Prudential Auto Body & Collision

Went to the shop to get an estimate for repair for my vehicle. The man looked at the damage and estimated the repair at $ 1100 stating that if there was damage under the molding it would be more. He asked if insurance was paying for it and I told him that I was paying the bill. I asked for a written estimate and he wanted $ 25. I would not recommend this establishment under any circumstances.

I had forgotten to post photos when I put my original review on there so here are a few to show you the before and after. I wish I had gotten better pictures of the before because you can’t really see how bad the damage is to my hatchback and also my right rear bumper was pushed clear up over my tire

This shop goes above and beyond for their customers. They care about the safety and work they provide and i couldn’t ask for more. Passenger side of my car was hit and damage was pretty bad. He took my car and lent me one to use for the weekend free of charge and also put new tires on it before I took it, knowing I live an hour away. I’d recommend this shop and service to everyone I know. Very accommodating

Wow… after visiting 3 body shops to tell me where the water leak is coming from, in just a minute, they knew exactly where the problem was!!! Just a disconnected interior hose! And they didn’t even charge me for it!!! Very rare!!! 5 stars for Vic and his team.

Absolutely amazing! My car had been slightly keyed and dented, they fixed it up perfectly. Even gave me a loaner car so I could get around! Since I am under 25, getting a rental car is still difficult so this gesture I really appreciated. They had some extra paint left over, so they even offered to paint over some of my little dings for free. Plus the owner, Vic even remembers my name!
I would recommend this body shop to anyone. They are honest, and actually care to do a great job.

Got my car repaired here after a minor accident. I picked this place based on Unilocal reviews. When I first got my car back (a few days longer than estimated by them), it had some paint issues. Paint was coming off in a couple of places and some small particles got painted on in the process. The owner/​Manager was actually pretty accomodating, said he’d redo it and get it right. And he did.
The only downside really to the place is that it’s really kind of a mess. The owner does a good job, but the office and the body shop and paint shop are really disheveled.
I almost drove away when I first pulled in I was so concerned. If they keep their workspace like this, what will my car look like?
Clean the office. Clean the bodyshop. Organize it. Then you’ll win everyone over and get more business.

Vic and his manager are very professional, nice and helpful They took time to answer all my many questions and help me deal with insurance and rental car. Vic gave me a ride back from dropping
off my rental car when I was returning it. When a door wasn’t locking after I got the car back, they helped fix the connection right away with no problems. Overall the paint job was very nice. There was just little marks from glue? in some spots when I picked up the car and they got most of it off when I pointed it out. Would do business here again.

To start off I did NOT have my car repaired because the insurance totalled it. This review is based solely on the dealings I had with the staff not anything to do with quality of work. So when someone rear ended my car I took it here based off of Unilocal reviews. I was concerned about how I was going to get to work in Ridgecrest with my car in the shop. The guys at the shop were very nice and answered all my questions they even gave me a loaner car to use so I wouldn’t have to rent a car. Who even does that anymore? I know my insurance agent was really surprised and wanted to write down their name for future use. The loaner was a newer camry. Now I said newer not new. My car was 12 years old and it was newer than that and it got me to and from work no problems. I didn’t end up having the work done on it cause the insurance totalled it but overall my experience was great. If I ever need a collision shop again I plan on returning.

Best place for fixing cars and auto body work. I was treated very well and everybody is professional. Very reasonable prices. Great accommodations. Work was completed promptly with great results. Would recommend to anyone.

This is a late review but a needed one. My car insurance company was giving me trouble as far as what they thought needed to be done to my car, in other words they were low balling me. The people at Prudential Auto Body and Collision made sure that my car got the treatment it needed and handled my car insurance agent. Awesome company and service.

Not much else that I can add that others haven’t already said. Very friendly straightforward hassle-​free service. They handled the claims process with the insurance company very quickly.
The collision destroyed the front right side of my car, but they did great work and now that area looks just like it did when the car was brand new,

Needing to go to the body shop means something unpleasant has already happened. On top of that, I was sort of dreading having to take my car some place because I’m not from here and I didn’t know of a reliable (and affordable) place. From the beginning, Art was super kind and helpful. He really worked with me and went above and beyond to make sure that my car was fixed correctly — and it looks better than it did before the accident! I hope I don’t need a body shop again in the future, but if I do, I’m definitely coming back here.

So I found Prudential just by typing «auto body shops in Bakersfield» a car reversed into my little honda on ⁹⁄₂₀ and I was looking for a body shop that worked with State Farm and was close to my job. I went to Prudential and spoke with Vic! The nicest most professional person you will ever meet. So I wasn’t sure if I was going to choose his body shop but he told me to read the reviews. I went home and read all the reviews and I knew then that I would take my car to his shop to get repaired. I dropped off my car last Tuesday and on top of that he let me borrow one of his loaner cars. Which I loved btw since I love Hondas! I picked up my car yesterday and it looks great. I’m so happy to have found Vic and his shop! I am also going to be returning for a little paint job. Boy does my car need it. Vic, if you’re reading this seriously I appreciate everything that you did for me. God bless you and your business.
If you need a body shop and you want professionalism and honesty take your car to Vic. He will hook your car up. I cannot think of anything negative to say about Vic or his employees. Their work is spectacular. Loving the paint job on my hood and bumper. :-)

Arturo really helped me out with my car after an accident. This place helped me get my car fixed quite a bit cheaper than what other auto body shops quoted me. God bless you guys!

I’m a perfectionist when it comes to my car. Brought in my 13′ Optima to Vic after a lady hit my car getting out of a parking space. Vic and his team did a great job and stood behind his work. What I like best about a shop is when you speak to the owner and he is dedicated to customer satisfaction and willing to resolve any issues without any haggle. Well, Prudential is that shop. I would definitely recommend to others. Thanks Vic!

I highly recommend this auto shop! The inspection was thorough and the pricing was VERY fair. I really enjoyed working with the manager, VIc, and Arturo (spelling?) throughout the whole process. They explained to me in detail what needs to be done, why it needs to be done, etc. You are in good hands the moment you see the Papa Smurf building!

i went camping and backed up into a big rock and it messed up my driver side bottom frame. i took it here and they gave me my estimate and told me how long it would take. They got it done faster then expected and they did an amazing job. The total outcome was just a little over the estimate, but he still gave it to me at the first estimate. I highly suggest this place for body work.

I was in an accident when my front end was damaged. I researched A good autobody using Unilocal and Prudential had the best reviews, so i decided to give Vic a call, talking to him on the phone he gave me a lot of information that the insurance didn’t. Because of this i knew he would work very well with insurance and take care of my car. My car was towed and vic picked my car up from the tow company and towed it to his shop. He then Offered me a loaner car which i didn’t need but was nice of him nonetheless. The greatest thing i found with Prudential and the staff is that they kept in touch throughout the whole process. They contacted the insurance and then let me know what was being done. From the time that i gave them the check to fix my car was a total of 5 days. Very fast considering my families times dealing with other Auto body shops. Trust me your vehicle will be taken care of at Prudential. The staff is very knowledgable and also very friendly. My Charger looks and runs just as good as before the accident. They also painted the front end.
I would Definitely Recommend Prudential to anybody who has had an unfortunate accident.

My car got hit on the bumper and the fender. Went there based on Unilocal reviews and it paid off. They were very thorough their inspection and found a lot more than the fender and bumper. They gave a a loaner vehicle without any thought, just tossed me the keys and I was off. Not the best loaner I admit, but the fact that I was given something to get on my way within a minute of drop off was a life saver.
Vic was excellent in getting back to me on any status change with my car: Inspection complete, the insurance company accepting the charges, parts ordered, etc.
Got done quick, dropped off the car on a tuesday, got it back next tuesday. The job they did was excellent, my car was washed and waxed. But they went the extra mile on my car which is why I’m giving them 5 stars. My headlight was also replaced, making one of my headlights looking brand new and the other very cloudy. They sanded down my other headlight, free of charge, making my car look as new as possible.
I couldn’t be happier with the service and job these guys did. I would love to believe I’ll never be hit again, but if it happens, I’ll be bringing my car right back.

Professionalism at its finest. We’ve all experienced goin to a shop where people tell you things about your car that’s unnecessary just so you can drop more money to fix your car. That ISN’T happening at Prudential. Vic will take care of you and he won’t rip you off. The workers that he hired were also friendly and are there to help you out. That said, that wraps it up for customer service part. My rating for the customer service = 5 stars.
The actual job, i had a fat scratch all along the right side of the car and I asked Vic what the best thing to do is. He suggested the most efficient and effective advice that could’ve been given. Car got fixed quicker than the estimated time, and when I picked it up, it looks smokin clean like brand new. There was white paints on my car seats that I thought I’d have to go to another shop to get that cleaned up since it wasn’t part of the claim. So it’s not his responsibility to clean that, but when i picked it up my seats were clean. so fresh n so clean clean. They went the extra mile to get the car cleaned up to the very last dust that was on it. My rating for the job they did = if I could give it 8 stars, I would, but Unilocal only allows up to 5 stars.
I’m trying to find something that I could complain about off of my experience with Prudential but I can’t find anything I was unsatisfied about. Vic, if you’re reading this, you da man. Keep up the good work and business is only gonna go up from here.