Advanced Women’s Health Center

Years later and still have had nothing but great things to say about this Dr Keene, Amber and staff. I always keep up with reviews and read them regularly from all kinds of places. Grant it, sometimes things are not always 100% and sometimes things are down right bad (one time). That is not a reason to dog someone. I have bad days & I’m sure you have as well so we should think about that before we make terrible comments we can’t take back.

This office is awful. Beware, they charge you to get your records faxed to another Dr office ($ 9 clerical fee +$ 0.25 per page) and on top of that you have to wait at least a week for them to be sent off.
The staff is rude and they never call back.
I saw Dr Helliwell, all he did was verify I was pregnant and said a few things and sent me on my way. He was probably the only person in there that was somewhat slightly pleasant.
The phlebotomist didn’t even verify my name or bday when he saw me (that is a BIG problem when it comes to patient specimen mix up which can be scary).
I waited an hour just to be called back for my appt. I spent 2+ hours for everything there. I will never go back.
I would give them 0 stars if I could.

Dr. Helliwell made me feel
Very comfortable about my obgyn visit. Staff was very friendly. Very happy I found this office!

I have had three pregnancies here and have HATED the admin service. Dr. Kaneen is goid, but work only a few days a week. Brandy the ultrasound tech is great but is out for a long time… so that makes it NOT WORTH MY TIME! They refuse to bill my insurance so I have to bill it myself. DO YOUR OWN JOB! Not to mention every time (no matter what time, open/​close midday) I come in for an appointment I am seen 15 – 40 minutes late. Unacceptable.

I called today a little after 2pm. After waiting on hold for 11 minutes, someone finally came on the line. I explained I was a new patient, was having a bad reaction to my depo shot and was in extreme pain from cramping. She said there was an appointment at 3 but I couldn’t take it because the new patient paper work would take too long. It was 2:21 at the time so I said I could be there in 5 minutes to do the paperwork and be ready for the 3pm appointment. She took some information and my insurance then asked me to hold. When she came back on the line she apologized and said the doctor won’t take me because she wants to leave early.
I am absolutely appalled with this health center and would advise any woman to go elsewhere as these doctors obviously do not care about their patients.

Dr. Accetta is one of the most caring, kind doctor in bakersfield. He always answered all my questions. did my c-​section last week and did an amazing job doesn’t even look like i had surgery. I would recommend him to everyone.

I had a terrible experience here. Dr. Acceta told me that the genetic test called maternity 21 will be no charge but It turned out to be $ 750 dollar copay. I never heard about the test and would not have done it if he didnt tell me its free. After I receiving the bill, they want me to deal with it myself which is so unprofessional. How can I trust a doctor if he is not taking responsibility of his mistake. Very frustrated with the doctor and his nurse. I will not recommend this office at all.

Atrocious, fraudulent. Be aware, have received many fraudulent billing after having my routine OBGYN exam here. Almost $ 900 in bills, and three months later I am still fighting insurance and lab companies. AVOID this place, nothing good here. And if you are thinking of getting cosmetic procedures here a simple google search would be beneficial. DONT!

Dr. Accetta is wonderful! I transferred doctors halfway through my pregnancy to Dr. Accetta and I am happy I did. He is kind, knowledgable and through with his explanations. I now feel that I have an OBGYN who is competent in delivering my baby in a couple of months!

Excellent OBGYN, Dr. August Accetta is very knowledgeable, great bedside manor and was a fantastic surgeon who was very proficient at c section delivery and even fixed some of the previous surgeon mistakes. Dr. Also went to very reputable Medical School, Wisconsin. Office staff is friendly and very professional and accommodating. Great NW location with close parking.

Dr Accetta
By far the best and most caring Dr I have ever had. He is my obgyn and I wish he was my primary dr. He has been nothing but caring and understanding in my very difficult pregnancy regardless of the limits of my insurance. I always leave my appointment knowing that everything is going to be okay. He shows major concern with my mental health along with my health needs outside of my pregnancy. I highly recommend this dr! He gets things done. I am very thankful for him!

If I had NOT already done all the paper work to see the Sarah Carr — PA I would not bother! Waited hours after appointment for PA to see me for short exam. Offered free sample of product BUT NEVER CAME BACK! Gave me form for lab work came back on a day listed as open on THEIR OWN FORM, on a day I was actually off work so could do this lab work! The office was closed and locked up on a Friday afternoon! No sign of any office hours, nothing! They seem to be short handed at the front desk all the time! Called for a follow up to get lab results, waited on hold for well over 10 minutes, had to listen to all the sales crap they offer!
They want me to book another appointment to come GET my lab results! Offer on line appointments but not with any one except Dr. Helliwell! WHAT GOOD IS THAT?

Dr. Acetta just is quick with u in the room. I had important questions to ask and he stood up ready to open the door to the next patient. I felt I was being rushed as just another number needing to be seen. I have had three miscarriage in a row and I am high risk. I’m looking for another caring doctor who takes their time instead of blowing me off. You dont wait long in waiting room because the doctor rushes people. Even the nurse assistants are hard to reach when u leave a voicemail. They say they will call back between 24 hrs. Or next business day and they do not.

Dr. Helliwel and his team have been nothing short of fantastic! I am 100% happy with my results, I love his injectables technique. If you are looking for a truly knowledgeable and experience Doctor to help boost your self esteem, look no further. He is very professional and constantly updating his training to bring the latest effective procedures to his patients. I highly recommend Dr. Helliwell to everyone.

I have had nothing but problems with this place. I can never get ahold of anyone at the front desk, and when I do they are usually rude. I have never actually met the doctor I originally got referred to because there is always a substitute when I come in. There is always a substitute, and the wait is 3 – 4 hours because they are behind schedule trying to force two schedules into one doctor. In the end, I am back to square one of searching for a new obgyn because I do not feel taken care of at all.

If it was possible to give this place negative stars I would. Talk about spending thousands of dollars to know nothing and getting horrible service from DR hellowell. You will probably find from other people that you can never talk to him on the phone and his assistant almost never calls you back when you call the office. The front desk person is really unresponsive and we had to call three times to try and get our medical records to try and go somewhere helpful. They did not end up facing our records, we had to go down there and speak to the staff in person to get records.
The office and the doctor are really just not what you would expect from a high end looking place, thankfully we have Unilocal to warn others before they throw their money away.

I went in for a breast augmentation about a month ago and I’m very satisfied of the result.
Dr. Helliwell is a very professional surgeon and the receptionist and the medical assistant are very friendly, not pushy, and knowledgeable and make you feel very comfortable.
I asked for a small breast augmentation and Dr. Helliwell was very understanding, attentive and gave me good advice.
The surgery went well, everything turned out great!
The time of recovery after the surgery was a little short for me. I had some difficulty to leave the center and to walk after the anesthesia only few minutes after the surgery.

This place and the people here are heaven sent Dr. Accetta and my M.A. are the kindest people I’ve ever met in the field of medicine! I could not ask for better staff around me during this time and they handled it flawlessly I will never go anywhere else!!! Thank you from the bottom of my heart you made me feel like family… I write this with tears in my eyes because for once I feel like I’m in good hands and that my Doctor truly does care about me!!!

I had a breast augmentation a little over a year ago with Dr. Helliwell and I’m very very displeased and I wish I would have never gone to this doctor. When I first arrived the staff was really late. We waited out in the cold for someone to bring the keys to the office. It was December! My nurse was nice but said it was her last day and she was going to work for another doctor. Btw their staff has a high turnover rate. RED FLAG! I chose to do 500cc saline high profile round under the muscle on both sides since my breast were very symmetrical. I went from a 32b to a 32ddd. I woke up in the middle of surgery while Dr. Helliwell was filling the implants. I could hear him asking the nurse if he was at 400cc or 500cc. She sounded unsure like she was suppose to be paying attention and wasn’t. I WAS GIVEN MEDS TO FALL BACK TO SLEEP. KEEP THIS FACT IN MIND BECAUSE THIS IS WHY IM WRITING THIS REVIEW! Let’s fast forward and get to the end results. My implants are uneven and from the beginning the left side is bottoming out. Well I got excuse after excuse every visit why my implant was uneven and budging out the bottom. In the end after telling me it was a double bubble he then told me it was a capsular constrictor. Then told me usually most doctors would fix this but because I don’t charge as much as other doctors I will have my assistant write you an estimate. I also complained about the significant amount of pain on the left side and the numbness in the middle. Which is permanent numbness now. ANOTHER $ 1000 is what he wanted or he said I could live with it. I said no thanks I’m going to my mothers reconstruction surgeon at UCLA who does this for a living with breast cancer patients. The UCLA doctor told me exactly this. First of all your doctor should have never agreed to go 500cc because your frame is too small. Second the reason your implant is BOTTOMING OUT is because it’s significantly bigger than your right side and your frame cannot support the weight. Hence one implant was larger than the other. Which takes me back to waking up during surgery and hearing the DOCTOR ASK IF HE WAS AT 400cc or 500cc. So here we are over a year later. My doctor from UCLA has requested my records twice in the past 7 months and still has not received them. My surgeon wants to take out both implants to fix them to be the same size like they were suppose to be and said he has to reattach muscle tissue which is very painful and takes longer to heal than the original Surgery itself. So my advice. Save yourself the emotional and physical pain. The time and money. Go to a Doctor that actually cares. Or you may end up like me only a little over a year later having to go through a complete reconstruction to get the results you deserved in the first place. My surgeon now said any Doctor that actually cares about you should act in «Good Faith» and fix their own mistakes. Guess that’s not the case for Dr. Helliwell because he doesn’t really care.

Don’t bother making an appointment! An hour later and still waiting. Ain’t nobody got time to sit around all damn day! Make sure you take the whole day off!!!