 order was ready.
To make things worst, the Kalbi had a lack of taste. Why oh why? Why do you have to do this to my favorite food? The beef was a smaller amount than the usual.
I was totally disappointed. I don’t know if I’ll give them another chance or find an alternative. Please review this location and make things better.

GUILTY PLEASURE!
This place is DELICIOUS! I had the chicken and beef combo which comes with 2 scoops of rice, 1 scoop of macaroni salad and vegetables.
I inhaled that whole thing. It was really good! I would come here again! I just wish there was a location closer to my house.

Foods good cashiers are nice and friendly! Totally recommend the chicken curry amazing! A bit spicy but gooood

I was born and raised in Oahu, been off the rock for 19 yrs. I’m always checking out the local bbq restaurants. Ono lives up to the name. I had the seafood,
Bbq chicken plate. With the fresh mix salad on the side. The bbq chicken was the best I’ve had in a while. The fish and shrimp was good too. The Mac salad was spot on. I’ll be back.

A Different Twist.
The food at Ono Hawaiian Grill is good, the restaurant is clean and the staff are friendly and accommodating. On this visit I had the seafood combo plate and my dinner companion had the katsu and barbecue chicken. The combo plates come with white rice and macaroni salad and I have to admit I am not a fan of macaroni salad but the macaroni salad at Ono is really good.
The portions are a good size and great if you want to have a heavier lunch. Definitely not bad for a fast food.

My friend recommended. The place is so busy tonight and when i got to the counter the guy asked what we wanted… i let him know i was unsure and i had never been here before. We decided to step aside and review the menu longer… a short minute later he brought us a sample plate of three meats! I’m super impressed at this customer service (you just don’t see that anymore)…it is super… the food was delicious. I give 10 out of 10… great food and perfect customer service… can’t beat that… the prices are great too…

It’s pretty ono. not as good as L&L but still can fix my cravings from home. I always get the kalbi lunch plate, and the Spam Musubi. Better to order the meal with raw cabbage then cooked cabbage.

Onos = good… what more can I say? All the food here is great. Love the macaroni salad, wish i had the recipe. Everytime i go, i need to get the spam musubi. When i was in Hawaii, i was hooked on spam musubi from the first try.
The plate lunches make onos the closest to authentic Hawaiian food that i have found in Phoenix. I also enjoy the Hawaiian fruit drinks in a can.
The atmosphere is great for me, Hawaiian music, they also have this awesome painting on the wall of a surfing scene and Diamondhead. The staff are great and the food even more so.

I love their lemon chicken and macaroni salad! Fast, friendly and very good!
The place is clean, the staff is friendly and food comes out at a decent time.

It has been a while since I’ve had any sort of Hawaiian food. Knowing that Ono’s is an established chain I was expecting the quality to be better than normal.
When I stepped into the restaurant I noticed that it was pretty crowded due to the lunch rush. The place was relatively clean even with the influx of people in and out of the establishment.
I went ahead and ordered the BBQ chicken combo and the other people I was with ordered the BBQ chicken and katsu combo. I have the say that the BBQ chicken was tender but the chicken was quite fatty. The people who ordered the BBQ chicken and katsu combo said their chicken was also very fatty and a little too oily for their tastes. The combo also came with white rice and macaroni salad. I’ve never been a fan of macaroni salad so I passed on eating that and the white rice complimented the chicken just fine.
Overall, I would rate the place 3 stars. It wasn’t bad but it wasn’t great.

Ono has always been a great go-​to for Hawaiian lunches, their teriyaki and katsu chicken is great but what really makes it is the fresh house-​made sauces. And the macaroni salad… oh man, put a little bit of soy sauce on it. Just trust me.
I used to visit the Scottsdale location a lot back in the day, but recently when I happened the in the neighborhood of an Ono I insisted that we stop in for lunch.
In the time since my last visit to an Ono, I was disappointed to see that the prices had gone up, and that they no longer served burgers.
But really those are the only negatives. Ono is consistently great food, and their restaurants are consistently well-​kept and clean. Highly recommended!