Cook Collision Center

The actual body work was very good. However, the trumped charges, treatment when questioned and result was horrific. I was told my battery was dead and they had to replace it. My husband went in when we went to pick up my car and let them know that they should have called about the battery when they first found the problem and before they replaced it. We were going to tell them that we needed our old battery to get the warranty credit because it was still under warranty, but before we could, the owner called my husband a m@th3r f — er and we were told to get the F off his property and he took the key ring he had put on the key and said he didn t want us even to have his Fing number anymore. My check engine light was on, and turns out they put the wrong battery in my car and it was more cranking amps than my car could handle — we returned the battery in a different vehicle and went and bought a new battery from the dealer — but the 7 minute swear-​word laden rant we received over just questioning what happened with the battery spoke volumes to me — and I intend to warn others about this irrational and unstable behavior that was obviously sparked when he was getting caught trying to cheat a customer.